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Fire & Water - Cleanup & Restoration

Archived Blog Posts

We Are Your Best Option When Your Raleigh Home Suffers Flood Damage

3/3/2019 (Permalink)

Storm Damage We Are Your Best Option When Your Raleigh Home Suffers Flood Damage SERVPRO of North Raleigh & Wake Forest is a full-service flood damage restoration company.

How SERVPRO Safeguards Your Packed-Out Possessions After Raleigh Flood Damage

Whatever the reason -- natural disaster, mistake, or malfunction -- when large quantities of water pour into your Raleigh home you need a plan that allows for robust structural water removal and drying strategies while also protecting your household goods and possessions. Our professional disaster recovery team members master training in a wide range of strategies ensuring both the physical structure and your mementos, documents, clothing, furniture, and other personal effects receive the attention they need.

It might feel unnerving to watch the majority of your possessions leave the premises after a flood damages your Raleigh home. Your sense of loss increases as the boxes move out of sight, but the pack-out makes a lot of sense on several levels. We don't make such a recommendation lightly but hope to achieve a balance between rapid water removal and drying within your house and the specialized cleaning and drying of furnishings off-site.

SERVPRO offers the security of our Contents Claim Inventory Service (CCIS) during a pack-out. CCIS creates a detailed and accurate list of the belongings we remove. A room-by-room inventory is developed using digital photos, and often barcoding. If needed, you can access items during the restoration process. We keep your insurance company in the loop, providing documentation of the various methods used to dry out items and the results of our efforts.

With most of your stored possessions safely packed out SERVPRO water removal technicians can focus on removing water via pumps and extractors. Items in place during flood water removal would need to be continuously repositioned and risk dye or rusting transfer to carpeting or other flooring. The moisture trapped in possessions also extends the amount of time needed to complete structural drying.

SERVPRO production facility technicians use appropriate techniques to remove moisture from the broad array of materials represented in your pack-out articles. Vacuum freeze or thermal drying concentrated drying chambers, and industrial dryers, among other approaches, return items to function and appearance. Electronics are saved from ruin, safe to use after restoration and final inspection by qualified electronics technicians.

SERVPRO of North Raleigh & Wake Forest is a full-service flood damage restoration company. Take advantage of our training and advanced technology by calling (919) 790-1222 for an assessment.

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SERVPRO States Mold Remediation in a Wake Forest Property Is Often Needed After a Flooding

2/13/2019 (Permalink)

Mold Remediation SERVPRO States Mold Remediation in a Wake Forest Property Is Often Needed After a Flooding Drying Attics and Ducts in Wake Forest Homes Helps Prevent Mold Growth--Says SERVPRO

Lingering Flood Damage Can Cause Mold in Wake Forest Homes

Natural disasters like hurricanes and flooding have taken their toll on homes throughout the past several years, and many homeowners have experienced the benefits of professional restoration firsthand. For those that did not seek out professional restoration from the onset of flooding and storm damages to their homes, contaminated water saturated through construction materials and structural elements to provide a damp environment hospitable to mold colonization.

Flooding can be an easy path for mold damage in your Wake Forest home, as it has become widely accepted that the intruding water could have become contaminated by multiple hazardous substances reaching your property. With microorganisms and bacteria in the floodwater, the saturation through structural elements provides an inviting scenario for mold spores. These microscopic spores land on saturated materials, seat into them, and begin to grow and spread throughout the home.

Proper flood restoration from our SERVPRO professionals cannot guarantee that mold colonization does not occur alongside flood damages, because tear out and drying of the property can often take several days or more to complete. If mold colonization does occur while our professionals work on your home, we can set up the necessary containment and address the potential threat immediately to prevent extensive damage and possible health effects.

For those choosing to care for water damage in their homes on their own, the possibility of mold growth is greater still, as homeowners lack the advanced equipment required to reach all of the moisture pockets that flooding can leave behind. Our SERVPRO team can utilize our high-powered drying equipment like air movers and dehumidifiers to begin drying out structural elements to get saved, as well as an antimicrobial spray that can get applied to unaffected materials and areas to make them uninhabitable to mold spores.

While our region has seen its fair share of flooding and other natural disasters, preventing mold growth and its array of damages can be as simple as choosing our SERVPRO of North Raleigh & Wake Forest team. We can arrive quickly with the tools and expertise to help. Give us a call at (919) 790-1222.

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Raleigh Property Owners Benefit from SERVPRO's Advanced Techniques for Water Mitigation

2/10/2019 (Permalink)

Why SERVPRO Raleigh Property Owners Benefit from SERVPRO's Advanced Techniques for Water Mitigation Water Loss in Your Raleigh Home? Why Not call SERVPRO for Professional Cleanup and Drying?

Why SERVPRO Combines Advanced Skills and Equipment during Water Cleanup in Raleigh

Water loss can happen at any time since water plays a significant role in day-to-day life. The steps you take after noticing the loss play a significant role in determining the outcome of the incident. Among the steps that should be prioritized is cleanup. Cleaning up the affected area helps remove standing water and any soiling or debris from the incident. We are IICRC certified, so we offer highly skilled teams and use state-of-the-art equipment to restore your Raleigh home.

An exercise of water cleanup in Raleigh should address both current and future problems. In most cases, the current problem is making the affected areas habitable again. Extracting any standing water and drying contents should help make the area habitable. Our SERVPRO technicians use advanced equipment such as dry-wet vacs and truck-mounted water extractors to remove water fast from all affected areas. The water extractors have pumping and vacuum capabilities, which allows collection of standing water and extraction from soggy materials such as carpets.

Extraction removes most of the water. However, a significant percentage remains as moisture, which is more stubborn to deal with especially when involving materials like wood. This moisture is also likely to cause long-term problems if not adequately addressed. Our SERVPRO technicians tap into their Applied Structural Drying skills to overcome challenges in the drying phase. In addition to using advanced drying equipment such as air movers and dehumidifiers, we also use unique approaches. For example, when drying hardwood floors, we can seal the damp area with a plastic sheet to control the drying process further preventing issues like the splitting of floorboards.

Water loss incidents can also cause bad odors because of microbial growth or from wastes pushed into concealed spaces. Our SERVPRO technicians rely on their training to identify problem areas where mold can grow, or wastes pushed and remain hidden for long. We clean and deodorize such areas eliminating any odors.

In case of a water loss incident, call SERVPRO of North Raleigh & Wake Forest at (919) 790-1222. We're Faster To Any Size Disaster.

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Call Our Trusted Professionals When You Have A Fire In Raleigh

2/8/2019 (Permalink)

Why SERVPRO Call Our Trusted Professionals When You Have A Fire In Raleigh A simple outlet can cause a fire in your home leaving you with an enormous amount of damage, our experts are ready to handle your restoration.

Why is SERVPRO your Best Resource when there is Fire Damage to your Home in Raleigh?

The smallest of sparks can be the culprit behind fire damage to your home. It only takes an electrical failure to ignite the fire that leaves you facing a home smelling of and covered in soot. Overwhelming as it may seem, there are professionals specially trained to work with you to bring your home back to mint condition. Your most important task is to make the initial call.

When your Raleigh home faces fire damage, SERVPRO is at your service to help navigate the complexity salvaging the building and your belongings, all while taking appropriate steps to coordinate with contractors and claim adjustors who may require information regarding the extent of the damage to your home. Our team works around the clock to answer your emergency call and take quick action towards restoring your home.

The remnants of fire damage, including smoke, soot, and subsequent water damage, need to be viewed with safety as a top priority. The use of protective personal equipment is standard practice for our SERVPRO team, as is a close inspection of any openings or weakened structures the fire may have left in its wake. We can provide this level of knowledge not only because of our field expertise but also because of the formal training we offer each of our technicians. This continuous education approach prepares us with the latest practices and innovation to deal with the aftermath of a fire.

