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What To Know About Mold Containment

3/29/2020 (Permalink)

Plastic covers, mold containment concept Containment is done to help prevent the spread of mold to other locations

Here Are Some Things You May Wish To Know

When your home faces mold contamination in Cary, NC, you may see the mold restoration team working on the space initiate some containment procedures. This is done to both prevent further mold spreading, and protect your home. Here are some things you may wish to know.

1. Why Containment is Important

Containment is done to help prevent the spread of mold to other locations. Because mold remediation could involve measures such as removing drywall or flooring, there is the potential risk for mold spores to become airborne. Containment also creates barriers that keep these spores from escaping into the rest of the house which could cause mold problems in other spaces.

2. How Containment Works

Containment prevents further mold contamination, by creating a barriers between the affected area and the rest of your home. In most cases this is achieved by the use of plastic sheeting which should block the space from the rest of the home, sealing off air vents to the space, and setting up a fan which which exhaust outside the home. This could create a negative pressure zone which should prevent mold from becoming airborne.

3. What Containment May Look Like

You may see your restoration teak set up plastic sheeting to protect the room as well as a fan that exhausts to the outside of the home. While working in the contained area, professionals may were protective safety gear to help prevent tracking spores outside of containment. This may include clothing and shoe covered where are only worn in the work space, and then are removed before going anywhere else.

Containment is important for preventing the spread of mold contamination. The professionals working on your home will often separate off the area and wear appropriate safety gear to insure spores don’t escape into the rest of the home. If you have any questions about this process your restoration team can help.

How can I protect my business during an outbreak?

3/19/2020 (Permalink)

How can I protect my business during an outbreak like Coronavirus?

With the recent outbreak of the Coronavirus, many people are scrambling to ensure their property is protected. There is a consistent rise in business owners/parents/caregivers interest to ensure that facilities are taking every precaution to prevent any widespread outbreaks. In this article, we will cover what  the Coronavirus is, how you can protect yourself, and how SERVPRO can provide assistance with cleaning and disinfection. 

So, What is the notorious Coronavirus and how does it spread? 

Coronaviruses are zoonotic, which means they are transmitted between animals and people. This virus can cause a variety of symptoms and can lead to a more serious prognosis when introduced to infants, the elderly, and those with weakened immune systems. Once transmitted to humans, other humans can spread the virus through respiration such as coughing and sneezing. 

How can I protect myself, my family, my employees, and my customers?

Pathogens can rarely be seen or detected with the naked eye; but surfaces, toys, furniture, door knobs, etc are often carriers for communicable disease. When it comes to decontaminating surfaces and airborne Infectious diseases, it’s important to call on a professional that is trained & certified in biohazard remediation including the disinfecting of infectious disease. Surface cleaning is not enough these days, and unfortunately the average consumer does not fully understand the products and the chemical components behind the products intended usage. So many products we use and are familiar with are not used properly, and thus get rendered ineffective which is not the case.

How can SERVPRO help during the Coronavirus?

SERVPRO of North Raleigh/Wake Forest offers thorough cleaning and disinfection services for schools, hospitals, and commercial properties. We have a passion for the prevention of illness through proper cleaning and sanitization. Our crews are always ready to go in their PPE to ensure the buildings in our community are safe to enter. 

Our disinfectants & virucides are EPA, FDA, and OSHA compliant, they have a very low toxicity rating, and are effective against the most common disease and odor-causing organisms, including MRSA, HIV-1 (AIDS virus), Influenza A2, Avian Flu, VRE, TB, Herpes, to name a few. The CDC is recommending a labeled Hospital Grade disinfectant with claims against similar type organisms to COVID19. SERVPROXIDE has demonstrated effectiveness against viruses similar to COVID19 on hard non-porous surfaces. This product can be used against COVID19 when used in accordance with the directions for use against Norovirus Feline Calicivirus** and Canine Parvovirus, Strain Cornell-780916, ATCC VR-2016** on hard, non-porous surfaces. In addition, SERVPROXIDE currently has EPA approved claims for Feline Coronavirus (Strain WSU 79-1683, ATCC VR 989**) and Canine Coronavirus (Strain 1-71, ATCC VR-809**). More product specific information can be obtained on the TDS & SDS.

