Recent Posts

How To Handle a Broken Pipe in Your Home

2/14/2020 (Permalink)

Warping hardwood flooring Hardwood flooring damaged by water in Raleigh, NC

Bursting pipes can really throw a wrench in the works of the day-to-day routine of running your household in Raleigh, NC. The disruption can be a great concern and understanding what needs to be done can be of great help. Knowing what to do can be a great relief if such a situation occurs in your home, and can help prevent secondary damage to your property.

Secondary Damage and How To Prevent it

In the event of bursting pipes, swift and thorough treatment at the first sign of water can help minimize secondary damage. This type is of damage is typified by the water beginning to become contaminated, for one thing. Following are some additional indicators.

  • Hardwood or subflooring that has buckled
  • Swollen and rotting sheet rock
  • Vinyl flooring that has begun to flake
  • Sour or disagreeable odors coming from the water
  • Black mold or evidence of spores

Cleaning Up Before Secondary Damage Happens

Secondary damage can come from allowing water to sit, even clean water. The water and the humidity that comes from it causes these problems. The water should be shut off and extracted immediately so that it does not stagnate. Fix broken pipe and consider calling on a water remediation and restoration professionals in Raleigh, NC will help with assessing the damage and making critical decisions. They can clean up the water damage and mess safely and completely.

Preventing Black Mold

The number one thing that can help prevent the onset of black mold is to thoroughly dry out the area. This includes drying out behind the walls, including studs and insulation if they have gotten wet. Industrial fans may be needed to do a good job of drying, and a dehumidifying unit is also helpful in controlling residual moisture.
If you should experience bursting pipes in your home, take care to get the problem taken care of immediately. A dryer house is a safer house and will help to set your mind at ease.

Navigating the Claims Process to Begin Fire Mitigation in Raleigh

1/13/2020 (Permalink)

Fire fighter fighting active Fire in home. A fire can happen at any time. Contact SERVPRO for fire damage remediation services.

We can Help to make the Process a Little Easier for you

One of the most significant challenges that a homeowner faces after a fire loss incident is navigating the claims process for their Raleigh home. Without a working knowledge of the extent of your coverage and what services and actions get covered by your policy, many property owners might find themselves paying out of pocket unnecessarily. While it is no secret that professional restoration is not cheap, it does offer the most efficient route to returning your home to preloss condition.

There are multiple layers of fire damage in Raleigh homes after a disaster. Mitigation can help to address the most pressing of these concerns with emergency services provided by our SERVPRO professionals. With a combination of experienced Fire & Smoke Restoration Technicians (FSRT) accredited through the Institute of Inspection, Cleaning and Restoration Certification (IICRC), and our division of experienced, licensed general contractors, we have a full-service approach to provide your property the mitigation it needs.

While the first call that you make amid a crisis is to your insurance provider, they often want you to secure a professional restoration team to provide a thorough inspection of the property and determine the work to get done to return your house to its original state. A detailed estimation can get delivered directly to your insurance provider to prevent delays and added steps.

In this same vein, we can work with your insurance adjuster to ensure that mitigation work gets started as quickly as possible. Effects like debris, structural compromise, lingering odors, and soot can all worsen over even a brief period. We work with your insurance company to know the limitations of your coverage and remain upfront and honest about what your home might still need despite the shortcomings of your policy.

There are multiple areas of focus for our professionals restoring a home after a fire loss, and part of this process involves helping our customers through the red tape of filing a damage claim. No matter what your house needs, our SERVPRO of North Raleigh / Wake Forest team can help. Give us a call anytime at (919) 790-1222.

Want to know more about Raleigh?

We Are The Right Choice For Fire Damage Restoration In Raleigh

1/6/2020 (Permalink)

This kitchen wall is covered in soot and smoke damage and required a full demolition The demolition was necessary to ensure the cleanup would be thorough and allow for full restoration after a fire struck this home.

Attention to Detail Is Why SERVPRO Effectively Cleans Raleigh Fire-Damaged Hardwood

When a fire moves through your Raleigh home, the harm done to walls and ceiling feels overwhelming, but drywall and ceiling tile replacement is relatively straightforward if restoration is impractical. The heartbreaking sight of sooty hardwood floors, cabinetry, and furnishings is another matter. Our technicians learn a broad range of strategies to clean hardwood during restoration-focused training courses, why we can bring most furniture, floors, and built-ins back to preloss condition.