Aside from the initial steps of removing any debris and extracting remaining water residue, we focus on leaving your home deodorized and disinfected. In doing so, our SERVPRO team may apply techniques such as dry fogging, where deodorants are released into the affected areas with the goal of neutralizing remaining odors. This method, complemented by air scrubbers and direct spraying efforts, contribute to removing telltale signs of the fire.

Attempting to remove fire damage without the help of a professional team could leave potential hazards unattended, so we urge you to seek our help when the situation occurs. At SERVPRO of North Raleigh & Wake Forest, we are a phone call away. Just call (919) 790-1222, so we can put our services to work for you.

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Why Safety is Important When Removing Mold From Your Wake Forest Home

1/21/2019 (Permalink)

Mold Remediation Why Safety is Important When Removing Mold From Your Wake Forest Home Safety is important when removing mold.

Safety Tips for Mold Damage Restoration in Wake Forest

Mold damage may lead to health effects, and at SERVPRO, we advise you to act as quickly as you can when you face such a situation. We take precautionary measures during the restoration process to ensure no one is affected when we are working at the site. For each restoration task conducted by our experts, there is a well-laid safety plan formed to the extent of the contamination. When the restoration work starts, we determine the extent of the mold damage on your Wake Forest property.  

Before we get down to work on any mold damage incident in Wake Forest, we must assess the site to determine how bad the situation is. Through the findings of our SERVPRO experts, we can now determine the restoration process to adopt and the safety measures to put in place. Moreover, the findings enable us to come up with appropriate restoration procedures.  

Once recognizing the presence of mold, our SERVPRO experts start the restoration process. During this process, we wear appropriate protective gear. Respirators, gloves, safety boots and goggles are part of the protective gear that we use. The degree of contamination determines the type of the respirators that we use.

Gloves prevent out technicians from physically contacting the mold. We prefer chemical resistant gloves since some of the deodorants may have corrosive effects. Eye protection is also vital to ensure that the chemical elements used do not come to contact with the eye. Apart from safeguarding the health of our experts, the property owners are also advised accordingly to guarantee their safety throughout the mold damage restoration process.  

SERVPRO of North Raleigh and Wake Forest offers industry proven mold remediation services to both commercial and residential properties. To enjoy the best restoration services, call us at (919) 790-1222 and get value for your money.   

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When Your Possessions Are Damaged After A Flood In Your Raleigh Home You Need The Help Of Our Team

1/3/2019 (Permalink)

Storm Damage When Your Possessions Are Damaged After A Flood In Your Raleigh Home You Need The Help Of Our Team Flash floods can cause billions of dollars worth of damage to properties across America every year.

Returning Your Possessions To Pre-Loss Conditions After Flood Damage In Raleigh

Flash floods can cause billions of dollars worth of damage to properties across America every year. Heavy rainfall can be a contributing factor causing city sewer systems to back up and overflow. Nearby road floods can flow downstream into the lower levels of your property and cause extensive damage to your possessions or structure. Due to the harmful nature of floodwater, you need professional help to get your home back to preloss conditions.

Typically the impact of flood damage in Raleigh homes depends on the type of water. SERVPRO groups flood water into three distinct categories. The first is white water which may contain odors and microbial fungi but poses no significant risk to your health. The second is grey water which may have herbicides or pesticides present. The third and most dangerous type is black water which presents a biohazard risk by containing raw sewage or other pathogens.

A black water flooding issue requires expert help. It may seem prudent to remove your furniture from the affected area but doing so can be reckless. SERVPRO has external facilities where we can store your possessions and prepare them for deep cleaning. You need to contact us on our 24-hour emergency line to arrange a service to your home. We can arrange a service within one hour of notification of loss and arrive onsite within four hours.

The pathogens present in black water mean we may have to remove areas of drywall as well as the proper disposal of saturated subfloor mats or sheetrock inside wall cavities. Possessions though can benefit from thorough cleaning using industrial Esporta washing machines. Valuables can be sent to our specialists for ultrasonic remediation. SERVPRO work to a restore over replace mentality which means we use all equipment at our disposal to help return your items to preloss conditions.

Salvaging possessions is part of our remit in restoration. Contact SERVPRO of North Raleigh & Wake Forest at (919) 790-1222 today.

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How Professionals Remediate Mold in Your Wake Forest Home

12/18/2018 (Permalink)

Mold Remediation How Professionals Remediate Mold in Your Wake Forest Home Is mold growing in your home? Call SERVPRO for professional remediation.

Protect Your Wake Forest Home with Professional Mold Remediation

There is a growing belief among Wake Forest homeowners that mold growth is something that is not challenging to overcome. Solutions like bleach combined with some elbow grease can remove the presence from your home instead of costlier ventures like professional mold remediation. While it is indeed possible for a homeowner to identify the presence of mold in their home through sensory signals like a harsh musty odor or physically seeing a colony, removing this organism is not as simple as you might have thought.

While there are still many who think that mold damage in their Wake Forest homes is simple to overcome, the trouble lies mainly in the spread and depth of the colony. Often what can appear like a small cluster often has penetrated and spread much farther just below the surface of the affected material. While you can remove the top layer of the mold with scrubbing, the majority of this colony and its hazardous effects for your home and its occupants remain intact.

Moreover, many homeowners do not get prepared for the health effects that exposure to mold colonies can produce. Especially with something as involved as removing the organism, the spread of active mold spores and volatile organic compounds can affect people in sometimes severe ways. Our SERVPRO technicians get trained extensively on the use of personal protective equipment and safe removal practices to prevent the spread of these volatile compounds and to keep our staff and others in the house safe.

Professional remediation like our SERVPRO team provides does not get satisfied until the property has gotten thoroughly inspected for total mold growth removal. This process extends to our reduction or removal of moisture throughout the affected areas, and even helping to provide lasting solutions to regulate this dampness moving forward to prevent recurrences.

Mold growth in your home is something that you need to address as quickly as possible. Without the training and expertise on removal and restoration, you leave your home open to further damages. Give our SERVPRO of North Raleigh / Wake Forest rapid response team a call today at (919) 790-1222.

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What Few People Know About How Fire Damage Can Continue to Affect Your New Hope Home's Contents and Structure

12/15/2018 (Permalink)

Fire Damage What Few People Know About How Fire Damage Can Continue to Affect Your New Hope Home's Contents and Structure Fire damage affecting your home needs quick remediation or secondary damages will result. Call SERVPRO because we are available 24/7.

How Fire Damage Restoration in Your New Hope Home Prevents Further Damage 

Fire damage does not end the moment the firefighters leave your home or once the fire has been successfully put off. More damage may result from the water that was used to extinguish the fire; therefore, our restoration team employs specialized techniques to attend to the various challenges that arise. Though the restoration procedures may sound the same, your New Hope property requires unique solutions after such experiences.
 
The fire damage restoration process in your New Hope property begins the moment you call our SERVPRO team. We understand that such situations require an immediate response, and our representatives usually ask questions regarding the event. By responding to our questions, we are in a position to immediately respond with appropriate resources and equipment. To determine the extent of the damage caused by the soot, smoke, and fire, we perform a careful inspection of the building. The examination helps us to formulate a relevant plan of action.

Some fire incidents may compromise the roofs, walls, and windows of your property. By offering immediate roof-tarp and board-up solutions, we can attend to such concerns. Such services ensure the security of the building is maintained and help in minimizing further damage. If water is present, we employ appropriate water removal techniques. For instance, we can use pumps to physically extract the water, as well as using air movers and dehumidifiers to dry wet areas.
 
