Recent Posts

What Type of Solvents Should Homeowners Use for Fire Damage Cleanup?

9/25/2020 (Permalink)

"We can help" We know the steps to get your Raleigh home back from fire damage.

SERVPRO techs have comprehensive training in the use of various specific cleaning agents post-fire in Raleigh homes.

You may have heard or read online that certain types of solvents are useful for the removal of smoke and fire damage in your Raleigh house. The truth is, they are, but you can do severe damage if you apply this type of cleaner to certain kinds of fibers or hard surfaces. SERVPRO techs have a strict protocol during fire cleanup to avoid marring surfaces or ruining fabrics or carpet by testing the fibers to ensure the right choices in cleaning agents get chosen.   

Can Draperies Get Cleaned Using Fire Damage Restoration Methods?  

When SERVPRO technicians handle fire damage restoration in Raleigh properties, the goal is always to save as much of the contents as possible for the homeowner through the use of their advanced equipment and cleaning methods. Window treatments often have the potential for reuse if:  

  • The fabrics do not have damage from the flames or heat  
  • If the fibers testing shows a propensity for the fabric to bleed or shrink, a petroleum-based dry cleaning solvent can get used for cleaning  
  • In cases where the window treatments are washable, the techs use the Esporta Washing System to clean away the impurities and odor from the fire

In What Situations Should Solvents Not Get Used?  

The petroleum-based dry cleaning solvents are suitable in most situations where the soiling is light. However, if there is any rubber-backing, the chemical reaction between the solvent and the rubber can lead to deterioration. When only a small amount of stain and spot removal needs to happen, SERVPRO techs often rely on the power of volatile dry solvents. These solutions evaporate quickly and leave no residue behind. 

SERVPRO of North Raleigh & Wake Forest at (919) 790-1222 is ready to handle any size fire damage restoration needed. The trained techs bring their equipment and years of experience to ensure the best outcome for your property and contents. 

Why Is The Science of Drying So Important to Water Cleanup in Raleigh?

9/18/2020 (Permalink)

water damage in home For water cleanup backed by scientific principles, call SERVPRO of North Raleigh & Wake Forest at (919) 790-1222.

Raleigh Homeowners Need Water Cleanup Services They Can Rely On

Every homeowner in Raleigh has dealt with a water spill, whether from a toppled glass or an over-enthusiastic toddler soaking the bathroom at bathtime. When mopping up spilled liquid, most people do not stop and think about the science of it. After all, you are not in high school experimenting, you are merely keeping your home clean.

However, if you need water cleanup in Raleigh, the water damage restoration team you choose must understand drying science. A thorough understanding of the scientific principles means more effective work and a better result.

Why is the science of drying so important?
The science of drying means understanding how temperature, humidity, relative humidity, airflow, and the amount of water present, affects the drying process. Understanding the underlying principle is the difference between knowing that air movers and dehumidifiers can help remove moisture and understanding how that process works.

If the remediation team properly understands the science behind drying, they know:
    •    What kind of equipment to use to dry your home
    •    How to position devices for the best results
    •    Which monitoring tools to use when assessing water levels
    •    How to know when something is thoroughly dry, not just surface dry
    •    How to search for hidden damp patches

A well-informed team will get you better results because they know how to carry out drying to maximum effect. They also understand how to find hidden moisture and deal with it, which helps to prevent fungal growth in the future.

What does a restoration team need to know?
Before commencing water cleanup, SERVPRO technicians must understand:
    •    How temperature and humidity levels affect drying conditions, and how to manipulate temperature and humidity to create an optimum environment
    •    How to measure the amount of moisture air is capable of holding versus how much moisture it is currently holding
    •    How vapor pressure and dew point affect drying
    •    How water moves between solid, liquid, and vapor states

Armed with this knowledge, technicians can calculate the best placement and settings for extractors, pumps, air movers, and dehumidifiers.