Finish Matters

The first question we pursue when hardwood sustains fire damage in Raleigh is what type of finishes are involved. Depending on the age and construction of the furnishings, different finishes are present. Cleaning methods vary based on the finish. Our training and experience prepare our crews for likely restoration outcomes, why we start by determining whether the finish is:

  • Varnish
  • Shellac
  • Lacquer
  • Paint
  • Waxes 
  • Oils
  • Unfinished

Level of Damage Matters

We strive to be transparent in communications with you and your insurer, why SERVPRO is candid about the impact of significant fire damage on restoration potential. Cleaning works best if the integrity of the finish and wood's surface shows a limited extent of harm. Refinishing, repair, and replacement might enter the picture if we note the following damage:

Blistering -- this effect occurs when the surfaces affected were close to the heat, warping and cracking the finish and allowing soot to penetrate under the finish.

Staining -- this effect occurs if after blistering or other fire-related harm wet or protein-based soot infiltrates the wood.

Preferred Hardwood Cleaning Methods

Dry Cleaning -- used for unsealed or unfinished wood or where the residues are dry and ashy.

Details: Examples include feather or cloth dusting, dry sponges, and vacuuming.

Wet Cleaning -- Appropriate for moderate levels of wet or sticky soot using low alkali cleaners or mild detergents. 

Details: We move cloth or sponge in the direction of the wood grain, and apply oil-based furniture polish to replenish the wood's natural oils.

Semi-Refinishing -- Thick or adhesive residues might need a solvent-based cleaner that lifts off the uppermost layer of finish.

Details: We apply proprietary paste cleaners for a short dwell time (fewer than five minutes), and then remove with a soft, dry cloth, always wiping in the direction of the grain.  

Commitment to best restoration practices and the most effective products are why SERVPRO of North Raleigh & Wake Forest can return the beauty of your hardwood furnishings. Call (919) 790-1222 day or night for our professional assessment.

See more about Raleigh.

Getting the Best Water Damage Remediation Services for Your Situation in Raleigh

12/29/2019 (Permalink)

repair leak water pipe on gypsum ceiling interior office building Water can quickly leak from the ceiling of your building, damaging the floor below.  Contact SERVPRO for efficient remediation services.

Removing Water from Carpeting in Raleigh Municipal Buildings

Because many Raleigh municipal buildings serve as a hub for specific activities from paying your property taxes to getting building permits for new construction, even a small compromising disaster can limit your availability to customers. Water loss incidents, in particular, can spread quickly throughout the affected areas and require immediate attention from qualified restoration specialists.

Undoubtedly, you have a custodial staff that manages your entire municipal building, though they might not have the expertise and training to manage water damage in Raleigh structures. Inadequate cleaning and management of water loss situations can lead to microbial threats or material degradation, both of which can result in costlier restoration work and a likelihood of replacing damaged materials and flooring.

Carpeted office spaces can often get preserved and protected with the fast response of qualified professionals like our SERVPRO team. Because We’re Faster To Any Size Disaster, we have technicians ready to respond to threats 24/7. Carpets can quickly absorb water, so drying out these flooring options requires an array of sophisticated tools and practices beginning with extraction.

Short pile carpeting common to office spaces does not have a thick layer of carpet before you get to the subflooring, padding, and concrete beneath it. Because this material can become thoroughly saturated after direct exposure to migrating water loss conditions, we have weighted extraction attachments for our wet vacuums to force water out of the fibers in the carpet and subflooring materials. Depending on the space available, we can use self-propelled or stationary extraction tools.

Because our SERVPRO team seeks to preserve instead of replacing materials unnecessarily, drying out the carpet is another critical step. By detaching the corners of the carpet, we can place a variable-speed centrifugal air mover between the subflooring and carpet to evaporate moisture lingering behind after extraction.

Much of the work that your office needs can happen after hours. It is our business to get you back in business, and that starts with an effective game plan to reduce moisture and dry out damaged areas to make it “Like it never even happened.” Give our SERVPRO of North Raleigh & Wake Forest team a call today at (919) 790-1222.

Click here for more information about Raleigh.

How Flood Damage in Raleigh Impacts Different Types of Flooring

12/18/2019 (Permalink)

Water damaged hardwood floors Water loss events can quickly damage flooring. SERVPRO has the equipment to quickly remove the water. Call us today!