When soot particles are mixed with water and penetrate hard to reach areas, rotting may take place, and the odor challenge may result. Our SERVPRO technicians are trained to locate and eliminate the unpleasant odors through a process known as deodorization. We can use thermal foggers to dispense deodorants into target locations and neutralize the odor causing particles. Where possible, we physically remove any decomposed particles to control the odor problem.
 
SERVPRO of North Raleigh & Wake Forest is a trusted industry leader in residential and commercial fire damage cleaning and restoration. Call (919) 790-1222 today to have your questions answered, and your property returned to its preloss state.
 
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How Water Damage Can Create a Mold Issue in Your Raleigh Home

12/7/2018 (Permalink)

Why SERVPRO How Water Damage Can Create a Mold Issue in Your Raleigh Home Water damage inside the drywall can cause mold. Call SERVPRO at the first sign of water damage.

Raleigh's Water Damage Experts Discuss How Inject-Dry Systems Are Used

The goal during any water damage situation is to remove moisture as quickly as possible and preferably within 48 hours so that fungi cannot form. When your home in Raleigh gets negatively affected by moisture, professional companies like SERVPRO can help reduce the severity of the issues created. In most cases, we speed up the natural evaporation and drying process by utilizing air movers and dehumidifiers. The air movers create air flow so that water keeps evaporating from wet surfaces while dehumidifiers remove moisture from the air and provide the fans with hot, dry air. However, when certain building materials receive water damage, other measures must be taken to drop moisture levels and prevent mold growth quickly.  

When water leaks into your home, it usually accumulates on the floor first. Then, it soaks into your drywall and starts to wick its way up your walls, possibly causing extensive water damage to your Raleigh residence. If wall cavities get wet, fungi can form on the paper backing of the drywall and the wooden studs to which the drywall is attached. In some scenarios, our SERVPRO technicians cut the drywall a foot or two up from the floor so that air can get pushed into the wall cavity. In other situations, we use advanced technology to dry out the drywall and the wood trapped behind it without tearing up your walls.  

When your walls get wet, we often use injectidry systems to get air behind the drywall material by drilling holes into your drywall. We then connect the tubes coming from the injectidry unit to the holes in the walls so that the machine pushes air into the wall cavity, thus speeding up the drying process. The use of injection drying can save you and your insurance company the cost of replacing a large amount of drywall.  

Our highly trained team always strives hard to provide fast 24/7 service if you ever suffer a property disaster. If you ever notice that your drywall got wet after a water leak, call SERVPRO of North Raleigh & Wake Forest at (919) 790-1222 right away.

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What Few People Know About Flood Damage Remediation in Raleigh

11/25/2018 (Permalink)

Why SERVPRO What Few People Know About Flood Damage Remediation in Raleigh Flooding affects your home when you least expect it. Contact Team SERVPRO for water removal and remediation efforts.

How We Can Help with Flood Recovery in Raleigh Home

When the waters begin to rise around Raleigh, our restoration franchise remains on alert to help those with the trauma that can result. We strive to provide the fastest possible service in the face of emergencies, and that begins with our customers. Whenever flooding occurs within your property, calling our experienced team of professionals to help can get our emergency response team in route with the tools and expertise to help preserve your home and its contents.

Overcoming flood damages within your Raleigh home begins with protecting the things that matter most. While it can be unsafe for homeowners to remain on the property once flooding has affected the house, our SERVPRO professionals can help to assess the full scope of the damage that the property has sustained and determine what items require removal to protect from further degradation.

Our fast response times and availability 24-hours a day is a direct response to the short timeline that homeowners have when dealing with formidable disasters to their residence. Within moments of exposure, construction materials can soak up pooling water and allow saturation of the material to the point of degradation in as little as a day or two. Getting the right mitigation solution started immediately is critical to preserving these structural elements to prevent unnecessary demolition and reconstruction later on.

The franchise prides itself on our top-tier equipment made available to our water restoration technicians. With extraction tools like our truck-mounted pumps in the SERVPRO Green Fleet that can pull water out of affected areas at a force of 300 psi to our drying equipment like air movers and dehumidifiers, our team gets uniquely prepared to quickly gain control of damages in a flooded home.

Flooding can be a challenging event for your home, and without the right resources and response to the situation, can get out of control quickly. Trust our SERVPRO of North Raleigh / Wake Forest water restoration technicians to help you clean up the mess and restore your property entirely. You can reach us anytime by calling (919) 790-1222.

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How Professionals Remove Water From Your Raleigh Home

11/14/2018 (Permalink)

Water Damage How Professionals Remove Water From Your Raleigh Home Water can damage everything it touches, from the structure to furniture. Removing water quickly is important to restoring your home.

Choosing an Appropriate Drying System during Water Damage Restoration in Raleigh

There are several ways in which water damage incidents affect your property. For instance, if your wooden furniture stays in the water for an extended period, then it may swell, crack, or even break. Quick response is the best way of dealing with such incidents when they take place in your Raleigh home. We have to physically extract the water from your property by using pumps and portable/truck-mounted extractors. 

After using physical means to extract water from your water damaged Raleigh property, our SERVPRO technicians select an appropriate drying system. As water evaporates from wet surfaces, it gets added to the surrounding air as moisture. When the temperature of the room lowers with time, the moisture in the air can condense and cause secondary damage. The drying system that we choose must address this concern and remove the moisture as soon as it accumulates in the air. 

When it is necessary to exchange the moist air in the room with the outside air, which is usually drier, our SERVPRO technicians use an open system. During this technique, we may ventilate the building using air movers or fans, or even open the windows. We use this process when the air outside the structure has more than 20 gpp relative to the air within the building. Since the weather can change at any given time, it means the open system is efficient under certain conditions. 

Sometimes it is necessary to close off the site from the unaffected areas of the structure and the outside air. Under such circumstances, we use a closed system. We use dehumidifiers and air movers when controlling the indoor environments to yield the needed results. Irrespective of the drying system our SERVPRO technicians settle on, we work towards achieving a balanced drying system. Under such a scenario, we remove as much water vapor from the surrounding air as the fans or air movers put in. 

SERVPRO of North Raleigh & Wake Forest can restore and clean your residential or commercial property after it experiences water, fire, storm, or mold damage. You can learn everything about our 24-hour emergency services by calling (919) 790-1222.  

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We Have 6 Methods To Clean And Restore Your Fire Damaged Personal Property In Brookhaven

11/5/2018 (Permalink)

Fire Damage We Have 6 Methods To Clean And Restore Your Fire Damaged Personal Property In Brookhaven At SERVPRO, we use every method and tool in our inventory to restore everything possible after a fire.

Cleaning Personal Property After Fire Damage In Brookhaven

When possible, restoring a Brookhaven resident’s property after a fire is not just cost-efficient. It also helps lessen the personal loss to a family still dealing with watching that fire race through their home.

SERVPRO can restore most fire damage to the personal property of Brookhaven homeowners if flames did not heavily scorch it. Our teams use six methods to clean and restore personal property based on the type and level of damage, and the material that makes up the damaged item.

Dry Wiping
This is the first step our technicians take with almost every item. They use dusting cloths and sponges for dry surfaces with non-greasy, light-to-medium soot residues, usually a powder. If the layer of soil is very thick, they may use a commercial grade vacuum to remove it from the surface. Dry wiping is useful for other types of damage before our teams begin using other methods.

Wet Wiping
Technicians use this cleaning method for moderate-to-heavy soot and smoke residues. They use the same cloths and sponges, but also water or a mild cleaning solution. It is also our preferred choice for the property we cannot saturate with water or cleaners. In some cases, they use brushes for the better effect to remove much of the residues.

