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Did Candles Cause a Fire in Your Raleigh Home?

11/14/2019 (Permalink)

Red Christmas candle on rustic wooden table Candles are a leading cause of home decoration fires. Call SERVPRO! We have what it takes to restore your holiday cheer!

My Raleigh Home Smells of Holiday Cheer… and Smoke!

As we welcome Fall, we start to change our homes into their end-of-year persona. We carve pumpkins, take pictures of changing leaves, and start burning candles smelling of cinnamon and apple. The whole air smells of holiday celebrations and gatherings with friends. However, you may suddenly smell more than that, only to realize that one of your candles ignites a nearby decoration, provoking flames and leaving you to rush for an extinguisher to put them out. As you survey the fire damage, it does not look quite catastrophic, but undoubtedly severe.

Thankfully, homeowners in Raleigh facing fire damage can call SERVPRO for assistance. Even when the fire in your home is not worthy of a fire truck, the remaining soot and smoke can be enough to puzzle even the most resourceful homeowner. Before you decide to apply cleaning products to your furniture and walls, consult with a professional team like ours to protect yourself from causing more damage to unsuitable abrasive cleaners.

Our SERVPRO fire restoration technicians (FRT) hold certifications by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) to address situations like yours. Apart from our expertise in the field, we have the technical framework to inform our action plans, and we apply them as soon as we arrive at your home. All you need to do is call our 24/7 hotline and allow our team to jump into action.

An essential step in cleaning each surface in your home includes understanding the nature of each one of them. A wood credenza does not burn in the same way your electronics do or your carpets. Knowing which chemical solution and cleaning tool to use with each item is the key to a successful restoration. Most homeowners fail at this step and end up aggravating the fire damage, ultimately damaging some items. When we restore your home effectively, we can save the value of your property, both actual and sentimental. All you need to do is rely on our expertise and allow us to work to your benefit.

SERVPRO of North Raleigh & Wake Forest is an expert resource ready to work for you when there is fire damage to your home. Call our team at (919) 790-1222 and let us prepare your home for the holiday season. With our help, your home can look, “Like it never even happened.”

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We Are The Right Choice For Your Raleigh Fire Damage Restoration

11/3/2019 (Permalink)

A kitchen under full demolition after a fire We were able to do a full demolition in this kitchen to ensure the cleanup would be thorough and allow for full restoration.

What to Expect of Post-Fire Content Management in Raleigh Homes

While many homeowners might get preoccupied with the appearance and damage to their Raleigh properties, soot and smoke damage to your belongings can often exact a more substantial toll on families. Many households have items and possessions with no set monetary value, but sentimental attachments can make it devastating to lose to spreading fire effects. Part of the services that we offer after a fire loss incident is content management.

Content management is a vital element of the spectrum of services our SERVPRO team can offer after fire damage in Raleigh residences. Our experience in these tasks can allow for the fast and secure removal of at-risk items from damaged portions of your property to our safe, climate-controlled facility here in Raleigh. Not only does this pack-out process provide more space for our technicians to work inside of the house, but it also allows our experienced team to provide focused attention and cleaning of specific personal belongings in our care.

During the scoping of the work to get accomplished, our management dictates which items have gotten the most fire damaged and require restorative action. Our content management professionals can utilize packing materials we have brought along, including boxes, bubble wrap, and other protective fillings to safely transport these items to our facility nearby.

In our care, items get thoroughly cleaned and deodorized with advanced equipment and cleaning products. Cutting-edge equipment like our ozone chamber or industry-leading soot removal solutions like our ultrasonic submersion tanks offers effective and efficient cleaning. Once dried and clean, our SERVPRO professionals can store your belongings with its own unique classification system so that you can always have fast access to your possessions even before it is time to return them to your fully restored property.

There are multiple phases of restoration after a fire loss incident, including mitigation, cleaning, and even content management. For a team that can help you manage nearly all of these needs your home has after an emergency, give our SERVPRO of North Raleigh / Wake Forest team a call at (919) 790-1222.

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How I Improved My Fire Damaged Home in Raleigh

10/31/2019 (Permalink)

fire damaged kitchen Fire damage can happen fast and you must act fast to get it fixed. Contact SERVPRO today to mitigate fire damage in your home.

Why Should I Hire a Professional Restoration Company?