Storm Flood Damage in Your Raleigh Home Can Cause Problems with Your Hard Surface Floors

After severe weather strikes the Raleigh area, moisture from the outdoors can find any weaknesses in your structure and make its way into your residence. Once water enters any building, the storm flood damage created can come in a variety of forms as it can affect each of your structural components and contents in different ways. Professional restoration companies like SERVPRO can help you determine what was affected and then find the best mitigation solutions.

When most people think about storm flood damage occurring in Raleigh, they often imagine saturated carpets and issues caused by damp wooden components. However, water can also cause several different problems with other building materials inside your house, like your hard surface floors. The flooring industry designs many types of hard flooring to be resilient to moisture, but problems can still occur with them if enough water gets into your dwelling.

Some houses contain concrete floors in specific areas like garages. Excessive moisture can cause painted concrete floors to flake and blister, thus requiring the floors to be re-painted. Concrete is porous, so water can soak into the floors and leave behind chalky, calcium deposits, which can require cleaning to remove. Dust and dirt present on the concrete can be a source where mold can grow if it gets wet. If your floors have any fungi growing on the surface, our SERVPRO technicians can remove it by using a vacuum equipped with a high-efficiency particulate air or HEPA filter.

Moisture can also cause issues with any of the floors in your home covered with vinyl or linoleum.  Often kitchens or bathroom floors contain linoleum. Water loss events impacting vinyl laid on concrete can loosen up the glue and cause the floor covering to separate from the cement underneath it. Since the flooring material often peels right off of the concrete, it is usually cheaper and easier to replace the vinyl than to dry it. If moisture affects vinyl flooring materials placed on top of a wooden subfloor, then the vinyl can often work as a vapor barrier and seal in water, damaging the wood underneath.

Once building materials inside your home get wet after a storm, the issues can get worse if the problems do not get mitigated right away. For prompt 24/7 restoration services, call SERVPRO of North Raleigh & Wake Forest at (919) 790-1222 because We're Faster To Any Size Disaster.

More about Raleigh.

Revealed: Team SERVPRO Offers Custom Solutions for Fire Damage Situations in Raleigh Homes

12/16/2019 (Permalink)

fire damaged kitchen Fire damage and its related odors can seem to linger for a very long time. Contact SERVPRO for effective remediation services and odor removal.

Why SERVPRO Succeeds in Raleigh Post Fire Damage Deodorization

A most frustrating effects of a house fire in Raleigh is the odor that can endure long after all signs of charring and soot are cleaned up, and your home looks as it did before the blaze. We learn in the Institute of Inspection, Cleaning and Restoration Certification (IICRC) training that each individual perceives smells differently, complicating matters for both you, members of your family, and our technicians. This unique way of experiencing the issue is why we are patient when addressing odors.

An Art as Well as a Science

The trick to eliminating fire damage odors in Raleigh is protocol, practice, and perseverance, why we invest in training and innovative products and equipment. We follow a procedure when seeking out and eliminating odors, repeating steps, and changing strategies until success. 

The Odor-Elimination Framework

Consistency is adhering to a proven protocol, ensuring that we do not miss a straightforward solution. This theory is why SERVPRO starts smoke and soot odor remediation by following with the below agenda.

  • Remove the odor source and debris
  • Deep-clean surfaces
  • Recreate the conditions that resulted in odors penetrating
  • Seal surfaces that continue to emit malodors

Debris and Deep Cleaning

If any charred and residue-covered debris remains, chances are high they continue to give off an odor. This persistence is why SERVPRO technicians go over your home with a fine-toothed comb more than once, looking for missed items. Checking in hidden recesses and taking on the next step, deep cleaning, with vigor can make the difference. We also try options like the placement of masking and absorbent agents as we discover spaces where odors are high to try to turn the deodorizing corner.

Recreating and Adapting Conditions

The most commonly discussed “recreation” strategy is thermal fogging. We combust deodorants at a high temperature to minimize their size, with the hope of having the small particles seek out and pair with the odiferous bits still airborne or settle. The pairing neutralizes the smell by changing the chemical composition of the molecules. Slight different science underlies ozone machines or hydroxyl generators that produce invisible particles that find and alter or break up the bonds between soot particles and the bad smells.

Sealing as a Last Resort

Some porous surfaces absorb and retain the odors despite all other efforts, why SERVPRO eventually recommends using a sealant to trap the odors inside. Although not the first choice, sealing works well when demolition and replacement is not an option.

