About SERVPRO of North Raleigh & Wake Forest

W. Timothy Stevens, Jr., Stefania A. Stevens

Owners of SERVPRO of North Raleigh & Wake Forest

North Carolina's capital, Raleigh, has its share of disasters and costly damages. Our team of experienced professionals features four master-certified technicians who always provide experience and knowledge to help when you need it. 

Prepared With Experienced Restoration Professionals

You would not want inexperienced mechanics working on fixing your car, so the training and coursework needed to educate our restorers help to produce competent technicians and provide peace of mind to customers. We utilize the training available through the Institute of Inspection, Cleaning, and Restoration Certification for accreditations like: 

  • WRT – Water Restoration
  • FSRT – Fire & Smoke Restoration
  • AMRT – Applied Microbial Remediation
  • ASD – Applied Structural Drying
  • Biohazard Cleanup

Leading Equipment to Help  

Projects are more efficient and cost-effective when the right tools are being used. We invest in our inventory of restoration equipment to ensure we have the best functioning tools and machines to overcome the issues common to water, fire, and storm disaster relief. We keep gear stocked in our vehicles to provide a quick turnaround for extraction, debris cleanup, and content cleaning.

Helping Our Communities Out Wherever We Can

We understand that to be considered among the best restoration teams throughout the Greater Triangle area of North Carolina. We need to be more than a team that responds quickly when disasters strike. To accomplish this, we reach out through our communities in ways that improve the lives of those less fortunate. We invest our time and resources into local charities and events focused on awareness for causes dear to the hearts of owners Timothy and Stefania Stevens. 

Arriving Fast to Help with Compromising Disasters

Through our unsurpassed commitment to quality and customer service, we have been awarded among the top 100 franchises in the country for customer satisfaction. We continue this effort in everything we do to ensure that you are satisfied with our results when we walk away from a project. Disasters can be traumatizing, but we always strive to make these events "Like it never even happened."

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:


  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • CDS - Commercial Drying Specialist
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • HST - Health and safety Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • RCT - Rug Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • RRT - Carpet Repair & Reinstallation Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician


  • American Red Cross
  • Durham Chamber of Commerce
  • Greater Raleigh Chamber of Commerce
  • International Facility Management Association
  • National Airduct Cleaning Association
  • Raleigh Claims Association
  • Triangle Apartment Association
  • Triangle Area Hotel Motel Association
  • Triangle Home Builders Association
  • Wake Forest Chamber of Commerce


  • SERVPRO 49th Annual Convention Rookie Of The Year Award
  • Top 100 Franchise