Home fires can be life-changing and leave homeowners at a loss when deciding on their next steps.  Regardless of its size, fire damage affects your life and derails your sense of normalcy. When disaster strikes, you make decisions that impact your safety and your finances, and it is hard to know if you are making the right choice.  One crucial step is choosing between complete replacement of items or hiring a professional restoration service. Generally speaking, a professional restoration team will prove more cost-effective than replacing all your furniture, cabinets, and flooring.

If this cautionary tale about fire damage applies to your Raleigh home, you are not alone.  SERVPRO is your local resource to restore your home or a portion of it after flames have spread soot and smoke throughout.  When you enlist the services of a professional team like ours, you can trust that we apply our industry expertise to restoring your property.  Our goal, like yours, is to restore as much as possible before suggesting that you replace an item. This conservationist approach helps you save time and money in the aftermath of the fire. 

Restoration efforts in our SERVPRO crew apply specific principles to cleaning and restoring each surface.  Because we are experts in our field, we recognize the most effective cleaning methods based on the chemical composition of each item and work accordingly.  Aside from making our cleaning efforts effective, this approach also lets us avoid collateral manage resulting from abrasive cleaners touching unsuitable surfaces.  By keeping in mind the optimal moisture, temperature, and constitution of every item in your home, we can restore much of it in and avoid the expense of purchasing a substitute.  The interaction of oxygen, the path of the fire, and the reaction of each material to heat all play a role in the action plan our SERVPRO team develops to bring your life back to normal.

When firefighters extinguish the last flame, take a deep breath, and consider your next step carefully.  Resorting to a professional restoration service allows you to mitigate your losses after fire strikes. Call SERVPRO of North Raleigh & Wake Forest at (919)790-1222 and let us work, so your home looks “Like it never even happened.” 

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The Best Way to Dry and Restore Water Damaged Hardwood Floors in Raleigh

10/17/2019 (Permalink)

water damaged hardwood floors Water damages hardwood quickly. SERVPRO has the know how and equipment to restore your flooring. Call us today!

Salvaging Hardwood Flooring After Water Damage in a Raleigh Home

While most insurance policies offer coverage for replacing floors, there are many situations where homeowners can save money by drying instead, especially with solid hardwood. Other types of flooring, including engineered hardwood and laminate, are more prone to structural damage, delamination, and other issues that make replacement preferable. Solid hardwood's durability makes it more salvageable and safer to reinstall.  The durability saves you time and costs when it comes to reinstallation, staining, and refinishing.

If a sudden pipe leak causes water damage to floors in your Raleigh residence, professional disaster mitigation technicians at SERVPRO can restore your flooring to its preloss condition. Commercial-grade equipment an eco-friendly, EPA-registered antimicrobial cleaners work in tandem to salvage floors, subflooring, and other structures in the home that are affected by water. Technicians always work with both homeowners and insurance adjusters to handle damages and restoration per local, state, and federal regulations.

SERVPRO works fast not only to save flooring but also to preserve the layers of infrastructure that support it. Without proper mitigation, water damaged floors can become distorted and start cupping or buckling. These conditions can also become host to mold and wood rot that affect the safety and integrity of hardwood floors.  After dispatching a team to your home, they can use wanded extractors and back-mounted pumps to collect any remaining standing water. Thermal imaging and penetrative and non-penetrative moisture measurement tools can be used to assess the extent of damage to floors and subfloors. We replace non-salvageable planks as needed.

Desiccant dehumidifiers are often necessary to tackle the remaining moisture in hardwood planks due to hardwood's low evaporation rate. These types of industrial dehumidifiers collect moisture from surrounding surfaces by passing it over desiccant materials like silica gel. Heat then evaporates the collected water into an air stream which vents outside of the home. If odors from water damage are evident, OSHA-approved cleaners and ultra low-volume (ULV) fogging deodorizers can be used to eliminate odor-causing particles.

SERVPRO of North Raleigh & Wake Forest serves the community by being Faster to Any Size Disaster. Call (919) 790-1222 today to have a team at your home in mere hours.

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Fire Damage in Your Raleigh Residence Necessitates Soot and Odor Removal

10/4/2019 (Permalink)

Unknown item that has fire damage. SERVPRO knows their most important role is getting you back to normal after your Raleigh fire damage.

