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Avoid Continuing Water Damage Problems In Raleigh

7/24/2017 (Permalink)

Water Damage Avoid Continuing Water Damage Problems In Raleigh A Water Drip Can Lead to Damage in a Raleigh Home, SERVPRO Is Here to Help

Elimination of Water Drips Prevents Hidden Damages from Expanding

Many people view home maintenance as a checklist, taking care of routine or obvious problems one by one. A mysterious puddle of water gets mopped up every few days without much thought, or a persistently musty smelling bathroom gets a regular scrub and an air freshener. SERVPRO recommends an evaluation of unexpected dampness and odors as hidden water damage can be the cause.
Water damage in your Raleigh home can be stealthy, fine cracks in a pipe or a loose connection dripping water over time. Failing to install or use an exhaust fan in a bathroom or kitchen allows humidity to soar, dampening walls enough for mildew or mold to take hold. These types of seemingly minor water incursions are prevalent and eventually create severe harm to your home if ignored. Our highly trained technicians know where to find concealed water incursions and how to restore the damage they cause.
Left untreated, even tiny amounts of water soak into the structure of a home. Wood swells, rotting out under sink cabinets or producing warped areas on a hardwood floor. Drywall crumbles and ceilings sag, the paint bubbling and peeling. Anywhere water lives mold takes up residency, proliferating between walls or under tiles. SERVPRO crews unravel the mystery of this damage, finding the leaks and measuring the moisture content of your home’s building materials and air. Then we formulate a plan to abate the leaks or excessive humidity and the damage they caused.
We expose the wet areas any way possible, opening cabinet doors and removing kick plates to extract standing water and positioning air movers to dry the spaces thoroughly. SERVPRO crew members punch holes in drooping ceilings or stained wall areas to release water and permit airflow to move the remaining moisture out. Technicians check out steamy spaces and recommend opening windows or, preferably, adding and using exhaust fans consistently. Powerful dehumidifiers and sometimes heaters aid the restoration effort. If mold is present, our workers trained in EPA approved remediation techniques manage microbial outbreaks.
SERVPRO is not only committed to restoring current water damage, but also to educate on strategies to avoid problems in the future. After the structure dries, repairs and refinishing complete the job. We focus on restoration, never suggesting radical tear outs and remodeling when proven recovery methods bring your dwelling back to its condition before the hidden destruction.
Involve SERVPRO of North Raleigh & Wake Forest as early as you can when you notice persistent moisture, discoloration or warping of floors and walls, or a moldy smell. Call (919) 790-1222 day or night to schedule an inspection by our experienced team.

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A Train Of Storms Result In Raleigh Flood Damage

7/24/2017 (Permalink)

Storm Damage A Train Of Storms Result In Raleigh Flood Damage SERVPRO Saves Many Raleigh Homes from Excessive Flood Damage

SERVPRO Provides Great Solutions to Raleigh Affected Storm Damaged Properties

Sometimes several days of heavy rains follow one after the other, greatly increasing the possibility of home flooding. Rivers and streams rise with the added precipitation, threatening nearby homes, and another flood risk indicator is the saturated soil. SERVPRO is ready to help local homeowners reverse the lasting effects of flood damage.
One storm front follows another, pushing the capacity of the ground to absorb more water. This train of storms means water flows downhill into your home’s walkout lower level, and you notice more moisture seeping in through the foundation. Do not wait for the rains to stop before calling us about the flood damage to your Raleigh home.
Our crew arrives with truck-mounted pumps and extractors, powerful and ready to start removing water even if the storm knocked out local power lines. Work begins after we ensure electricity is not live in the flooded area -- safety first for you and the SERVPRO restoration crew. The water collected may be contaminated with fertilizers, pesticides, and animal waste, so we contain and dispose of it under local regulation.
Technicians sanitize surface with appropriate antimicrobials as others operate the extractors on carpeting. SERVPRO workers receive advanced training on how to remove the most moisture without stretching or tearing the carpet fibers from the backing. The impure flood water is difficult to pull out of the padding and may accelerate mold growth. Usually, we remove and replace the padding as it is cost effective and because of the risk of retained impurities contributing to secondary flood damage.
The SERVPRO team positions air movers and dehumidifiers to reduce lingering moisture quickly. Throughout the process, we measure moisture levels to ensure we hit appropriate drying targets. Because the flooded space is partially within the home’s foundation, we check the perimeter for additional seepage and hidden pockets of water in cinder blocks or behind paneling or drywall. We do not consider the restoration job finished until all evidence of excess moisture disappears and measurements are within the normal range.
We move furnishings and stored personal belongings out of the flooded area for evaluation and to allow easier cleanup of the floors and walls. SERVPRO inventories items transferred and consults with you to help determine what to dry and restore and what to discard. Important documents and treasured pictures and heirlooms respond best to a freeze drying restoration procedure and need to be stabilized off-site swiftly.
Rely on SERVPRO of North Raleigh & Wake Forest to respond fast and efficiently to your home’s flooding issues. Our staff awaits your call at (919) 790-1222 to schedule an estimate.