Spray and Wipe
SERVPRO technicians use a spray bottle filled with water or a cleaner for more control over how much they use for cleaning an item. It is our first choice with curtains and drapes when there is a risk of the color fading, or running down the surface and onto carpets or floors.

Foam Cleaning
This is similar to spray and wipe, but our teams use a pump-up bottle to force air into the liquid and apply foam. The method uses much less moisture while still applying a large amount of cleaning agent. It is our choice for cleaning upholstered furniture since too much liquid can cause the fabric to shrink and pull away from the frame.

Abrasive Cleaning
When the soot covers rough surfaces, like rock and marble, our technicians use a thicker cleaning agent and a variety of brushes to remove residues. For metal surfaces, they may have to use steel wool rather than a brush.

Immersion Cleaning
This is our choice for items with very thick residues and when other methods do not work. We immerse them in a tank containing water or cleaning agent and then use sound waves to agitate the entire surface area with thousands of cleaning bubbles. It is exceptionally effective, even on items which absorbed a large number of residues over time.

Cleaning and restoring personal property is not a quick process. At SERVPRO of North Raleigh & Wake Forest, we use every method and tool in our inventory to restore everything possible after a fire. Call us at (919) 790-1222 today to schedule a visit.

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Keeping Shoppers Shopping After a Hurricane in Your Raleigh Convenience Stores

10/22/2018 (Permalink)

Commercial Keeping Shoppers Shopping After a Hurricane in Your Raleigh Convenience Stores Storm water can not only causes physical damage to your business, but also causes lost business while you restore your shop.

How SERVPRO Keeps Convenience Stores in Raleigh Open after Hurricane Water Removal

Some of the hardest-hit businesses in the Southeast after a hurricane are small stores and service industries. With extended periods of closed doors, expenses incurred when replacing lost merchandise, and mounting water removal costs, Raleigh convenience stores often have a hard time surviving after taking massive damage from a hurricane. SERVPRO can help to make sure that your store stays open for business through the hard times ahead by maximizing the quality and efficiency of our services and taking precautions against future threats.

Rapid Response and Cleanup Times

One of the most easily avoided killers of convenience stores in Raleigh is slow water removal after a hurricane. Store owners often fail to get professional water removal services on-site in time to prevent additional damage from happening to the building, causing dangerous and expensive situations to arise on the premises. Over decades of refining our technique, SERVPRO has developed a reputation for providing some of the fastest response times and removal processes in the industry.

Preventative Action

While conducting water removal and restoration work, our technicians can also provide additional help to eliminate other potential sources of damage in your business. Anti-fungal treatments can help to safeguard against mold infestations, and we can conduct a comprehensive review of your water lines and systems to ensure that they remain safe and reliable for years to come.

Paperwork and Insurance Help

Our services extend beyond physical damage assessments and restorations. Our trained representatives can help with other critical tasks after a disaster, such as taking inventory of lost merchandise and communicating with insurance providers. Many local insurers prefer their clients to work with SERVPRO because of our communicative and experienced team and may have even recommended us to you. Call us if you are unsure about what steps to take after incurring water damage.

SERVPRO of North Raleigh & Wake Forest has helped local businesses to survive through years of hurricanes and water damages and carries the equipment and experience necessary to get doors open quickly and with minimal hassle. Contact us at (919) 790-1222.

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The Ultimate Guide to Fire Damage Remediation in Your Brookhaven Home

10/21/2018 (Permalink)

Fire Damage The Ultimate Guide to Fire Damage Remediation in Your Brookhaven Home If your property has suffered from a fire, cleaning and remediation is key. Contact SERVPRO right away.

Cleaning Your Brookhaven Property after a Fire Damage Experience Counts

Several problems that negatively affect our properties result when we experience fire damage incidents. Since most of the homeowners are not experts or do not have specialized restoration equipment to restore their property, it is necessary to work with professionals to reduce further damage and get your home or business back to its feet. Some of the areas that the fire ruins and renders them not fit for work includes countertops, cabinets, and walls. We are going to look at some of the processes that experienced restoration professional in Brookhaven use when attending to your property.
 
Our SERVPRO technicians can clean your cabinets, lighting fixtures, insulation and attics in your home during fire damage restoration in Brookhaven. Cabinets can be unfinished or finished, and that helps us to come up with an appropriate cleaning method. It means we have to start with an inspection, which helps us determine whether there was any preexisting damage and document everything before the cleaning process starts. The interior of most cabinets is typically unfinished wood, so, we use a dry cleaning sponge to remove the smoke residues. Some cases may force us to use sanding to remove the stubborn smoke particles.
 
We have to clean the lighting fixtures when we are cleaning the ceiling area. Our SERVPRO team turns off electrical power before cleaning these appliances. If we are not sure whether the cleaning solutions can affect the fixture's finish, we can start by pretesting. We understand that soot settles behind the light fixtures because of the lower temperatures of such areas. We use hand washing when the residues at the site are light to moderate; otherwise, we may decide to use the low-pressure steam cleaning technique. If we had to disassemble the chandelier when cleaning, we have to reassemble it back at the end of the cleaning process.
 
Generally, it costs less to restore your contents when compared to what you have to spend when refinishing or replacing. Since we have to dispose of the waste at the end of the cleaning process, we have to abide by the state and local regulations.

The goal of SERVPRO of North Raleigh & Wake Forest is to make your commercial or residential property “Like it never even happened” after the disaster. Call us at (919) 790-1222 and work with a trusted leader in the cleaning and restoration industry.

Upstairs Bathroom Leaks Result in Downstairs Damage in Your Home in Raleigh

10/3/2018 (Permalink)

Water Damage Upstairs Bathroom Leaks Result in Downstairs Damage in Your Home in Raleigh A leak in the upstairs shower caused a water stain on the downstairs ceiling.

Leaky Drains in Upper Stories can Create Water Damage in Ceilings in Raleigh

Even smaller-sized homes in Raleigh have a multitude of places where things can go wrong. Small cracks in materials, corrosion, normal wear and tear, and accidents can all create damaged and broken things that let additional damage happen to the same elements as well as other locations.

Downstairs water damage in your Raleigh home can occur when any leaks in drains or water lines create water damage below the floor and affect ceilings downstairs. SERVPRO can handle this predicament by repairing small plumbing issues and getting the area dried out. Once we have accomplished this, we check for water damage that affected the strength of the floor's framework. You may have noticed soft spots in your floor. These often appear before larger deficits. Rebuilding these must occur before we can continue with the restoration of visible parts of floors, ceilings, and any affected walls.  

Having a stable, sturdy framework in place and repaired plumbing that no longer leaks means we can begin working on re-establishing a normalized moisture content. We cut away and remove those materials that sustained water damage and get these ruined boards, sections of flooring, and rusted nails out of your home. Drying out damp materials keeps them from becoming damaged and keeps restoration expenses low.  

Soft spots in floors are not the only sign of water damage. Ceilings can also start showing discoloration and staining where water bleeds through to the paint. Staining does not always indicate water damage severe enough to necessitate the removal and replacement of the ceiling. Desiccation can often save your ceiling if caught in time and mitigation work begins soon after. SERVPRO technicians can then repaint the surfaces, restoring the room “Like it never even happened.”  

Just as floors can become soggy in the room where leaks exist, the ceiling below can also retain water. This extra weight can cause the ceiling to become misshapen, bowing downward from the load. Our technicians can drill a series of weep holes from which the water can drain away. Afterward, we patch these holes, and we reattach the drywall to the ceiling's framework. We complete the restoration with a fresh coat of paint in your choice of color.  