How does SERVPRO ensure its technicians understand the principles of drying?
SERVPRO trains all our technicians to the Institute of Inspection Cleaning and Restoration Certification (IICRC) standards. The IICRC is the industry-standard body for restoration certification, and they have training programs that cover every aspect of water cleanup and repair.

All our franchise owners attend a fifteen-day hands-on course at our central training facility to ensure they understand every remediation aspect. Our teams also have access to ongoing e-training to help them stay updated with the latest industry best practices and drying techniques.

Because SERVPRO of North Raleigh & Wake Forest has access to nationally-accredited training courses, you can rest assured your home is in good hands.

What is the difference between open and closed drying?
One of our team's critical decisions is whether to use an open or closed drying system to dry out your home. But what is the difference?

An open drying system means exchanging the humid air inside your home with the drier air from outside. For open drying to be effective, technicians must accurately measure the humidity of both inside and outside air. We equip our teams with a range of equipment, such as thermo-hygrometers, to measure the air's moisture content.

Open drying means opening doors and windows and using air movers to bring about the air exchange. Because our teams understand the science of drying, they know how many air movers to use and where to position them.

A closed drying environment does not use air from outside but instead focuses on removing moisture from the indoor air. The technician will close off the affected area and use air movers and dehumidifiers to remove the air's moisture. In some cases, they will also use a negative air machine.

Whether to use closed or open drying depends on many factors, including the humidity levels inside and outside, the temperature, the weather, and any security concerns regarding leaving doors or windows open. Constant monitoring helps our technicians keep the drying process on track.  Because our teams are well-versed in drying science, you can trust them to make the right call.

What happens after the water cleanup?
Once the SERVPRO team has removed water and dried your home, we deodorize it. We aim to leave your home “Like it never even happened,” and deodorization is an essential part of making your home feel fresh and clean again.

We use air scrubbers, charcoal filters, fogging, and spot cleaning as needed to remove odors from your home.

Our team will check in with you a week after cleanup to make sure you are satisfied.

For water cleanup backed by scientific principles, call SERVPRO of North Raleigh & Wake Forest at (919) 790-1222.

When is Wet Cleaning Preferred for Smoke Residues in Raleigh Homes?

9/11/2020 (Permalink)

24/7 365 Let our experienced professionals assist with fire cleanup in your Raleigh home. Contact SERVPRO right away. We are always available to help.

Smoke damage can affect surfaces and contents throughout your property, requiring several cleaning approaches. 

Smoke and soot residues that impact Raleigh homes require special cleaning and restoration practices to remove. Without a single universal approach for this cleaning, several factors play a role in which wet cleaning methods are ideal for the removal of these soils. 

Wet cleaning is often one of the most efficient methods of contending with fire damage in Raleigh homes. Though pre-sampling cleaning approaches is ideal for ensuring the success of proposed techniques and products, our SERVPRO team utilizes our knowledge of the soil type and underlying material to choose among several wet cleaning tactics, such as:

  • Dissolving – Allowing detergents and solvents to break down soils on the surface is the basis for how dissolving works. With this approach, soils require a product with a similar composition to work. 
  • Emulsification – Unlike dissolving, emulsifying involves using the opposite type of base cleaner to repel particles from the surface. Loosened soils can get rinsed or blown off. 
  • Alkaline Cleaners – Because so many particles are acidic, much like most soot and smoke residues, seeking a pH balance can increase the probability of efficient cleaning. 

Are Other Cleaning and Restoration Strategies Efficient? 

Dry cleaning approaches often work on a premise of agitation and reducing the thickness of surface soiling. Vacuuming can often be an efficient base approach to begin these cleaning methods, but these practices are often less efficient and thorough as wet cleaning strategies with solvents and detergents. 

Regardless of the approach used to restore and recover damaged structural elements and contents in your home after a fire, it is always a priority to restore over replacement. Our SERVPRO of North Raleigh & Wake Forest team has extensive experience and industry-leading equipment to help after a fire. Give us a call at (919) 790-1222.