Our investment in employee training and up to date equipment is why SERVPRO of North Raleigh & Wake Forest delivers post-fire damage deodorization success. Have confidence that one call to (919) 790-1222 is the first step toward eliminating malodors.

Click here for more information about Raleigh.

Did Candles Cause a Fire in Your Raleigh Home?

11/14/2019 (Permalink)

Red Christmas candle on rustic wooden table Candles are a leading cause of home decoration fires. Call SERVPRO! We have what it takes to restore your holiday cheer!

My Raleigh Home Smells of Holiday Cheer… and Smoke!

As we welcome Fall, we start to change our homes into their end-of-year persona. We carve pumpkins, take pictures of changing leaves, and start burning candles smelling of cinnamon and apple. The whole air smells of holiday celebrations and gatherings with friends. However, you may suddenly smell more than that, only to realize that one of your candles ignites a nearby decoration, provoking flames and leaving you to rush for an extinguisher to put them out. As you survey the fire damage, it does not look quite catastrophic, but undoubtedly severe.

Thankfully, homeowners in Raleigh facing fire damage can call SERVPRO for assistance. Even when the fire in your home is not worthy of a fire truck, the remaining soot and smoke can be enough to puzzle even the most resourceful homeowner. Before you decide to apply cleaning products to your furniture and walls, consult with a professional team like ours to protect yourself from causing more damage to unsuitable abrasive cleaners.

Our SERVPRO fire restoration technicians (FRT) hold certifications by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) to address situations like yours. Apart from our expertise in the field, we have the technical framework to inform our action plans, and we apply them as soon as we arrive at your home. All you need to do is call our 24/7 hotline and allow our team to jump into action.

An essential step in cleaning each surface in your home includes understanding the nature of each one of them. A wood credenza does not burn in the same way your electronics do or your carpets. Knowing which chemical solution and cleaning tool to use with each item is the key to a successful restoration. Most homeowners fail at this step and end up aggravating the fire damage, ultimately damaging some items. When we restore your home effectively, we can save the value of your property, both actual and sentimental. All you need to do is rely on our expertise and allow us to work to your benefit.

SERVPRO of North Raleigh & Wake Forest is an expert resource ready to work for you when there is fire damage to your home. Call our team at (919) 790-1222 and let us prepare your home for the holiday season. With our help, your home can look, “Like it never even happened.”

Read more about Raleigh.

We Are The Right Choice For Your Raleigh Fire Damage Restoration

11/3/2019 (Permalink)

A kitchen under full demolition after a fire We were able to do a full demolition in this kitchen to ensure the cleanup would be thorough and allow for full restoration.

What to Expect of Post-Fire Content Management in Raleigh Homes

While many homeowners might get preoccupied with the appearance and damage to their Raleigh properties, soot and smoke damage to your belongings can often exact a more substantial toll on families. Many households have items and possessions with no set monetary value, but sentimental attachments can make it devastating to lose to spreading fire effects. Part of the services that we offer after a fire loss incident is content management.

Content management is a vital element of the spectrum of services our SERVPRO team can offer after fire damage in Raleigh residences. Our experience in these tasks can allow for the fast and secure removal of at-risk items from damaged portions of your property to our safe, climate-controlled facility here in Raleigh. Not only does this pack-out process provide more space for our technicians to work inside of the house, but it also allows our experienced team to provide focused attention and cleaning of specific personal belongings in our care.

During the scoping of the work to get accomplished, our management dictates which items have gotten the most fire damaged and require restorative action. Our content management professionals can utilize packing materials we have brought along, including boxes, bubble wrap, and other protective fillings to safely transport these items to our facility nearby.

In our care, items get thoroughly cleaned and deodorized with advanced equipment and cleaning products. Cutting-edge equipment like our ozone chamber or industry-leading soot removal solutions like our ultrasonic submersion tanks offers effective and efficient cleaning. Once dried and clean, our SERVPRO professionals can store your belongings with its own unique classification system so that you can always have fast access to your possessions even before it is time to return them to your fully restored property.

There are multiple phases of restoration after a fire loss incident, including mitigation, cleaning, and even content management. For a team that can help you manage nearly all of these needs your home has after an emergency, give our SERVPRO of North Raleigh / Wake Forest team a call at (919) 790-1222.