SERVPRO of North Raleigh & Wake Forest can get your home back to normal again after water damage sneaks up on you. Serving New Light, Rolesville, and Leesville, our IICRC-certified technicians help residents protect their property by performing the latest mitigation and restoration techniques. Call us at (919) 790-1222 to reach our 24-hour service line.

Raleigh is known as the ‘City of Oaks.’  Learn more interesting facts about Raleigh by clicking here.

How SERVPRO Can Help When it Comes to Flood Damage in Your Raleigh Store

9/21/2018 (Permalink)

Commercial How SERVPRO Can Help When it Comes to Flood Damage in Your Raleigh Store If your retail location ever suffers from flooding, contact the team at SERVPRO to mitigate the damage.

When Flooding Affects Your Raleigh Retail Store

The responsibilities of managing your Raleigh retail store unfortunately also come with maintenance and restoration duties when disaster strikes. When coastal storms hit land with enough force, this severe system can spell significant trouble for those in its path. Hurricanes, for example, can unleash several feet worth of rainfall over a brief period, even well inland. You need to have a plan of action which preserves your investment and your building, helping you to move forward in the aftermath of severe weather that allows for flooding.

One of the troublesome aspects of flood damages to your Raleigh business is how quickly this damage can spread throughout the building. With many construction materials and the content of the structure itself at risk, time is of the essence to help mitigate the situation so that it is not so detrimental to your business or to the possibility of reopening to the public in the immediate future. Our SERVPRO rapid response team can help you safeguard your stock that remains at risk throughout the disaster.

It is essential that one of your first calls should be to the insurance company that offers coverage for the building that you use. This agent can help you to understand what the insurance company needs to file a claim, and this often requires proof of the damage you believe occurred, as well as a catalog of the items that became ruined or irreparably damaged by the intruding water.

As tempting as it might be to begin this estimation and assessment on your own, it is better left to the SERVPRO estimator and project manager assigned to your project. These individuals get extensively trained in safe practices inspecting areas that could have extensive damage and considered dangerous for those without the appropriate safety equipment.

The critical thing to remember about flooding in your retail store is that the situation only stands to get worse the longer that you wait for professional assistance. Our SERVPRO of North Raleigh & Wake Forest team of professionals is available 24/7 to help you throughout every step of the restoration process following a flood in your building. Give us a call anytime at (919) 790-1222.

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Preparing Now Can Help Reduce Your Need For Water Removal Services In Raleigh

9/13/2018 (Permalink)

Water Damage Preparing Now Can Help Reduce Your Need For Water Removal Services In Raleigh When your property sustains a flood or a broken pipe, you need a company that can dry things out for you with rapid water removal services.

Water Removal Services

September is National Preparedness Month, and SERVPRO wants to help those living in our local communities become prepared for disasters that might strike. Many accidents involve water that invades homes and businesses, either through natural weather events or from incidents that only affect the interior of one house.

When your property in Raleigh sustains a flood, a fire, or a broken pipe, you need a company that can dry things out for you with rapid water removal services. SERVPRO technicians are both certified by the IICRC and Faster to Any Size Disaster, saving homes from worsening damages. Water spreads quickly, and as it does, costs increase significantly. Water does not need to be dirty to damage your home's furnishings or your family's belongings.

SERVPRO technicians know the latest methods in quickly removing the water that can slowly destroy your home. Because our services always match the magnitude of the disaster affecting your family, you never need to worry about paying for machinery we never used, nor about us not having the necessary equipment to do the job correctly. You play an essential role in defending your home from disasters involving water, also. Your actions can grow in scope far beyond shutting off the main water valve, stocking food, or filling sandbags.

The Ready.gov site breaks September into four weeks, with the first two devoted to making and practicing disaster response plans and learning skills to save lives. Invasive water poses several risks, including drowning and electrical shock. You can more easily prevent either of these by practicing a plan that your family puts together. After a life-threatening incident occurs affecting a loved one, knowing how to respond can save their life.

Emergency responders are often overwhelmed with disaster calls when an entire community floods, causing response times to increase drastically. Becoming a first responder for your family can thwart a tragedy and keep it from becoming a permanent loss. While we at SERVPRO can help restore your home and belongings with water removal strategies and drying out your home, we, unfortunately, can never undo the loss of life.

SERVPRO of North Raleigh & Wake Forest wants your family and all those in Brookhaven, Sandy Plain, Leesville, and Six Forks to use September to become more prepared for disasters that can strike any time of the year. Our water removal services help in successfully mitigating many types of damage, just as your preparedness can aid your family when they come face-to-face with disasters involving storms and floods. Call us at (919) 790-1222 for professional and skilled technicians who can assist you in rapid mitigation of these and other misfortunes.

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Understanding Hurricane Florence and the Impact on the Raleigh Area

9/11/2018 (Permalink)

Storm Damage Understanding Hurricane Florence and the Impact on the Raleigh Area Hurricanes Like Florence Can Be Extremely Dangerous, Be Prepared.

SERVPRO Advises All Residents to Heed the Hurricane Instructions from National and Local Authorities

September is the peak of hurricane season in the United States, even as Hurricane Florence heads towards the coast of the Carolinas. When it comes to being prepared for a tropical storm, and knowing what to do when one hits, it is essential for you to understand the nature of a hurricane. Understanding the basics about hurricanes can help you avoid injury during a storm and can give you the necessary knowledge to consider all the aspects while preparing your home for one.
 
So what is a hurricane?
When the winds of a tropically-based ocean storm hit seventy-four miles per hour, it is considered a hurricane. Hurricanes can strike Raleigh and the Wake Forest area this time around. They are low-pressure tropical cyclones that come from the Atlantic Basin, forming over tropical or subtropical waters where the heated water fuels the air currents. Additionally, they can be accompanied by thunderstorms, and in this case up to 30 inches of rain.
 
They are known for their characteristically intense and high-speed winds that are more than capable of doing property damage. Furthermore, the rain they bring can be so intense that it has the power to cause flooding in addition to deadly coastal storm surges. Stack this on top of a high tide, and the volume of water can cause catastrophic results. A Cat 4 or Cat 5 hurricane can submerge homes entirely in the area that they strike. EVACUATION. EVACUATION. If you are directed by the authorities, do not hesitate.
 
Hurricanes start at winds of seventy-four miles per hour, but they do not cap at that rate. There is a Category 4 rating that marks the destructive force of hurricane winds called the Saffir-Simpson Hurricane Wind Scale. The scale measures the storm by giving it a number, one through five. A category one hurricane is a storm that has the least potential for damage, while a category five is the most dangerous and has the highest potential for damage. There is an exponential destructive potential between the numbers.
 
The rating of a hurricane is still only a number. Prepare, have your property secured as much as possible, have an emergency kit at hand, and prepare for the worst, and hope for the best.

Remember, safety first for you and your family. In the aftermath, you can call SERVPRO of North Raleigh & Wake Forest for help with water and debris removal. Our SERVPRO franchises also offer Storm Disaster Recovery Teams to help. (919) 790-1222

NC prepares for a potentially destructive Hurricane Florence.

Flood Damage Technicians in Raleigh Talk About the Different Problems That Can Occur After a Storm

9/9/2018 (Permalink)

Storm Damage Flood Damage Technicians in Raleigh Talk About the Different Problems That Can Occur After a Storm If a lightning storm brings flooding into your home, contact SERVPRO to dry out the property and remediate the damage.

Team SERVPRO Effectively Dries Out Your Home After a Storm

This is the time of year that severe thunderstorms are a common occurrence in Raleigh. When storms get violent, there are several different types of flood damage that can occur. Stormy weather creates various conditions that can cause problems with your property. Excessive rains often come with thunderstorms in Raleigh, and they can cause moisture to get inside your home.
 