Find out more about Raleigh.

How Do I Get Mold Out of My Business?

8/24/2020 (Permalink)

hyphae spreading mold Mold Remediation in Raleigh WorkPlaces and Buildings Needed? Call the Experts--SERVPRO--from a small patch of hyphae to any size infestation!

To Clear Your Raleigh Business of Active Mold, Call SERVPRO

How Quickly Can You Remove Mold?

SERVPRO provides thorough commercial mold remediation to Raleigh businesses. How fast our technicians can accomplish that depends on how much mold and water are present. Mold spores only become active when there is enough moisture to ‘wake’ them from their inert state and begin expanding.

Is Mold Dangerous to My Employees and Customers?

Mold may cause some health effects but that is about it; not even Black Mold is typically lethal. If you can see or detect that distinctive musty odor, call us, and technicians can arrive at your Raleigh workplace to start the mold remediation before it causes permanent damage to your building.

That is the real threat of active mold colonies. As they grow and expand, individual spores extend hyphae to absorb food and water. With enough time, these hyphae can dig into drywall, ceiling tiles, even the wood that makes up wall framing and larger support structures. To stop the growth, our technicians search for any pools, leaks, and other sources of water. This starts the process of returning the mold to an inert state.

To remove the mold, our response team members carefully demolish the infested property, bag it for transport, and dispose of it outside the facility. Where the mold is only on the surface or has only slightly penetrated the surface, technicians use chemical agents to disinfect the affected surfaces and then scrape it off for disposal.

Is My Business Now Free of Mold?

No. Mold spores, especially when they are inert, are too small to see with the unaided eye. Fortunately, they are no more of a threat than common house dust when inert. The best way to keep your business free of active mold growth is to have SERVPRO periodically ensure there is no standing water or leaks inside your facility.

For more information for your business here or in North Hills, contact SERVPRO of North Raleigh & Wake Forest at (919) 790-1222 today. We are here for you.

What Disasters in Raleigh Can SERVPRO Help Restore?

8/15/2020 (Permalink)

flood, hurricane, fire picture Raleigh Area Property Owners Rely on the Local Premier Cleanup and Restoration Company after a Flood, Fire, Mold, or Commercial Mishap--SERVPRO!

With a team of both qualified technicians and general contractors, we can help your property through multiple damaging scenarios

We did not become one of the top 100 franchises in the country by not providing an unparalleled customer service experience with every loss incident that affects Raleigh homes and businesses. We have an ever-expanding roster of qualified technicians and contractors capable of helping to return your property to preloss condition regardless of the disaster you have faced. Our team features four master certified technicians in our core niches of restoration, providing experience and knowledge when needed most for damaged properties. The restoration services that we provide can make a difference in the ultimate time and cost of recovery.


Because water damage is a usual threat to the greater Raleigh area, we respond to multiple disasters every year. Our fast response to these situations can make a considerable difference in the overall time and money involved with restoring your property to its original condition. The majority of our technicians have water restoration certifications, ensuring that we always have qualified professionals to handle your emergencies as they happen. We also have a master certified water restoration technician trained through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) to appropriately steer this department.

How Does Mitigation Work?

Mitigation is one of the critical tasks that our professionals undertake when we first arrive at a water damaged Raleigh home. This phase of work aims to reduce the overall loss that your property experiences, including the protection of contents and personal belongings throughout the house. Mitigation as a whole describes many specific tasks involving both our qualified restoration technicians and residential contractors to perform repairs and reconstruction as required.

What Tools Best Dry My Residence?