We know that fire damage in your Raleigh home will need the Pro’s.

Most homes have bathroom exhaust fans that help prevent damp walls, steamed up mirrors, fogged windows, and damp walls along with eliminating odors. However, these exhaust fans present a potential fire hazard if property owners do not clean and maintain them well. When lint accumulates in fans over time, it may cause the motor to get too hot and ignite plastic fan blades, and close by wood structures.

One problem linked with fires is soot damage, even if it may not be as devastating or noticeable as the charring that flames cause. You can deal with the aftermath of fire damage in your Raleigh property by enlisting fire restoration services from SERVPRO. Soot is a mixture of fine particles that appear after incomplete combustion of materials. It occurs when a fire burns anything containing hydrocarbons. 

Soot is mainly made up of carbon, but it may also contain trace amounts of dust, metals, and chemicals. All kinds of soot cause some discoloration. Most soot appears the same, but some types of soot are harder to clean and can cause intense smells. 

  •       Oily soot – When rubber, plastic, and other products containing oil burn, soot usually turns into a greasy, sticky substance. 

  •       Protein soot – This is oily soot that is often the product of a kitchen fire. Overcooked proteins turn to soot that has a pungent scent. 

  •       Wet soot – This soot is created when the fire smolders on low heat for a while and burns high moisture items. 

  •       Dry soot – It occurs when a hot fire burns natural ingredients swiftly. It is easier to remove compared to wet soot.

It can be daunting to clean significant soot damage on your own. Also, you may lack the appropriate cleaning solutions for eliminating soot from some surfaces without ruining them. SERVPRO has the expertise and tools required to leave your home soot-free. We can wet clean some surfaces and dry clean others. Dry cleaning is ideal with it is impossible to wet clean a surface using water-based cleaning products. The dry cleaning procedures we use include vacuuming, compressed air, and brushing. We also use different products like odor counteracting beads, water-based odor counteractants, and solvent-based thermal fog dispensers to remove malodors.

When you need to eliminate soot and odors from your walls, ceilings, furniture, and other surfaces, SERVPRO of North Raleigh & Wake Forest can help. Contact us at (919) 790-1222 for prompt cleanup. 

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The Most Important Elements of Commercial Fire Damage Remediation Success in Raleigh

9/29/2019 (Permalink)

fire at a warehouse with boxes When warehouses suffer from fire damage, time is of the essence. Contact SERVPRO for quick action after a fire.

Special Challenges Cleaning Up Commercial Fire Damage in a Raleigh Warehouse

A warehouse is the backbone of a business. When it receives fire damage, the result is operations grind to a halt. The majority of warehouses store stock, and soot and smoke damage bring additional loss if not adequately mitigated. 

SERVPRO technicians carefully inspect the commercial damage to a Raliegh warehouse before beginning the cleanup process. It is crucial to test various smoke residues to determine the best cleaning methods as well as perform any water extraction left behind by fire extinguishing efforts to halt any further water damage occurring. 

Limit Loss to Stock 

The goal of technicians on a fire loss cleanup is always to reduce loss through their restoration methods. Stored merchandise receives inspection and removal in an organized pack out for storage. This action prevents the likelihood of contamination by soot or smoke residues during mitigation. SERVPRO's pack-out service is a way to move out stock and furnishings to a safe, secure environment until the completion of restoration efforts. 

Cinderblock is Often Restorable from Smoke Damage

Because of the porous nature of cement blocks, it absorbs smoke residues quickly with the result of staining and odor. Technicians use mild acid-based cleaners to lift away the smoke damage and wipe the blocks clean. 

Ductwork Inspected and Cleaned, If Needed

Running the HVAC after a fire loss spreads soot and odors throughout the property. After the cleanup and restoration process completes for the business, technicians inspect the ductwork for signs of cross-contamination. If found, they thoroughly clean the ductwork and also the HVAC. 

Flooring Requires Special Attention

Rubber safety mats are a common feature in a warehouse with cement flooring. If they are damaged by smoke, they have the potential for residue removal and cleaning with specially formulated solutions that are suitable for use on rubberized products to clean without damaging the object. SERVPRO technicians test each item before cleaning for color-fastness, shrinkage potential or other aspects so they utilize the restoration method with the potential for the best outcome.