Whenever moisture enters a structure, several things can go wrong. During any flood damage situation in Raleigh, both structural issues and problems with your contents can occur. The longer items inside a building stay wet; the worse these problems can become if professionals like our SERVPRO technicians are not called in right away to remediate the problem. If building materials remain saturated for a long time, they can lose their structural integrity, requiring that they get replaced. If moisture stays inside organic materials for more than two days, then microbial growth can take place.
 
Different elements like the wind created during a storm can cause things to blow into your house and allow rainwater to enter. Wind can blow rocks or branches into windows or your exterior walls. High-speed winds can also cause roof shingles to blow off, thus allowing rain to leak into your home.
 
If a considerable amount of rain falls in a short period your neighborhood can get flooded which can also cause water to enter your home. Moisture can get in through faulty door seals and make your floors wet. Flooding can also cause water to move rocks and other items into your home breaking your doors or exterior walls.
 
Lightning and hail created during a thunderstorm can also cause damage to a building. Lightning strikes can ruin structural components that can open up holes in your house's exterior. Hailstones can shred roof shingles that can cause your roof to leak during the excessive raining.
 
Our SERVPRO technicians are IICRC certified and experienced in dealing with various types of flood-related damage. We first repair the hole where water entered, then we use extraction and drying procedures to mitigate the rest of the issues. After the problems created by moisture are no longer a threat, we take steps to reconstruct your house to preloss conditions.
 
If lightning, hail or wind during a storm ever causes your house problems, call SERVPRO of North Raleigh / Wake Forest at any day of (919) 790-1222 the week.
 
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We Can Eliminate Strong Smoke Odors From Your Raleigh Home

8/27/2018 (Permalink)

Fire Damage We Can Eliminate Strong Smoke Odors From Your Raleigh Home SERVPRO of North Raleigh & Wake Forest fire damage restoration services can make it “Like it never even happened.”

We Can Eliminate Strong Smoke Odors

The firefighters successfully put out the fire at your residence, but the lingering and pungent smoke odors are overwhelming. Also, there is quite a bit of soot, debris, and ash covering your living room furniture, walls, floors and ceilings and other surfaces in the home. Calling professionals in this type of emergency situation may save further damage to your belongings and your property.

SERVPRO professional fire damage restoration in Raleigh can restore your home. Our techs can use various methods to remove fire and smoke residues from the affected areas in your home. Charred items like carpeting, drapery and clothing and burnt furniture can cause odors. The crew can remove these contents from the structure. Plus, they can clean and sanitize salvageable items that we take from the premises and store them until the job is complete. The team can discard unsalvageable items with the permission of the homeowners.

The team may also use air movers to push odors from the atmosphere and to improve the air quality. The team may also utilize air scrubbers to reduce the level of smoke odors inside the structure. We can also use air scrubbers to clean odor-causing particles and smoke odors from the atmosphere. Our team may also employ thermal foggers to neutralize and eliminate heavy and lingering smoke odors.

The techs can also clean surfaces that have soot, debris and smoke residues on them. Fire residues can generate odors, which is why the crew can effectively clean the walls, ceilings, floors and other affected surfaces. We can check all the rooms in the home to see how far the odors have penetrated the structure. In some cases, we may need to clean the entire structure as well as all the contents to remove smoke odors.

SERVPRO of North Raleigh & Wake Forest fire damage restoration services can make it “Like it never even happened.” If there is ever a fire emergency in your home, call us 24/7 at (919) 790-1222. We are nearby and ready to help.

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Mold Damage can Spread From Wet Bathrooms Throughout Your Wake Forest Home

8/19/2018 (Permalink)

Mold Remediation Mold Damage can Spread From Wet Bathrooms Throughout Your Wake Forest Home Looking up and seeing mold on your bathroom ceiling is a cause for alarm. Call SERVPRO to investigate and remediate the damage before it spreads.

Team SERVPRO Effectively Stops the Spread of the Mold Infestation in Your Home

Mold, mildew, and other fungi live on almost every surface inside your Wake Forest residence, no matter how often you clean. These microorganisms can survive through harsh conditions because of their structures and capabilities.
 
Wiping things down with a damp cloth to clean the interior furnishings of your home can lead to mold damage in Wake Forest becoming worse. Microbes like these thrive in moist conditions and a regular drink from your cleaning sponge can provide this. Bleach rarely kills these microorganisms as well as you might expect, especially if you clean areas like drywall and other semi-porous surfaces. This happens because water can get in to nourish the microbes, while larger bleach molecules remain blocked and unable to penetrate as deeply.
 
SERVPRO teams know how to get excessive amounts of mold out of your home and back to normal, acceptable levels. Before we begin, we prepare the area with plastic sheeting and compartmentalized areas to maintain better control over the microbe we intend on remediating. We use air scrubbers to direct the air in specific directions to more efficiently handle the work.
 
Materials with mold damage cannot remain inside your home safely and can end up causing future contamination. We remove these materials and bag them up in heavy plastic bags. Then we remove them from your home. Our workers are dedicated individuals who want your family to live in a safe and healthy home, without any risk of the possible health effects mold might cause.
 
We use equipment with HEPA filters to ensure that all microbes, as well as the dust created during the removal of materials with mold damage, stays contained and never enters the rest of your home. Other pieces of our equipment have other uses. Our moisture meters help us detect where the excess moisture comes. Without moisture, mold and mildew cannot survive. While dampness from cleaning activities can help microbes survive, we might find other sources, as well. We always discuss our findings with the homeowners and help them decide which options might work best.
 
SERVPRO of North Raleigh & Wake Forest answers their emergency line at (919) 790-1222 every hour of every day, 365, days a year. Mold damage does not need to affect your home, ruining belongings and creating foul odors in your New Light, Six Forks, or Sandy Plain home. Call us and we can start mold remediation right away.

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Secondary Water Damage in Raleigh Residences can Include Mold, Defects in Wood, and Corrosion

8/5/2018 (Permalink)

Water Damage Secondary Water Damage in Raleigh Residences can Include Mold, Defects in Wood, and Corrosion Water damage in any part of your home needs to be remediated as it can quickly lead to mold. Contact SERVPRO right away.

Team SERVPRO Thoroughly Remediates Water Damage in Your Home to Help Prevent a Mold Infestation

Water coming into your home through pipes and leaving through the drain system keeps things in Raleigh perfectly normal. Anything that changes this, such as the development of a small leak or drip, can slowly cause problems. Small crevices in your home's siding or roof can also give water from rain or snow a way into your house's interior.
 
When your home sustains water from any source, water damage in Raleigh can happen quickly. Allowing this moisture to just evaporate into the air can lead to problems later. Secondary water damage in the form of mold growth can appear anywhere in a home. This occurrence is possible because water vapor travels in the air, pushed along by your home's air currents.
 
Microbes in the air also end up in the same area that moisture accumulates, making it easy for these spores and mold particles to start colonizing on your house's interior surfaces. Any wood items in the area not only provide cellulose for the microbial population to consume, but these pieces also serve as a reservoir by retaining the moisture inside them. The water vapor absorbed can also warp wood while slowly deteriorating particle board components. Metal pieces such as hinges or sliding lock can become rusted because of the elevated humidity.
 
SERVPRO sends in technicians to mitigate the damage caused by water and moisture, removing damaged materials that we cannot restore while cleaning and repairing as much as possible. Our technicians know the most effective methods for restoring items damaged by both water or mold. Replacing rusted items is often more cost-effective than cleaning and oiling them to undo the corrosion caused by heavy moisture in the air.
 