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Practice Firework Safety to Prevent Home Damage and Bodily Injury

7/2/2017 (Permalink)

Fire Damage Practice Firework Safety to Prevent Home Damage and Bodily Injury Photo courtesy of CPSC and

Celebrating the summer brings gatherings, food, and on holidays - fireworks. While the lights of a backyard firework show or small handheld sparkler can be fun there are dangers just underneath the lights. When celebrating Independence Day, The National Fire Protection Association estimates sparklers account for more than 28% of emergency room visits due to fireworks and of nearly half of all fires reported 47% were started on July 4th due to fireworks.

If used improperly, fireworks can be dangerous. Professionals disagree on the use of personal use of fireworks. Some stating they should only be used by trained pyrotechnicians and others touting a use cautiously approach. HOA’s have weighed in on the matter usually erring on the side of caution and banning them from neighborhoods altogether.

The firework related injury stats can understandably give HOA’s cause for concern. Fireworks cause an average of nearly 18,500 reported fires across the country each year. Smaller hand-held sparklers account for more than 25% of emergency room fireworks injuries. The average sparkler is 1200 degrees Fahrenheit. That’s 300 degrees hotter than what is required to melt glass, at 900 degrees Fahrenheit!

Other homeowner concerns for fire from fireworks include:

  • Roof shingles
  • Grass and landscaping
  • Siding
  • Fencing
  • Decks
  • Vehicles filled with gasoline in the driveway or street

If you do decide to have a home firework show please do so safely. Here are some tips to help prevent fire from ruining your home celebration:

  • Light fireworks on pavement or concrete a safe distance away from your home
  • Keep hair and loose clothing tied back
  • Keep a bucket of water close and a primed water hose ready
  • Light fireworks one at a time
  • NEVER attempt to relight a dud firework

The safest way to enjoy fireworks is to go see a display put on by the professionals. This allows you to enjoy the show with little worry of bodily harm or property damage. SERVPRO of North Raleigh & Wake Forest wants you to enjoy the festivities safely with family and friends. Happy Independence Day!


Commercial Carpet Cleaning for your North Raleigh & Wake Forest Business

6/27/2017 (Permalink)

Commercial Commercial Carpet Cleaning for your North Raleigh & Wake Forest Business Regularly scheduled professional cleaning of your North Raleigh and Wake Forest commercial flooring will extend its life.

When grime, odor, and moisture challenges go beyond the scope of your regular janitorial services it is time to call in the professional services of SERVPRO® of North Raleigh & Wake Forest.

Our certified technicians can work around your operational schedule to clean your company’s carpets.

Vacuuming the carpets in your commercial property is a good way to limit accumulation of debris from taking root in commercial flooring. However, for those deep cleans its’ best to set up a carpet cleaning scheduled. Offices with heavy foot traffic may need a professional cleaning twice a year, whereas offices with lighter foot traffic may only need a professional cleaning once per year. Unfortunately, flooring in a commercial setting is often better at hiding soiled areas for longer periods of time than a residential carpet. There are benefits to having your commercial carpet professionally cleaned.

There are benefits to having your carpets professional cleaned on a regular schedule

Indoor Air Quality Improvement

Carpets collect a variety of compounds over time. Every time someone walks on the carpet their footsteps kicks the soil in the carpet into the air, representing a breathing risk. This is one of the contributors to poor indoor air quality. This is why regular maintenance is recommended.

First Impressions

A business with daily vacuumed and regularly cleaned carpets looks and smells fresh. This leaves a positive impression on any visitors that many come to the office and also lets employees, clients, and stakeholders know you care about your property.

Extending the Life of the Flooring

Having your commercial flooring regularly cleaned will help extend the lifespan of the carpets. When debris is left to stay in the flooring it breaks down the fibers leading. Keeping the flooring clean limits the amount of time contaminants are in the carpets.

If your commercial flooring is in need of a professional cleaning call SERVPRO® of North Raleigh & Wake Forest at 919-790-1222 to schedule an appointment with one of our certified carpet cleaning technicians today.

Document Restoration for Your North Raleigh & Wake Forest Business

6/21/2017 (Permalink)

Commercial Document Restoration for Your North Raleigh & Wake Forest Business Libraries, books, and documents are just a few of the items SERVPRO can restore for your business.

As a business owner, you may have an emergency readiness plan but does it include document restoration? After a significant water intrusion, storm, or flood many businesses have records they must still maintain for legal reasons. Some of the most valuable parts of business lies in its record-keeping documents, books and photos. The loss of these records are typically irreplaceable and could lead to a delay in resuming regular business operation or worse.