Call SERVPRO of North Raleigh/Wake Forest today to ensure you have a proper disease control prevention strategy moving forward to help support a healthy and safe atmosphere. (919) 790-1222

We are Cleaning Experts

3/18/2020 (Permalink)

A woman's hand with a bracelet and ring on her ring finger resting on a stairwell railing We are here to help you be proactive!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of North Raleigh & Wake Forest, (919) 790-1222

Stay Aware of the Weather to Help Avoid Water Damage to Your Business

3/5/2020 (Permalink)

A hand holding leaves of a dirty gutter Gutters need to be regularly cleaned

Stay Aware of the Weather to Help Avoid Water Damage to Your Business

When a winter storm or unusually cold temperatures strikes Morrisville, NC, widespread damage can be expected to strike businesses and residences. Among the worst type of damage is water damage, which can take a few forms, including

  • Water and ice damage from clogged gutters
  • Frozen outdoor hoses causing burst valves
  • A pipe break in exposed plumbing

Businesses Should Clean the Gutters Just Like a Homeowner
Even if you rent the building you occupy, the gutters need to be regularly cleaned. Leaves and debris can cause ice dams during a winter storm, leading to serious water damage. It can force water under eaves and destroy a roof.
Once water gets into unprotected areas, it can cause tons of havoc inside. Plus, mold can grow from wet building materials, and if it gets bad enough, your operations might be shut down while it’s cleaned up. Gutter guards can also help prevent ice dams.

Rubber Hoses Can Cause a Plumbing Disaster
If your business uses hoses outside for cleanup or landscaping maintenance, make sure they are taken in if the weather is supposed to drop below 30 degrees. The water valve can take short excursions below freezing, but not long ones. If you expect a deep freeze, protect the valve with an outdoor foam faucet cover.

Exposed Plumbing Suffers During Unusual Cold
Virtually every winter in Morrisville, NC, comes with a prolonged cold wave that will cause burst pipes for many businesses. They tend to be more susceptible to a pipe break, possibly because landlords don’t take great care to protect your assets, but also because employees don’t either. If a winter storm happens late at night, it might not be caught for hours, causing massive destruction.
Once it gets this serious, you’ll need an experienced local storm damage cleanup company to evaluate your immediate needs and stop further damage. Top restoration companies will assign you a personal representative to help review your insurance coverage and, if it’s a major event, help determine if you are eligible for disaster assistance.

As a Renter, Does My Insurance Cover Fire Loss?

2/26/2020 (Permalink)

Kitchen walls and ceiling covered with smoke Fire damage in a North Hills, NC home

What Does This Insurance Coverage Typically Include?

Insurance can be confusing. As a renter of your residence, it can be even more complicated to understand exactly what renters insurance does or doesn’t cover. After all, you don’t own the building, but you certainly have an investment in your own belongings. If your home sustains a fire disaster what does this insurance coverage typically include?

1. Personal Property

This coverage includes fire damage caused by the negligence of you or someone else (criminal acts are excluded). While your policy doesn’t cover the structure in which you live or any property owned by your landlord (walls, light fixtures, flooring, appliances — your landlord’s policy covers these), it does include the loss of your personal property (except for your vehicle). Fortunately, it usually covers the replacement cost instead of the actual cash value. So, you’ll receive payment on what it costs to replace the item versus the depreciated value. Subsequent damage such as smoke and/or soot is also covered.

2. Loss of Use

Oftentimes a fire causes such extensive loss that the home is unlivable. Your insurance will reimburse you for living expenses (e.g., hotel stays) during the fire restoration process.

3. Liability

A fire caused by your negligence could cause injury to someone else (i. e., a neighbor or visitor) or cause their property to sustain damage. Your renters insurance will step in to cover these losses.

4. Medical Expenses

If someone sustains a small bodily injury as a result of your fire, “medical payments to others” will pay for their medical bills. This is no-fault coverage, which means that it doesn't require determination of fault, unlike liability coverage, allowing for faster reimbursement.
If you're renting your residence in North Hills, NC, renters insurance isn't required but could be worth the extra expense for the added assurance. Fire damage cleanup experts will return your home to its preloss condition in the event of a fire.

How To Handle a Broken Pipe in Your Home

2/14/2020 (Permalink)

Warping hardwood flooring Hardwood flooring damaged by water in Raleigh, NC

Bursting pipes can really throw a wrench in the works of the day-to-day routine of running your household in Raleigh, NC. The disruption can be a great concern and understanding what needs to be done can be of great help. Knowing what to do can be a great relief if such a situation occurs in your home, and can help prevent secondary damage to your property.

Secondary Damage and How To Prevent it

In the event of bursting pipes, swift and thorough treatment at the first sign of water can help minimize secondary damage. This type is of damage is typified by the water beginning to become contaminated, for one thing. Following are some additional indicators.

  • Hardwood or subflooring that has buckled
  • Swollen and rotting sheet rock
  • Vinyl flooring that has begun to flake
  • Sour or disagreeable odors coming from the water
  • Black mold or evidence of spores

Cleaning Up Before Secondary Damage Happens

Secondary damage can come from allowing water to sit, even clean water. The water and the humidity that comes from it causes these problems. The water should be shut off and extracted immediately so that it does not stagnate. Fix broken pipe and consider calling on a water remediation and restoration professionals in Raleigh, NC will help with assessing the damage and making critical decisions. They can clean up the water damage and mess safely and completely.