Our workers also spend time drying out your home to prevent further difficulties. We want to make your home like it was before any water damage existed. Call SERVPRO of North Raleigh & Wake Forest at (919) 790-1222, so we can help you restore your Leesville, Brookhaven, or Sandy Plain home "Like it never even happened."

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Why Air Movers Are Crucial During Flood Damage Restoration in Raleigh

7/28/2018 (Permalink)

Storm Damage Why Air Movers Are Crucial During Flood Damage Restoration in Raleigh Happy Raleigh Customer Looking at the SERVPRO Van after Completing Water Damage and Restoration

Dehumidification Is a Key Component of Stormwater Restoration

Drying is an essential procedure during flood damage restoration. Apart from being one of the processes that return your property and contents to their preloss state, it can help in preventing mold growth. Here, we are going to look at how the setup of air movers can facilitate the drying of your Raleigh property.
 
Our SERVPRO technicians use air moving devices to create an efficient drying environment when addressing flood damage in Raleigh. When the continuous rapid airflow comes into contact with the wet surfaces, it forces these areas to lose the water that they are holding. That means the water transforms from a liquid state to a gaseous state in a process known as evaporation. Some of the factors that influence the rate of evaporation include temperature, air movement, RH (relative humidity) of air, the water vapor differential between the surrounding environment and the wet item, and accessibility to the wet surface or items.
 
As evaporation takes place, additional water vapor is added to the air, and it reaches a point where the air cannot hold any additional moisture. If the temperature of the air decreases, the vapor can condense into water and cause additional damage. That is why our SERVPRO technicians use dehumidifiers to absorb the moisture from the air. To come up with a balanced drying system, we monitor that there is a balance between the number of dehumidifiers and air movers. Since dehumidifiers generate dry and warm air, the installed air movers must also circulate it across all wet items in the structure.
 
After drying your structure, we perform deodorization to eliminate any odors that might be present. If we are dealing with confined areas, we may use thermal foggers - devices that dispense dense fogs to neutralize the odors. We can also use Ultra Low Volume (ULV) Foggers to apply disinfects and fungicides to reduce the chances of mold growth.
 
SERVPRO of North Raleigh & Wake Forest is a trusted industry leader that offers commercial and residential restoration services. You can learn more about our 24-hours emergency services by calling (919) 790-1222.

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What To Expect From SERVPRO Mold Remediation In Wake Forest

7/12/2018 (Permalink)

Mold Remediation What To Expect From SERVPRO Mold Remediation In Wake Forest Call SERVPRO for Mold Remediation in Wake Forest--"Like it never even happened."

Wake Forest Homeowners Appreciate Professional Mold Remediation from SERVPRO

You can feel very discouraged and overwhelmed when mold growth in your Wake Forest home does not respond to your efforts to eliminate it. Many homeowners do not realize that we offer mold remediation as one of our core services, able to help under circumstances where our customers wrestle with fear and helplessness in the face of a tough mold problem.
 
Mold damage remediation in Wake Forest is best left to well-qualified technicians with both the training and the experience to plan and execute appropriate abatement. Reputable microbial mitigation firms clearly communicate the process and explain the goals. It is impossible to eliminate mold spores entirely, but we aim to reduce their levels to what is considered normal amounts. We help our customers understand the necessity and benefits of mold remediation without unreasonably increasing anxiety or promising what cannot be delivered.
 
The SERVPRO procedure for mold remediation begins with a comprehensive inspection of the affected space, including checking for areas of mold behind walls, in closets or cabinets, or other surfaces or cavities. We are on the lookout for moisture, as water, organic materials, and oxygen are the only requirements for microbial growth. Expect us to discuss the moisture source and ideas for you or a contractor to eliminate it. If moisture remains after remediation, mold colonies are likely to recur so this step is crucial.
 
We then follow the EPA-developed remediation protocol. SERVPRO employees contain the moldy area, sometimes with barriers only but often with the help of negative air pressure systems that prevent non-contaminated spaces from tainting with debris as we remove the colonies and tainted materials. The mission is to scrape, scrub, or use necessary abrasives to strip the mold from surfaces, returning them to preloss condition or ready for touch up painting or repairs if structural components were partially removed. Our technicians don personal protective equipment during these stages, excluding the home’s inhabitants from the project zone for safety.
 
SERVPRO stocks EPA-registered antimicrobials to treat the affected area after the moldy residues exit your home, vacuumed, bagged and ready for proper disposal per local codes. We apply the disinfectants via wipe downs or spraying systems to inhibit mold resurgence. When the appropriate time frame for the disinfectant action passes, we dismantle the containment system and return your home to you, remediated, sanitized, and ready for your comfort and enjoyment.
 
You can rely on SERVPRO of North Raleigh & Wake Forest to provide timely, respectful, and professional mold remediation services. Call (919) 790-1222 to arrange for a consultation with our skilled and experienced technicians.

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A Severe Storm Can Make Your New Hope Home In Need Of Water Removal Services

7/5/2018 (Permalink)

Water Damage A Severe Storm Can Make Your New Hope Home In Need Of Water Removal Services When a severe storm rolls into town and causes flooding inside of your home, you're going to need water removal services.

Water Removal Services

When a severe storm rolls into town and causes flooding inside of your home, you're going to need water removal services. A window left open can allow hundreds of gallons of water to pour into your basement home gym, endangering the expensive equipment there. Metals that are left exposed to water can rust, and electrical devices can malfunction.

When your New Hope home is in urgent need of water removal services, it is fortunate that help is not far. When it comes to water flooding your home, it is best for the longevity of your residence that you call for professional help as soon as possible. The faster our technicians can get into your home and begin the remediation process, the better it is for your gym equipment.

SERVPRO can bring specialized tools to remove the water from your home. Depending on the nature of the water, we can use extractors, wet/dry vacuums, and submersible pumps to remove it. If it is not a significant volume of water, we can merely remove the water and pump it away from your house. However, if the volume is significant, we can bring truck mounted tools to carry the water away from your home.

Once we have extracted the water, we can inspect the structure of your home for any water damage. If any of your electrical gym equipment is shorted out, SERVPRO can send it away to be carefully inspected. If it cannot be fixed, we can help you claim anything that you lost with your insurance company.

Finally, the last thing our experts can do for your home is to make sure that it is up to dryness standards. Our SERVPRO technicians can use tools like dehumidifiers and ventilation fans to create an environment that fosters evaporation. Once your home is returned to an acceptable moisture level, and we have cleaned the space of any grime and dirt, the remediation is complete.

Do not hesitate if rainwater finds a way into your home. When you need damage remediation services, reach out to SERVPRO of North Raleigh & Wake Forest by dialing (919) 790-1222. We strive to make you feel "Like it never even happened."

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Remediating Commercial Flood Damage In Raleigh

6/25/2018 (Permalink)

Commercial Remediating Commercial Flood Damage In Raleigh Remediating commercial flood damage can be limited to just a day or two, or it can take weeks, depending on the amount of water and what it affected.

Remediating Commercial Flood Damage

Flood damage is not a regular occurrence in Raleigh, but it does happen enough that business owners know when to take precautions. Filling and stacking enough sandbags to keep Lake Johnson and Lake Raleigh out of their commercial operation may take a day or two, but it certainly beats losing that same time and paying for cleanup costs afterward.

Remediating commercial flood damage in Raleigh can be limited to just a day or two, or it can take weeks, depending on the amount of water and what it affected. In a business like a dry cleaning plant, SERVPRO restoration teams pay attention to drying and protecting the structure, customer property, and equipment.

Since this is a commercial operation, our personnel do not have to worry about carpets or office paneling, but removing the water is still necessary. Technicians draw out any standing water with pumps so our team can inspect the floors and walls for other damage.