Drying your Raleigh home or business is not a universal approach that always uses the same tools and equipment in the same ways. A careful evaluation occurs during the job scoping phase and after mitigation completes to ensure that the right tools and devices are used to address lingering moisture and dampness concerns throughout the property. While we have stables and fundamental tools to help with the drying process, where their place and how they get used vary from site to site. Some of these standard devices and pieces of equipment include:

  • Air Movers
  • Dehumidifiers
  • Positive Pressure Systems
  • Floor Mat Drying Systems


The work required in a Raleigh property after a fire loss must begin as soon as possible. The longer that a structure sits after extinguishment, the more widespread and concentrated fire loss effects can become. Our responding SERVPRO technicians can implement emergency services that start with the arrival of our team. Between qualified restoration technicians and experienced building trade contractors on our roster, we can offer immediate action including: 

  • Temporary Construction Solutions
  • Debris Removal
  • Air Quality Control
  • Content Management

Demolition or Surface Cleaning?

Assessing the property for damage is a careful process conducted by qualified professionals like our project manager and crew chief. We also consult with the homeowner to determine pre-existing conditions within their Raleigh homes or businesses. The objective in thorough inspection is learning whether surface cleaning to remove soiling and residues is cost-efficient against demolition and reconstruction. With a team of in-house contractors capable of assisting in this area, it is often more cost-effective to choose controlled demolition and later reinstallation.

Does SERVPRO Perform Reconstruction After a Fire?

These same contractors can help with full-scale reconstruction, repair, and rebuilding after fire loss effects get removed from your Raleigh property. We can also help with remodeling and renovations to help turn the negatives of fire loss into a lasting positive for your home. We also can steer our clients to reputable construction companies when extreme build back is required.


There is no mistaking the substantial storm systems that can impact the Raleigh area. With many commercial properties spanning thousands of square feet, our involvement as a large loss recovery team can be beneficial. Many restoration teams lack the resources and equipment to manage substantial loss incidents, but with networking through sister franchises, we can pool:

  • Resources
  • Personnel
  • Experience
  • Equipment

Addressing Severe Weather as It Occurs

The Raleigh area has seen multiple hurricane-level storm events over the past decades, requiring restoration teams to stay alert and aware of rapidly changing weather conditions. Our fast response in these situations can help repair structural concerns to reduce flooding and other detrimental conditions resulting from storm loss incidents.

Removing Floodwater and Damages

Flooding is often an unavoidable concern for Raleigh homes and businesses once structural breaches exist. In addition to the damaging presence of natural flooding, water penetration from areas like the roof or siding can be equally destructive. Removing these threats involves multiple extraction tools in our inventory, including submersible pumps, wet vacuums, and weighted extractors.


Disasters can strike all types of commercial properties, leaving hundreds at risk for direct exposure to loss effects or threatening conditions. As a team with the capabilities of addressing larger commercial structures after fire, water, storm, and flood incidents, we can respond quickly to help however your Raleigh property needs. Our professionals have helped to restore and recover massive commercial structures, including:

  • Hospitals
  • College Campuses 
  • Warehouses
  • Hotels 
  • Nursing Homes 

What Does Certified: SERVPRO Cleaned Mean?

More than ever, providing sanitary environments for your staff and customers in your Raleigh business is critical. On the heels of a global pandemic, many companies recognized where they lacked the appropriate focus and attention on surface cleaning and disinfection. Our defensive cleaning program entitled Certified: SERVPRO Cleaned offers the top-tier levels of sanitation, disinfection, and surface cleaning techniques in the restoration industry.

Cleaning and Recovery on Your Schedule

One of the advantages of choosing our premier cleaning services for your Raleigh business is our technicians' flexibility. We understand that the ideal times to perform a thorough cleaning on your property is after you have closed for the day, so we work around your schedule to meet the appropriate times when cleaning best suits your business.

Disasters can strike your home or business without warning, but our SERVPRO of North Raleigh & Wake Forest team is ready 24/7. Give us a call whenever you need us at (919) 790-1222.

Why Is Monitoring A Vital Part of Water Mitigation?

8/14/2020 (Permalink)

SERVPRO drying equipment on water damaged hardwood floor Sometimes we have to remove structural elements like flooring and drywall to thoroughly dry your home.