Preventing Black Mold

The number one thing that can help prevent the onset of black mold is to thoroughly dry out the area. This includes drying out behind the walls, including studs and insulation if they have gotten wet. Industrial fans may be needed to do a good job of drying, and a dehumidifying unit is also helpful in controlling residual moisture.
If you should experience bursting pipes in your home, take care to get the problem taken care of immediately. A dryer house is a safer house and will help to set your mind at ease.

Navigating the Claims Process to Begin Fire Mitigation in Raleigh

1/13/2020 (Permalink)

Fire fighter fighting active Fire in home. A fire can happen at any time. Contact SERVPRO for fire damage remediation services.

We can Help to make the Process a Little Easier for you

One of the most significant challenges that a homeowner faces after a fire loss incident is navigating the claims process for their Raleigh home. Without a working knowledge of the extent of your coverage and what services and actions get covered by your policy, many property owners might find themselves paying out of pocket unnecessarily. While it is no secret that professional restoration is not cheap, it does offer the most efficient route to returning your home to preloss condition.

There are multiple layers of fire damage in Raleigh homes after a disaster. Mitigation can help to address the most pressing of these concerns with emergency services provided by our SERVPRO professionals. With a combination of experienced Fire & Smoke Restoration Technicians (FSRT) accredited through the Institute of Inspection, Cleaning and Restoration Certification (IICRC), and our division of experienced, licensed general contractors, we have a full-service approach to provide your property the mitigation it needs.

While the first call that you make amid a crisis is to your insurance provider, they often want you to secure a professional restoration team to provide a thorough inspection of the property and determine the work to get done to return your house to its original state. A detailed estimation can get delivered directly to your insurance provider to prevent delays and added steps.

In this same vein, we can work with your insurance adjuster to ensure that mitigation work gets started as quickly as possible. Effects like debris, structural compromise, lingering odors, and soot can all worsen over even a brief period. We work with your insurance company to know the limitations of your coverage and remain upfront and honest about what your home might still need despite the shortcomings of your policy.

There are multiple areas of focus for our professionals restoring a home after a fire loss, and part of this process involves helping our customers through the red tape of filing a damage claim. No matter what your house needs, our SERVPRO of North Raleigh / Wake Forest team can help. Give us a call anytime at (919) 790-1222.

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We Are The Right Choice For Fire Damage Restoration In Raleigh

1/6/2020 (Permalink)

This kitchen wall is covered in soot and smoke damage and required a full demolition The demolition was necessary to ensure the cleanup would be thorough and allow for full restoration after a fire struck this home.

Attention to Detail Is Why SERVPRO Effectively Cleans Raleigh Fire-Damaged Hardwood

When a fire moves through your Raleigh home, the harm done to walls and ceiling feels overwhelming, but drywall and ceiling tile replacement is relatively straightforward if restoration is impractical. The heartbreaking sight of sooty hardwood floors, cabinetry, and furnishings is another matter. Our technicians learn a broad range of strategies to clean hardwood during restoration-focused training courses, why we can bring most furniture, floors, and built-ins back to preloss condition.

Finish Matters

The first question we pursue when hardwood sustains fire damage in Raleigh is what type of finishes are involved. Depending on the age and construction of the furnishings, different finishes are present. Cleaning methods vary based on the finish. Our training and experience prepare our crews for likely restoration outcomes, why we start by determining whether the finish is:

  • Varnish
  • Shellac
  • Lacquer
  • Paint
  • Waxes 
  • Oils
  • Unfinished

Level of Damage Matters

We strive to be transparent in communications with you and your insurer, why SERVPRO is candid about the impact of significant fire damage on restoration potential. Cleaning works best if the integrity of the finish and wood's surface shows a limited extent of harm. Refinishing, repair, and replacement might enter the picture if we note the following damage:

Blistering -- this effect occurs when the surfaces affected were close to the heat, warping and cracking the finish and allowing soot to penetrate under the finish.

Staining -- this effect occurs if after blistering or other fire-related harm wet or protein-based soot infiltrates the wood.

Preferred Hardwood Cleaning Methods

Dry Cleaning -- used for unsealed or unfinished wood or where the residues are dry and ashy.

Details: Examples include feather or cloth dusting, dry sponges, and vacuuming.

Wet Cleaning -- Appropriate for moderate levels of wet or sticky soot using low alkali cleaners or mild detergents. 

Details: We move cloth or sponge in the direction of the wood grain, and apply oil-based furniture polish to replenish the wood's natural oils.

Semi-Refinishing -- Thick or adhesive residues might need a solvent-based cleaner that lifts off the uppermost layer of finish.