See more about Raleigh

How I Improved My Fire Damaged Home in Raleigh

10/31/2019 (Permalink)

fire damaged kitchen Fire damage can happen fast and you must act fast to get it fixed. Contact SERVPRO today to mitigate fire damage in your home.

Why Should I Hire a Professional Restoration Company?

Home fires can be life-changing and leave homeowners at a loss when deciding on their next steps.  Regardless of its size, fire damage affects your life and derails your sense of normalcy. When disaster strikes, you make decisions that impact your safety and your finances, and it is hard to know if you are making the right choice.  One crucial step is choosing between complete replacement of items or hiring a professional restoration service. Generally speaking, a professional restoration team will prove more cost-effective than replacing all your furniture, cabinets, and flooring.

If this cautionary tale about fire damage applies to your Raleigh home, you are not alone.  SERVPRO is your local resource to restore your home or a portion of it after flames have spread soot and smoke throughout.  When you enlist the services of a professional team like ours, you can trust that we apply our industry expertise to restoring your property.  Our goal, like yours, is to restore as much as possible before suggesting that you replace an item. This conservationist approach helps you save time and money in the aftermath of the fire. 

Restoration efforts in our SERVPRO crew apply specific principles to cleaning and restoring each surface.  Because we are experts in our field, we recognize the most effective cleaning methods based on the chemical composition of each item and work accordingly.  Aside from making our cleaning efforts effective, this approach also lets us avoid collateral manage resulting from abrasive cleaners touching unsuitable surfaces.  By keeping in mind the optimal moisture, temperature, and constitution of every item in your home, we can restore much of it in and avoid the expense of purchasing a substitute.  The interaction of oxygen, the path of the fire, and the reaction of each material to heat all play a role in the action plan our SERVPRO team develops to bring your life back to normal.

When firefighters extinguish the last flame, take a deep breath, and consider your next step carefully.  Resorting to a professional restoration service allows you to mitigate your losses after fire strikes. Call SERVPRO of North Raleigh & Wake Forest at (919)790-1222 and let us work, so your home looks “Like it never even happened.” 

Click here for more information about the capital city of Raleigh.

The Best Way to Dry and Restore Water Damaged Hardwood Floors in Raleigh

10/17/2019 (Permalink)

water damaged hardwood floors Water damages hardwood quickly. SERVPRO has the know how and equipment to restore your flooring. Call us today!

Salvaging Hardwood Flooring After Water Damage in a Raleigh Home

While most insurance policies offer coverage for replacing floors, there are many situations where homeowners can save money by drying instead, especially with solid hardwood. Other types of flooring, including engineered hardwood and laminate, are more prone to structural damage, delamination, and other issues that make replacement preferable. Solid hardwood's durability makes it more salvageable and safer to reinstall.  The durability saves you time and costs when it comes to reinstallation, staining, and refinishing.

If a sudden pipe leak causes water damage to floors in your Raleigh residence, professional disaster mitigation technicians at SERVPRO can restore your flooring to its preloss condition. Commercial-grade equipment an eco-friendly, EPA-registered antimicrobial cleaners work in tandem to salvage floors, subflooring, and other structures in the home that are affected by water. Technicians always work with both homeowners and insurance adjusters to handle damages and restoration per local, state, and federal regulations.

SERVPRO works fast not only to save flooring but also to preserve the layers of infrastructure that support it. Without proper mitigation, water damaged floors can become distorted and start cupping or buckling. These conditions can also become host to mold and wood rot that affect the safety and integrity of hardwood floors.  After dispatching a team to your home, they can use wanded extractors and back-mounted pumps to collect any remaining standing water. Thermal imaging and penetrative and non-penetrative moisture measurement tools can be used to assess the extent of damage to floors and subfloors. We replace non-salvageable planks as needed.

Desiccant dehumidifiers are often necessary to tackle the remaining moisture in hardwood planks due to hardwood's low evaporation rate. These types of industrial dehumidifiers collect moisture from surrounding surfaces by passing it over desiccant materials like silica gel. Heat then evaporates the collected water into an air stream which vents outside of the home. If odors from water damage are evident, OSHA-approved cleaners and ultra low-volume (ULV) fogging deodorizers can be used to eliminate odor-causing particles.

SERVPRO of North Raleigh & Wake Forest serves the community by being Faster to Any Size Disaster. Call (919) 790-1222 today to have a team at your home in mere hours.

More about Raleigh.