Raleigh Residents Can Rest Assured Their Water Mitigation Project Is Under Control

People living in Raleigh know that sometimes when it comes to home maintenance or disaster mitigation, you need to call in the professionals. Dealing with a water loss event in your home is frustrating – why make it even worse by trying to handle everything yourself?

For water mitigation in Raleigh, look no further than SERVPRO. Our professional water cleanup service includes professional monitoring to ensure the job is complete. What is monitoring, and why does it matter? Let’s take a look.

What are the steps for water mitigation?

Water monitoring occurs after several other restoration steps. First, our teams:

  • Assess the situation and make a plan
  • Remove any structural elements, such as drywall that are not salvageable
  • Make sure the building is safe and secure, so we begin work
  • Extract water from your home
  • Clean your home and belongings

Once all this is complete, we set up drying equipment. Our drying kit includes dehumidifiers and a range of different air movers.

What is water monitoring?

Water monitoring means setting up our drying system and then leaving it to run for a while (usually around 24 hours.) After the dryers have run for a while, we come back and test the moisture levels to assess how well the drying is going.

What tests does SERVPRO carry out?

Monitoring begins with a visual assessment where our teams check out the overall look and feel of the area and assess whether all equipment is still funning as it should Then, we use the following equipment to assess drying progress:

  • A penetrating moisture meter to assess moisture levels in materials that can be probed such as carpet, carpet backing, or soft furnishings
  • A non-penetrating moisture meter reads moisture levels in materials that cannot be probed such as hardwood flooring, tiles, or cabinetry
  • A thermal hygrometer to assess evaluate the temperature and humidity

We use these tests to ascertain if drying is proceeding according to plan and make any necessary adjustments.

Proper monitoring means there is no guesswork involved – we rely on facts and figures, so you know our results are accurate.

For a thorough water mitigation service, you can rely on, call SERVPRO of North Raleigh & Wake Forest at (919) 790-1222.

More about Raleigh.

How Can I Tell if the Flood Water in My Raleigh Home Is Contaminated?

7/29/2020 (Permalink)

Biohazard symbol Please know how hazardous flood waters can be to you and your Raleigh home.

Assume Infectious Waste and Other Hazards Flow into Your Raleigh Home as Flood Damage and Call SERVPRO for Professional Help with Containment and Disposal.

Overland flooding drags muck and silt from the surrounding area into your Raleigh home during and after torrential rains. As rainwater collects and flows, it runs across the pavement, industrial yards, and landscaping. Chemicals, oils, dirt, organic and inorganic debris, and even dead insects and animals sweep into your house. These fluids are rightly considered contaminated and require containment to keep your and your family safe.

How Are Flood Waters and Debris Contained?

Depending on the quantity of solid refuse, the first task might be to dig out the mud in the flood damage, clearing your Raleigh house in anticipation of pumping and extracting with equipment designed for fluids. When our technicians finish the digging, they bag the debris for hazardous waste disposal. Then the service vehicles open up, rolling off:

  • Submersible pumps for water deeper than two inches
  • Truck-mounted extractors for water remaining after the pumping
  • Portable extractors for fluids in confined areas

The pump usually off-loads floodwater into a treated sewer line. Fluids extracted flow into a tank, which can hold 100 or more gallons for the truck-mount extractor. We are up to date on the local requirements for flood water disposal and take care of necessary paperwork and other provisions.

Are There Special Cleaning Procedures Needed After Flood Damage?

We consider containing the workspace with 1.6 polyethylene and installing an air scrubber to manage airborne contaminants' drift. Before we attempt structural drying, we use EPA-registered cleaning and disinfection products to ensure no harmful waste remains on surfaces. Then we set drying goals and use air movers and dehumidifiers to facilitate bringing moisture levels in your home's structure to normal levels.