Did you know SERVPRO® can restore wet documents? SERVPRO has a proprietary document restoration process and can restore nearly every type of document including (but not limited to):

  • paper files
  • books, manuscripts, magazines
  • photographs
  • blue prints, maps, drawings, plans
  • microfiches
  • x-rays
  • vellum
  • archives, library materials
  • vital records

Document restoration services are secure, include a chain of custody, and are handled by Master HIPAA certified technicians.

If your commercial property has experienced water damage, SERVPRO® of North Raleigh & Wake Forest can mitigate your damages and restore your documents making your business operational again. Call us today at 919-790-1222.


Commercial Duct Cleaning for Your North Raleigh & Wake Forest Business

6/21/2017 (Permalink)

Commercial Commercial Duct Cleaning for Your North Raleigh & Wake Forest Business SERVPRO® of North Raleigh & Wake Forest can clean ducts in any size business or commercial building.

The temperatures in NC require heavy dependence on the HVAC system to heat and cool your commercial building, products, and employees. Your air ducts are in constant use carrying warm air in the winter and cool air in the summer.

If it’s been a while since you have had your ducts inspected they could be circulating odors, dust, and other contaminates leading to poor indoor air quality and ultimately decreasing the performance of the system.

You can decrease duct contamination by preventing dirt from entering the system:

  • Use the highest efficiency air filter recommended by the manufacturer of your heating and cooling system
  • Change filters regularly
  • If your filters become clogged, change them more frequently
  • Make sure there are no missing filters
  • During construction or other type of work that causes dust in your place of business, seal off supply and return registers
  • Vacuum and dust your commercial building on a regular basis

Even with routine maintenance and prevention, air ducts can still become dirty and need professional cleaning. We can work with your business to develop a schedule to minimize interruptions to your day-to-day operations.

Commercial Services

There’s never a convenient time for fire or water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. When the need arises for professional cleaning or emergency restoration services, SERVPRO® of North Raleigh & Wake Forest has the training and expertise to respond promptly with highly trained technicians to get your property back to business.


Is It Mold or Mildew?

6/20/2017 (Permalink)

Mold Remediation Is It Mold or Mildew? Mold and mildew need warm, moist, areas like bathrooms to grow.

Owning a home means you will undoubtedly encounter many different smells. Some of those smells are enjoyable like a home cooked meal or the fresh smell of a clean home. Other smells are unwanted, and unwelcomed intruders like the dank, musty smell of mildew or worse, mold.

Mold and mildew are part of the same fungi family and often confused with one another in the residential environment because they look similar.  

Only an environmental scientist can properly identify mold. If you suspect you have mold it is best to call us to schedule an appointment.

Identifying the difference between mold and mildew is straightforward, once you know what to look for.


Mildew, identified by white or grey patches on a moist area can be easily cleaned with consumer level retail products and a good scrub. Like mold, mildew requires moist, warm areas to grow. Mildew will grow on a wide range of surfaces from your shower to food. It can cause discoloration and odor problems, and in severe cases lead to allergic reactions along with other health concerns.


While the most commonly associated color with mold is fuzzy green, it can come in a wide range of colors. Black, blue, brown, orange, and even blue are some of the other colors of mold. No matter the color, if you suspect it’s mold, it needs to be removed.

The best way to prevent either from appearing in your home is to control it. Control mold by keeping your home dry and moisture free.  The appearance of mildew and/or mold in your home indicates there is a moisture problem. Fix the moisture problem and then remove the mildew yourself.

About Our Mold Remediation Services
SERVPRO® of North Raleigh & Wake Forest specializes in mold cleanup and restoration. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call SERVPRO® of North Raleigh & Wake Forest Today 919-790-1222

Is Your Family Storm Ready?

6/20/2017 (Permalink)

Storm Damage Is Your Family Storm Ready? Rain can quickly turn into several inches of flood waters in the Triangle NC area. Have an emergency plan ready.

An excessive amount of rainfall from storms can wreak havoc on North Raleigh, and Wake Forest North Carolina homeowners. The rainfall is already 3.42 inches above normal since the start of hurricane and tropical storm season.

It is advised to do a checkup of your home to make sure it is protected. While prevention is the best way to handle a possible storm for your home, preparedness is the best way to protect those who live in your home.

Have a plan to meet at a designated area if everyone of your household is not together when the storm hits. If you have a pet, have a plan to care for them and include food for them in your disaster supply kit.

Evacuation Routes

Know where to go in case of an evacuation. Evacuation routes vary depending on the type of natural disaster. Therefore, there is not a predetermined route. ReadyWake! is Wake County’s official website to alert residents of which evacuation route to take when necessary. When storm alerts begin, it is a good time to fill up your gas tank and go to the ATM to withdraw cash. This way you are prepared to evacuate if necessary.