Details: We apply proprietary paste cleaners for a short dwell time (fewer than five minutes), and then remove with a soft, dry cloth, always wiping in the direction of the grain.  

Commitment to best restoration practices and the most effective products are why SERVPRO of North Raleigh & Wake Forest can return the beauty of your hardwood furnishings. Call (919) 790-1222 day or night for our professional assessment.

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Getting the Best Water Damage Remediation Services for Your Situation in Raleigh

12/29/2019 (Permalink)

repair leak water pipe on gypsum ceiling interior office building Water can quickly leak from the ceiling of your building, damaging the floor below.  Contact SERVPRO for efficient remediation services.

Removing Water from Carpeting in Raleigh Municipal Buildings

Because many Raleigh municipal buildings serve as a hub for specific activities from paying your property taxes to getting building permits for new construction, even a small compromising disaster can limit your availability to customers. Water loss incidents, in particular, can spread quickly throughout the affected areas and require immediate attention from qualified restoration specialists.

Undoubtedly, you have a custodial staff that manages your entire municipal building, though they might not have the expertise and training to manage water damage in Raleigh structures. Inadequate cleaning and management of water loss situations can lead to microbial threats or material degradation, both of which can result in costlier restoration work and a likelihood of replacing damaged materials and flooring.

Carpeted office spaces can often get preserved and protected with the fast response of qualified professionals like our SERVPRO team. Because We’re Faster To Any Size Disaster, we have technicians ready to respond to threats 24/7. Carpets can quickly absorb water, so drying out these flooring options requires an array of sophisticated tools and practices beginning with extraction.

Short pile carpeting common to office spaces does not have a thick layer of carpet before you get to the subflooring, padding, and concrete beneath it. Because this material can become thoroughly saturated after direct exposure to migrating water loss conditions, we have weighted extraction attachments for our wet vacuums to force water out of the fibers in the carpet and subflooring materials. Depending on the space available, we can use self-propelled or stationary extraction tools.

Because our SERVPRO team seeks to preserve instead of replacing materials unnecessarily, drying out the carpet is another critical step. By detaching the corners of the carpet, we can place a variable-speed centrifugal air mover between the subflooring and carpet to evaporate moisture lingering behind after extraction.

Much of the work that your office needs can happen after hours. It is our business to get you back in business, and that starts with an effective game plan to reduce moisture and dry out damaged areas to make it “Like it never even happened.” Give our SERVPRO of North Raleigh & Wake Forest team a call today at (919) 790-1222.

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How Flood Damage in Raleigh Impacts Different Types of Flooring

12/18/2019 (Permalink)

Water damaged hardwood floors Water loss events can quickly damage flooring. SERVPRO has the equipment to quickly remove the water. Call us today!

Storm Flood Damage in Your Raleigh Home Can Cause Problems with Your Hard Surface Floors

After severe weather strikes the Raleigh area, moisture from the outdoors can find any weaknesses in your structure and make its way into your residence. Once water enters any building, the storm flood damage created can come in a variety of forms as it can affect each of your structural components and contents in different ways. Professional restoration companies like SERVPRO can help you determine what was affected and then find the best mitigation solutions.

When most people think about storm flood damage occurring in Raleigh, they often imagine saturated carpets and issues caused by damp wooden components. However, water can also cause several different problems with other building materials inside your house, like your hard surface floors. The flooring industry designs many types of hard flooring to be resilient to moisture, but problems can still occur with them if enough water gets into your dwelling.

Some houses contain concrete floors in specific areas like garages. Excessive moisture can cause painted concrete floors to flake and blister, thus requiring the floors to be re-painted. Concrete is porous, so water can soak into the floors and leave behind chalky, calcium deposits, which can require cleaning to remove. Dust and dirt present on the concrete can be a source where mold can grow if it gets wet. If your floors have any fungi growing on the surface, our SERVPRO technicians can remove it by using a vacuum equipped with a high-efficiency particulate air or HEPA filter.

Moisture can also cause issues with any of the floors in your home covered with vinyl or linoleum.  Often kitchens or bathroom floors contain linoleum. Water loss events impacting vinyl laid on concrete can loosen up the glue and cause the floor covering to separate from the cement underneath it. Since the flooring material often peels right off of the concrete, it is usually cheaper and easier to replace the vinyl than to dry it. If moisture affects vinyl flooring materials placed on top of a wooden subfloor, then the vinyl can often work as a vapor barrier and seal in water, damaging the wood underneath.

Once building materials inside your home get wet after a storm, the issues can get worse if the problems do not get mitigated right away. For prompt 24/7 restoration services, call SERVPRO of North Raleigh & Wake Forest at (919) 790-1222 because We're Faster To Any Size Disaster.

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