Contact SERVPRO of North Raleigh & Wake Forest at (919) 790-1222 when you need commercial fire damage cleaned up and restored quickly. Our trained, certified technicians arrive quickly and make the loss "Like it never even happened."

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Removing Standing Water in Morrisville Homes with Wet-Vacs

9/13/2019 (Permalink)

North Raleigh State Sign. SERVPRO has the tools and the power to take down the water damage in your Morrisville home.

Let us help remove your water damage issues in Morrisville.

While standing water can present substantial stress for Morrisville homeowners, cleaning up the mess has to be a priority. In many cases, property owners have left the extraction of this threat to the trained professionals of our SERVPRO team. With the extensive inventory of removal tools and our well-trained collection of qualified water restoration specialists, we can offer effective and efficient recovery solutions regardless of when disasters strike.

Water removal in Morrisville homes often involves multiple layers of powerful machines and tools available to our professionals. We keep these tools stocked on ready trailers prepared to roll out from our facility at the first sign of trouble. If you have the situation relatively contained, however, you might want to rely on your ability to remove standing water. In many cases, you can complete much of this work with the deployment of a wet/dry shop vac.

Often, homeowners have little knowledge of the full functionality of their wet/dry vacs. Even if you have purchased the unit to handle bouts of standing water in your basement after a heavy rain, many still use the machine as a reservoir tank – dumping out the contents every time the unit fills. In truth, our SERVPRO wet-vacs, much like the machines that you can purchase at home improvement locations, have a discharge functionality.

By hooking a hose up to both the suction end and a discharge hose on the other side, you can direct water flow to wherever you want. Often hoses can be increased in length endlessly, giving you as much distance to cover as you require. This approach can often manage even several inches of standing water, though it does not help to address a saturation or exposure issues that might have occurred since the disaster began.

The professionals that we can maneuver to your address at the initial signs of water loss can work to not only address these extraction needs that you have, but also manage rapid drying solutions. This focus can help to protect installed construction materials from requiring removal and replacement from overexposure.

Whether you need a second opinion for the restoration you attempt, or you want to leave the recovery of your home to our competent SERVPRO of North Raleigh & Wake Forest professionals, we are here to help. Give our team a call anytime that you need us at (919) 790-1222.

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Did Flooding From Hurricane Dorian Cause you to Move Out of Your Home? SERVPRO's Pack-Out Service to the Rescue!

9/9/2019 (Permalink)

SERVPRO drying equipment at work in room Sometimes it is necessary to remove furniture to dry the home. SERVPRO's Pack-Out Service can help you move out and then back in again.

Severe Flood Damage in Raleigh May Require a Temporary Move-Out, but SERVPRO Can Help

Sometimes, severe flood damage like what we saw with Hurricane Dorian can cause enough damage to your home to render it temporarily unlivable. While SERVPRO can reverse the damages and make your home look "Like it never even happened," the possibility remains that you may need to move out of the home temporarily. Here are some of the ways that our technicians can make that a more comfortable and faster process.

The Initial Scoping

One of the first things we do after starting work on severe flood damage in Raleigh after a hurricane like Dorian is to accompany you through the home to identify restorable contents. While many things may prove to be unsalvageable in the aftermath of a hurricane, you may be surprised at how much of your home is restorable to its original appearance without replacing anything. During this time, we can identify valuables and items that you'd prefer to take with you if you decide to move out of the home temporarily. From these careful evaluations, we construct cost estimates for both the structure and belongings to make sure that your insurance company covers as much as possible.

Packing Up and Moving Out

With our help, packing up your belongings and transporting them to a temporary residence is easy and fast. Depending on the situation, we may handle the entire process ourselves or bring in a local moving company to assist us in this work. We conduct a thorough inventory of all your belongings before moving them so that any breakages or lost items can be identified and replaced at no additional cost.

Moving Back In

Once SERVPRO restoration professionals have finished drying out and sanitizing your water damaged home, you can begin the process of moving back in. We handle your belongings either through our personnel or an approved and insured local contractor, and typically try to set your move-back to the earliest possible date. Some restorations may be ongoing when you move back in, but your home is guaranteed to be safe and livable once we give you the go-ahead.

SERVPRO of North Raleigh & Wake Forest stays ready 24/7 when major storms like Hurricane Dorian strike. Call our emergency number at (919) 790-1222 for our services.