If you are unable to evacuate stay indoors on the lowest level away from windows and glass doors.

Disaster Preparedness Kits

Have a disaster supply kit ready in case of emergency evacuation. This kit should include several flashlights, batteries, (including back up power supplies for personal electronics such as mobile phones) cash, meds, and first aid supplies. Copies of important documents should also be included in case they are destroyed or you are unable to come back to your home for any length of time.

After a storm, you may have damage to your home. Your local SERVPRO® of North Raleigh & Wake Forest is faster to any-sized disaster any time of the day or night at 919-790-1222.

Preparing Your Pets for a Tropical Storm or Hurricane Event

6/20/2017 (Permalink)

Storm Damage Preparing Your Pets for a Tropical Storm or Hurricane Event Keep your pets safe during a storm event with a pet preparedness plan!

For many families, their pets are considered family. When making an emergency readiness plan for storm events pets, although very loved, are often left out. This oversight can make for untold heartache during and after a storm. After Hurricane Matthew in 2016, hundreds of pets were separated from their owners. Fortunately, regular county and temporary rescue shelters were able to accommodate the influx of lost pets during and after the storm. To avoid inadvertent separation from your pet during a storm, have a plane in place.

Before the Storm

Microchip your pet. A registered and up-to-date microchip is the fastest way to become reunited with your pet if you become separated.

Keep a collar on your pet with tags that have current contact information.

Have a pet carrier ready with your pet’s name and your contact information written on the carrier. Keep a spare leash in the carrier.

Know where your pet will be staying, if not with you.  In the event of an emergency, many shelters do not provide an option for pets. You will need to have a facility to shelter them should you be required to evacuate and cannot take them with you to your final location.

Disaster Supply Kits

Your pet should have its own disaster supply kit. Your veterinarian may be able to assist you in planning an individualized kit that is right for your pet. Some common items include:

2 weeks worth of food


Plastic bags and/or litter boxes and litter

Paper towels and cleaning agents


Medical records

Familiar toys and blankets

Photo of the pet with members of the family. This will help with identification in case you are separated from your pet.

After the Storm

If your pet’s food was exposed to floodwater, throw it out. Floodwaters could be contaminated and the food would not be safe for consumption.

Do not let your pet walk in the flood waters. They may lick their paws before you have a chance to clean them, exposing them to harmful contaminants.

Like you, after returning home, pets could be stressed and confused. Keep them inside as much as possible until they are reacclimated with their environment.

Like you, our technicians care about their families and the community they live in. They work hard to restore order after any-sized disaster. If you have storm related damage call us today at 919-790-1222.


Top 4 Common Mold Myths

6/16/2017 (Permalink)

Mold Remediation Top 4 Common Mold Myths Excessive long term water intrusion lead to mold in this homeowner's bathroom.

All mold is bad. When facing mold in your home and business, it is understandable to see how all mold could be considered unhealthy. Not every mold that grows indoors is a dangerous mold. There are some molds, that are good for humans, such as penicillin. According to the CDC, there is always some mold everywhere – in the air and on many surfaces. An environmental specialist should be consulted to determine if there are any dangerous molds in your home or business.

Bleach kills mold. Bleach is a powerful cleaning agent. It can kill a whole host of bacteria on non-porous items. Killing mold, however, is not something bleach was ever intended to do. In fact, bleach is not a remedy recommended by the EPA or OSHA. Using bleach could lead to more damage due to the corrosive nature of the product.  The same caution and advice holds for other consumer level retail cleaning products.

Cleaning up Mold Can Be Done Yourself. In small areas, this may be possible with the right products and equipment. Most people, however, are simply not equipped to do a proper mold remediation. Attempting to remediate a small area yourself could lead to larger problems if caution is not taken when disposing of mold infested debris. Lack of proper containment in a small area, could lead to infecting the entire residence causing thousands of dollars worth of damage.

Painting Over Mold Will Seal it and Prevent Regrowth. Also referred to as encapsulation this is a good method but only when done within a full mold remediation protocol. A common household fix is to use bleach to wipe down the problem area. Bleach will discolor the mold, but not remove it. Once the area is wiped down with bleach, then it is painted in hopes it will seal in any mold that was missed and prevent future mold from growing. This method does not work unless the initial cause of the mold growth is addressed and corrected. Underlying causes of mold can be excessive moisture or excessive humidity. If the moisture problem is not repaired or eliminated then the chances of the mold returning are greatly increased.

About Our Mold Remediation Services
SERVPRO® of North Raleigh & Wake Forest specializes in mold cleanup and restoration. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call SERVPRO® of North Raleigh & Wake Forest Today 919-790-1222