When flood damage overwhelms, SERVPRO of North Raleigh & Wake Forest is ready with the workforce and equipment to remove the water and debris safely. Schedule an assessment by contacting us at (919) 790-1222 as quickly as possible after the waters begin to rise.

Learn more about Raleigh.

How Severe is Odor Damage After a Fire in My Raleigh Home?

7/23/2020 (Permalink)

charred and smoke damaged upper cabinets The charring on this cabinet indicates the home will have smoke odors throughout. We are equipped and trained to restore your home.

Smoke and fire odors can spread quickly through a residence, requiring cutting-edge tools and potent products to resolve.  

One of the fastest-changing conditions after a fire in your Raleigh home is the odors created by combusting materials. Regardless of the fire's size, these scents generated through the burning of construction materials and contents can become an overwhelming presence. Our SERVPRO professionals can address these concerns as soon as we arrive, though official deodorization does not occur until one of the final restoration stages.

When it comes to fire and odor restoration for Raleigh homes or businesses, many look at our technicians' experience and fast response. We have a growing supply of recovery tools specifically to address lingering odors circulating in the environment, and those trapped in porous materials. Much of choosing which deodorization process is most effective begins with a thorough inspection to identify factors specific to the odor damage you are currently facing. 

What Factors Determine Odor Damages?  

Many elements and factors that can determine the best approach for removing lingering odors from open-air environments and those that become trapped in materials like drywall. Knowing how these various factors can impact the best plan for removing the scent can showcase how many possible methods exist to eliminate this condition in your house after a fire. The severity of the present odor damage falls into three possible categories: 

  • Type of Fire - What is meant by the term type of fire is often the disaster's heat and spread. Wet smoke fires smolder and move slowly throughout the property, while high-heat, dry smoke incidents move fast, and are much more destructive to structural elements. Each of these produces a different type of odor damage, with wet smoke being among the worst. 
  • Material Affected - What materials burn or char throughout the property can also impact the lingering odors present in the building, which can get determined by tracking the migration of fire loss effects throughout the structure. 
  • Time of Exposure - The length of time odors and other damaging conditions exist in the property can amplify their spread and severity. The more prolonged exposure is, the worse these conditions often become. 

How Do Embedded Odors Get Removed?  

Odors are not always easy to get to and remove. There are many situations where porous materials can absorb smoke odors and trap them within Raleigh homes. When the structure cools back down, these odor molecules cannot escape. The solution involves sophisticated deodorization tools that can Impact trapped odor molecules within these structural elements and contents. This method often falls to portable machines like our thermal foggers, because they can produce a gaseous compound that can penetrate services to reach trapped odor molecules and eliminate them. Some of the most sensitive materials to absorb these odors include: 

  • Drywall
  • Wood
  • Fabrics
  • Textiles
  • Carpet 

What Are the Tools Used for Odor Removal?  

Surprisingly many different tools can get used for odor removal in your home. The choice of these tools varies based on the severity of the damage and its location throughout the property. Making the correct decision for your home can be the difference between efficient restoration and much more prolonged and costlier approaches. In many of the fire recovery situations that our SERVPRO team addresses, multiple tools might be necessary to achieve the fastest results. Some of the most common deodorizing tools that we utilize include: 

  • ULV and Thermal Foggers – Foggers produce a gaseous output of deodorizing compounds that can neutralize smoke and other harsh odors on contact. Because it is among the fastest options to move from place to place, it can be a useful tool for considerable damage areas when occupants are still present. 
  • Hydroxyl Machine – One of the advantages of the hydroxyl machine is its ability to address widespread deodorization needs and clean the environment with onboard HEPA filtration. 
  • Ozone Generator – As prevalent and beneficial as ozone machines can be for deodorization in an entire property, they cannot get used when occupants or living creatures are present. obstacles after a fire loss in your home or business, few can be as widespread and potentially challenging as smoke and burning odors. Our SERVPRO of North Raleigh & Wake Forest team can assist with a fast response featuring our industry-leading equipment. Contact us anytime at (919) 790-1222.