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We Put Safety First In Raleigh During Fire Damage Restoration

9/9/2019 (Permalink)

Fire damaged kitchen with smoke and soot damage After a fire a demolition was necessary to ensure the cleanup would be thorough and allow for full restoration.

Cleaning Walls and Ceilings After Fire Damage in Raleigh

When small scale fire damage occurs, one of the first things homeowners want to do is break out the all-purpose cleaner and start wiping the walls. This, unfortunately, is one of the worst actions to do after a fire.

Outsourcing the cleaning of ceilings and walls that have smoke and fire damage in Raleigh homes is smart. A professional restoration services company knows to test the residue before performing any type of mitigation, so the structure does not receive further destruction.

Special Attention to Ceilings

Light fixtures and vents offer unique challenges when cleaning ceilings. SERVPRO technicians take special care to test the residue on the ceiling before cleaning so they use the correct method for removal. 

Since smoke rises - copious amounts of smoke may be found on the ceiling. Dry cleaning sponges are the most common method used for cleaning as they lift away residue without smearing or driving it in further. 

Safety First on Every Job Site

SERVPRO technicians put safety first during mitigation. Before cleaning ceiling-mounted fixtures, it is a commonplace to shut off the electricity. Whenever possible, they perform in-place cleaning of fixtures to limit the disruption to the home during fire damage mitigation.

Challenges of Cleaning Smoke Damaged Walls

During a fire, when the air heats up, it expands. This expansion drives odor-causing soot into walls, especially when paint bubbles and becomes soft from the exposure to heat. After testing the residue left on walls from the fire, technicians choose the appropriate cleaning methods. It is not uncommon for team members to use different applications on walls than on ceilings. 

Handling Built-In and Kitchen Cabinets

In kitchens or living rooms with built-in cabinets, it is vital to pack out the contents to another area for inspection and cleaning. The technicians make detailed reports of all items handled and moved in a record that includes before and after photographs for easy expediting of insurance claims. The cleaning applications chosen for cabinetry with smoke damage depends on the materials that make up the structure. 

Fire damage should never be a DIY project. Call SERVPRO of North Raleigh & Wake Forest at (919) 790-1222 and get the fire loss in your home cleaned up and forgotten "Like it never even happened."

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How You Can Deal With Fire Damage Remediation Almost Instantly

8/14/2019 (Permalink)

Fire damage can overwhelm you when it comes to your business. Call the professionals at SERVPRO today for remediation help.

My Jewelry Store is Up in Flames

Some people are born to be artists, and Raleigh is a great community to let your creativity flourish. What probably started as a hobby has now become a livelihood, allowing you to open a store in a fashionable part of town, where your patrons can browse your jewelry designs and walk out feeling happy. Never in your wildest dreams did you imagine that an electrical fire in your building could threaten to burn down all you have built and leave you in need of professional help.

Luckily for you, SERVPRO is at the ready to help restore your shop in Raleigh after it suffers fire damage. Our team specializes in knowing the latest techniques related to fire restoration and water removal, which are essential in saving your store and its inventory without causing further damage. Like you, we want to mitigate the time and financial losses an accidental fire can cause, and being deliberate in the restoration efforts is the key to success. 

Our SERVPRO technicians understand the limitations of working in a commercial building, and we know how to work within those parameters. When we arrive at your jewelry shop, we first assess the situation and quickly identify objects that are beyond repair. Once we remove and dispose of them according to environmental guidelines and regulations, we proceed to extract water left behind by sprinklers and firefighters. Once our moisture meters let us know that humidity levels are back to normal, we proceed with disinfecting each surface, paying close attention to the chemical composition of each of your displays and jewelry pieces. By using surface-specific cleaners, we can prevent further damage due to abrasive substances not suitable for some of your creations.

As our SERVPRO team concludes the job, we apply our technical expertise to remove lingering odors resulting from the fire. We know that pleasant smell is essential to the shopping experience which is why we use deodorizing pellets, ozone generators and charcoal activated filters to purify the air and leave it smelling fresh without a trace of the fire.

Do not let your dream go up in flames. Reach out to SERVPRO of North Raleigh & Wake Forest if you ever need help after a fire. You can call us at (919) 790-1222 around the clock and let us be a part of your team. When we leave, your shop will look, “Like it never even happened.” 

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