SERVPRO of North Raleigh & Wake Forest Employee Photos

Marshall Eckford

Marshall Eckford is the General Manager at SERVPRO of North Raleigh & Wake Forest. Marshall has many years of experience in the industry and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, Fire & Smoke Restoration, Applied Microbial Remediation and Applied Structural Drying. Marshall and his wife moved here from Tennessee last fall. They have two children and grandchildren they adore. 

Patrick Fitzsimmons

Patrick Fitzsimmons is the Restoration Manager at SERVPRO of North Raleigh & Wake Forest.  Pat has extensive knowledge in designing, building and reconstruction in residential and commercial settings. Pat is also IICRC certified in Water Damage Restoration.

Brandon Jordan

Brandon Jordan is one of the Production Managers at SERVPRO of North Raleigh & Wake Forest.  He has several years of experience in the field of mitigation and restoration and holds the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, Carpet Cleaning, Carpet Repair & Reinstallation, Applied Structural Drying, Applied Microbial Remediation, Fire and Smoke Restoration, Odor Control,  Health & Safety Equivalent and Journeyman Water Restorer. Brandon is also OSHA certified for Occupational Safety and Health and certified in Lead Safety for Renovation, Repair and Painting.  Brandon is a proud veteran of The United States Army.  We thank you for your service Brandon! He is a dedicated employee and has not missed a day of work in 7 years! 

Troy Ragland

Troy Ragland is a Project Manager at SERVPRO of North Raleigh & Wake Forest. He has many years of experience and is a Master Fire & Smoke Restorer and Master Water Restorer. Troy loves to fish and spend time with his lovely wife and teenage daughter. 

Byron Hamlin

Byron Hamlin is one of our Production Managers at SERVPRO of North Raleigh & Wake Forest. He has over 7 years of experience in the industry and has a passion for helping others. He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, Fire & Smoke Restoration, Odor Control, Applied Structural Drying and Applied Microbial Remediation. Byron is a master on the grill and loves to cook. He is a diehard football fan and loves to travel with his lovely wife, Carla and two wonderful sons when he isn't working.

Pat Caraffa

Pat Caraffa is the Reconstruction Project Manager at SERVPRO of North Raleigh & Wake Forest for the Reconstruction Division.  Pat has many years experience in the field of construction.

Scott Wallace

Scott Wallace is a Reconstruction Project Manager at SERVPRO of North Raleigh & Wake Forest. Scott and his wife, along with their two young children, moved here a year ago from New Jersey. Scott has over 15 years of construction and project management experience. 

Charlotte Howard

Charlotte Howard is an Estimator at SERVPRO of North Raleigh & Wake Forest. Charlotte has been with our team since February 2019 and comes to us with years of different roles in the industry. Prior to that, Charlotte was a homemaker for over 10 years, taking care of her 4 children. Charlotte is an advocate for organ donation and spends her time spreading information about this cause that has affected her own family. 

Jason Pitz

Jason Pitz is a Reconstruction Estimator at SERVPRO of North Raleigh & Wake Forest. Jason is originally from New York. In his spare time, Jason spends time with his three children and riding his motorcycle. 

Akeshia Thomas

Akeshia is the Business Development Representative for SERVPRO of North Raleigh & Wake Forest. Akeshia's focus is on  property management in the Triangle area.

Leanne Henry

Leanne Henry has recently joined the reconstruction department at SERVPRO of North Raleigh & Wake Forest. Leanne has been with this franchise for over a year, starting as a Job File Coordinator in our mitigation department. She has the following certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician. In her spare time, Leanne loves to hike and travel around the world. She shares her home with her adorable polydactyly cat Malia.

Kristin Henry

Kristin Henry is one of our Job File Coordinators at SERVPRO of North Raleigh & Wake Forest. Kristin has been a member of our office team since April 2018. She has the following certification from the institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician. Kristin lives with her boyfriend and two beautiful cats, Nugget and Sasha. When not at work, she enjoys baking, playing with colorful makeup, and drawing. 

Juan Robles

Juan Robles is the Production Manager at SERVPRO of North Raleigh & Wake Forest. He has several years of experience in the field of mitigation and holds the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Technician, Applied Structural Drying and Applied Microbial Remediation.

Johanny Diplan

Johanny Diplan

Johanny Diplan (JD) is the Office Administrator at SERVPRO of North Raleigh & Wake Forest.  JD has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Restoration and Fire & Smoke Restoration. JD is originally from the Dominican Republic and is one of our bilingual employees. In her free time JD likes to clean, garden, and spend time with her husband, son and sweet dog, Sasha. 

Margareth Rodriguez

Margareth Rodriguez is a Fire and Water Technician at SERVPRO of North Raleigh & Wake Forest.

Fernando Robles

Fernando Robles is a Production Technician at SERVPRO of North Raleigh & Wake Forest. He has several years of experience and has the following certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration. Fernando moved here from California and spends his free time with his wife and children. His spirit animal is a turtle.

Angie Card

Angie Card is a Production Technician at SERVPRO of North Raleigh & Wake Forest. Angie has worked here for almost a year. She works hard and takes pride in her work. When she isn't working she spends time on horse rehabilitation. She also loves to play with her toddler son and their dogs. 

Cody Fisher

Cody Fisher is a Production Technician at SERVPRO of North Raleigh & Wake Forest. He has worked in the restoration industry for three years. He has the following certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician. Cody lives with his wife and two children and is a huge football fan. 

Jay Mearidy

Jay Mearidy is a Production Technician at SERVPRO of North Raleigh & Wake Forest. He has come to us recently and brings a lot of experience with him.

Justin Dabila

Justin Dabila is a Production Technician at SERVPRO of North Raleigh & Wake Forest. Justin works hard and takes pride in his work. When he isn't working he likes to spend time with his 5 children. 

Marc Hurd

Marc Hurd is a Production Technician at SERVPRO of North Raleigh & Wake Forest. He has several years of experience in the industry. Marc stays pretty quiet and works hard. 

Robert Richterkessing

Robert Richterkessing is a Production Technician at SERVPRO of North Raleigh & Wake Forest. He comes to us with years of experience in duct cleaning and HVAC industry. He is certified by the National Air Duct Cleaners Association (NADCA) as an Air Systems Cleaning Specialist (ASCS). Robert is originally from Florida and moved here  over a year ago with his wife and 7 year old daughter.

Lee Caraffa

Lee Caraffa is part of the office team at SERVPRO of North Raleigh & Wake Forest. Lee is originally from South Africa. She has a varied background and loves to learn new things. She loves world travel, animal rescue and gardening. 

Maribel Reyes

Maribel Reyes is a Fire and Water Technician at SERVPRO of North Raleigh & Wake Forest. She has several years of experience. Maribel is such a positive person and always has a smile on her face. She is kind to everyone she meets.

Cassandra Williams

Cassandra Williams is a Fire and Water Technician at SERVPRO of North Raleigh & Wake Forest. Cassandra has been part of the team for two years. She is a hard worker and loves to make our customers happy by doing a great job for them. Cassandra is a kind person and loves her job.