How Can Being Prepared Save Your Raleigh Business After Water Damage?

7/15/2020 (Permalink)

water damaged property Don’t let water damage take you by surprise – start preparing today.

SERVPRO Helps Raleigh Businesses Prepare For Water Damage

Business owners in Raleigh are keen to keep their companies thriving and profitable, no matter what is happening in the world.

Did you know that up to 50% of businesses don’t reopen after suffering a disaster such as water damage? Raleigh business owners need not panic, though – help is at hand. Being prepared for an emergency makes it much more likely that your business will recover.

How Does Being Ready Help Your Business Survive?

In the event of water damage in Raleigh, time is of the essence. When you are responding to a water problem, every second counts, the faster you can start the mitigation and restoration process, the quicker you can get your business up and running again. SERVPRO recommends that your preparedness plan should include:

    •    Emergency contact details for all staff
    •    A clear plan of action in the event of water damage
    •    A list of valve shut-offs, high-risk areas, and assembly points
    •    A list of who to call in a disaster situation
    •    A note of the chain of command

What’s The Best Way To Start Preparations?

The best way to start your disaster preparations is the SERVPRO Emergency Ready Plan (ERP). An Emergency Ready Plan gives you a master document of steps to take, and necessary facility and contact details. It’s on hand as soon as water damage occurs, which means you don’t lose a second of valuable time. The process is so easy:

    •    Plan a no-cost facility walkthrough to gather information for the ERP
    •    Download the Ready Plan app
    •    Create your free profile
    •    Walkthrough your business and fill out all the information the app requires
    •    Take pictures to supplement the information you capture

When you have all the information, you simply log in to the ERP program on a computer or laptop to create your business profile. In the event of water damage, log in to your profile to get all the information you need to start the damage mitigation process. You can also call us direct for further assistance.

Don’t let water damage take you by surprise – start preparing today. For help or advice, call SERVPRO of North Raleigh & Wake Forest at (919) 790-1222.

How Can I Bring My House Back to Normal After Flooding?

6/24/2020 (Permalink)

Flooded homes Flooding quickly causes flood damage. Contact SERVPRO for water removal and remediation services.

Calling SERVPRO to Your Raleigh Home Provides You with Prompt, Reputable Flood Damage Clean Up

Whenever the Raleigh area gets hit with a significant storm with wind and rain, you could see a bit of flooding enter your home. It is vital that you address it as soon as possible to save your interior from prolonged exposure that brings about secondary damage. SERVPRO wants you to know that we are Faster to Any Size Disaster, available 24/7, and come with the manpower and equipment to get the job done right the first time.

How Does Restoration Begin?

Once you contact our team, we send out a crew that will assess the extent of your flood damage in Raleigh. If the storm damaged your roof, we would tarp it off to help eliminate further damage during the inspection phase. We also have board-up services that will help ensure your property remains protected from additional exposure from the elements or from animals or people from getting inside.

When you call us for flood restoration services, you get:

  •   Skilled technicians certified via the Institute of Inspection, Cleaning and Restoration Certification (IICRC)
  •   Professional-grade equipment for water extraction, including submersible pumps, truck-mounted extractors, light wands, and more
  •   Industrial-strength drying equipment, such as powerful fans, air movers, and dehumidifiers

The longer that you let floodwater fester inside your home, the higher the risk of the onset of harmful bacteria and mold growth. Our crew ensures all saturated and unsalvageable materials get removed with controlled demolition. Everything is then replaced with brand-new materials before getting a thorough cleaning with EPA-registered cleaning agents and deodorants. Your interior is left in preloss condition to make it “Like it never even happened.”

For help with flood damage from a recent storm, give us a call at SERVPRO of North Raleigh & Wake Forest at (919) 790-1222. We have a crew standing by for emergency service 24/7!

Learn more about Raleigh.