About SERVPRO of North Raleigh & Wake Forest


W. Timothy Stevens, Jr., Stefania A. Stevens

Owners of SERVPRO of North Raleigh & Wake Forest

As a locally owned and operated restoration and recovery team, our owners Tim and Stefanie Stevens and our team live in the Raleigh and Wake Forest areas. We know that water, fire and storm disasters can strike local communities without warning. Our experienced team is ready 24/7 to help residential and commercial customers recover quickly. We work closely with area businesses and commercial entities including North Carolina’s Greater Triangle Chapter of IFMA to provide fast and efficient services after disasters or emergencies occur.


As the capital of North Carolina, Raleigh and its surrounding areas are among the most densely populated throughout the state. We have a large roster of IICRC-certified technicians that can respond quickly to address emergencies and disasters that affect the homes and businesses of our communities. From the effects of water, fire, mold, storms, floods and biohazardous threats, we have the expertise and equipment to help.


From Raleigh to Cary and Morrisville, we have a far reach for our effective and efficient disaster relief and recovery options for whatever threatens your home or business. Our SERVPRO Green Fleet of service vehicles stays fully stocked with our broad inventory of recovery equipment for efficient mitigation, cleanup, and restoration solutions 24 hours a day. We also have 4 IICRC-Master Certified Technicians in various niches of the recovery services we offer.  


With customer service being at the heart of everything that we do, it is clear to see why our franchise was recognized among the Top 100 in the country for customer satisfaction. No matter when disasters strikes, you can count on our highly-trained professionals at SERVPRO of North Raleigh / Wake Forest to make it “Like it never even happened.”

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • CDS - Commercial Drying Specialist
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • HST - Health and safety Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • RCT - Rug Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • RRT - Carpet Repair & Reinstallation Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician

Affiliations

  • American Red Cross
  • Durham Chamber of Commerce
  • Greater Raleigh Chamber of Commerce
  • International Facility Management Association
  • National Airduct Cleaning Association
  • Raleigh Claims Association
  • Triangle Apartment Association
  • Triangle Area Hotel Motel Association
  • Triangle Home Builders Association
  • Wake Forest Chamber of Commerce

Awards

  • 2018 - SERVPRO 49th Annual Convention Rookie Of The Year Award
  • 2018 - Top 100 Franchise