Once they bring the water down to the surface, the next step is to remove the rest of it using extraction wands. These devices can draw out the remaining water, leaving only spots of it along the floor. At this point, team members use squeegees to push the rest out the nearest doorway.

If the water rose high enough, clothing is certainly at risk. Fortunately, in this situation, the items are already on racks for the most part, and not stacked together. To increase the drying process and reduce the chance of permanent damage, SERVPRO specialists set up a series of box fans and air movers to increase air circulation and blow warm, dry air over surfaces.

They use the same devices to force warm air underneath the dry cleaning equipment that was partially under the flood water. The team leader examines everything to ensure it is dry, but if there is any other damage, he recommends to the manager to bring in a licensed contractor to inspect before restarting that particular piece of machinery.

The goal of SERVPRO of North Raleigh & Wake Forest is to help every business recover from a flood and quickly reopen their doors for full operation. If you need us, call today at (919) 790-1222. We are here for you.

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Fire Damage Technicians Out of New Hope Discuss Cleaning Techniques

6/19/2018 (Permalink)

Fire Damage Fire Damage Technicians Out of New Hope Discuss Cleaning Techniques Rely on SERVPRO to Give You New Hope in Smoke & Soot Cleanup

Smoke and Soot Cleanup Can Be Challenging--Call SERVPRO for Help

When most think about a fire starting at their house in New Hope, they realize that burnt building materials may need to be replaced. Any structural components that received charring must either be treated or repaired. After problems with burnt materials are mitigated, other issues related to smoke can exist. Smoke spreads throughout a structure leaving behind soils and soot residues.
 
Residues can ruin the finish on some objects and produce burnt aromas. One significant part of restoring fire damage in New Hope is cleaning and removing soils created by smoke. The difficulty of cleaning these residues varies based on the type of soot present, and what kinds of elements got affected. When synthetic materials like plastics burn, the soot generated is more challenging to remove than soils left behind from fires that burn mainly organic elements such as wood.
 
The soot removal process usually involves a combination of methods and specialized chemicals. Our SERVPRO technicians use cleaning solutions to release soils from being stuck onto surfaces. In most cases, we must use some form of agitation to cause friction that aids in the releasing of soot particles. In some scenarios, mechanical action can remove residues without using any type of chemical.
 
Some mechanical actions produce mild agitation and can be used to clean most surfaces. Feather dusters can often be used to remove soot from hard surfaced furniture items. Paint brushes can work well when cleaning decorations and ornaments. On surfaces like walls, carpets, and upholstery vacuuming can help pull particles off of the surface. Typically, the first choice of cleanup of smoke and soot is to vacuum dry areas and then move on to another step with detergents. Other things get cleaned well using compressed air to blow off the soot.
 
When soot residues adhere strongly, and the affected surfaces can withstand more agitation, methods like dry sponges prove to be useful. Dusting cloths containing light mineral oils also work well to clean soils. Crumbly cleaners work like a graphite pencil erase and crumble away as they clean objects. When wet cleaning products are used, our SERVPRO restoration crew uses cleaning towels to scrub items.
 
In certain situations, choosing the best method that can remove the soot and not ruin the object can be difficult. Many times we try multiple techniques until we find the one that works the best for your specific situation. For help with soot removal after something burns on your property, call SERVPRO of North Raleigh & Wake Forest at (919) 790-1222 seven days a week.

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What to Do (and What to Avoid) When Dealing With Mold Damage in Wake Forest

6/6/2018 (Permalink)

Mold Remediation What to Do (and What to Avoid) When Dealing With Mold Damage in Wake Forest Mold Stains Require Professional Remediation from SERVPRO in the Wake Forest Area

Call SERVPRO to Inspect and Remediate Mold Issues in Your Home

One of the most difficult types of home damage to deal with on your own in a Wake Forest home is mold damage. Mold, like other types of fungi, can cause severe long-term damage to your home while simultaneously being hazardous and nearly impossible to remove with standard household cleaning products. Taking the wrong steps can potentially make the problem worse or even run the risk of causing ill health effects for you. Here are a few things you should and should not do after coming into contact with mold growth in your home.
 
What to Do
If you find signs of mold damage in your Wake Forest home, you should first attempt to verify both whether the infestation is still active and to what extent it has spread. Gathering this information early on can help to get a more accurate response from SERVPRO technicians. However, you should never go beyond the bounds of what you feel is safe. Many types of mold can cause health effects with both direct and indirect exposure, making them hazardous to interact with in close proximity. In addition to attempting to gather more information about the problem, you may also be able to identify any sources of water that may have allowed the fungus to grow. Knowledge of these sources allows us to stamp out the root of the problem immediately and prevent further damage from happening.
 
But, Don't:
Do not underestimate the ability of black mold and other types of spores to become safety hazards. Never put yourself in what could be a dangerous situation without the direct guidance of SERVPRO technicians. In addition, you should not attempt to remove the mold on your own, as your efforts may only serve to spread spores around, even with the aid of specialty mold cleansing products. Our specialized equipment and mold remediation techniques are designed to avoid the many eventualities that can result from unprepared mold damage treatments.
 
SERVPRO of North Raleigh & Wake Forest provides mold removal and remediation services to homes across the local area. If you ever find signs of mold growth in your home, call us at (919) 790-1222.

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You Need Proper Flood Damage Mitigation Allowing Your Family to Move Back into Your Raleigh Home Safely

5/29/2018 (Permalink)

Storm Damage You Need Proper Flood Damage Mitigation Allowing Your Family to Move Back into Your Raleigh Home Safely SERVPRO Salvages Flooded Houses in the Raleigh Area and Gets You Back Home

SERVPRO Provides the Services to Mitigate Flood Damages

Before and during a flood, your family's reaction can often reveal how much stress and shock they feel. At times, it might seem as if the flooding event equals the end of Raleigh as they know it and that nothing can ever bring things back to normal again. SERVPRO wants to assure you that we can help your family by remediating most things affected by the flood and help you manage your belongings so that your family recovers as quickly as possible.

Our services include taking an inventory of your belongings that we box up while in your Raleigh home to protect them from possible flood damage. Items that you disclose to SERVPRO workers that require special handling or that your family needs during the mitigation process receive priority treatment so you can relax and take care of other issues affecting your family.

After your home's mitigation process comes to a conclusion and the time for your family to return home comes closer, we begin returning your belongings so your family can easily find them. After we begin cleaning boxed items in our warehouse, we rebox them according to matching labels, keeping things orderly for your convenience. When we return your family's belongings to your home, we place each box or larger item back in the place designated at the time we packed it for cleaning, drying, and other restorative work. This inventory control helps reduce confusion and keeps things neat and tidy for unpacking items. We catalog non-salvageable items in a CCIS, Contents Claim Inventory Service, providing assistance with your insurance carrier and protecting our customer's interests.

Flooding can cause problems with plumbing, gas lines, and electrical systems. Before your family's arrival, experienced and certified technicians and other specialists that SERVPRO partners with thoroughly checked to ensure these all met safety code and other standards of safety. Air vents and ducts in positions below the water line also required cleaning and disinfecting. All materials in your home are now in a preloss state, "Like it never even happened," and safe once again for all members of your family.

SERVPRO of North Raleigh & Wake Forest can assist you and your family from start to finish when flood damage threatens your home. Call our emergency services hotline at (919) 790-1222 so we can help you through the entire process of damage repair and mitigation.

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Why Professional Restoration Is A Wise Choice For Water Damage In Your Raleigh Home

5/16/2018 (Permalink)

Water Damage Why Professional Restoration Is A Wise Choice For Water Damage In Your Raleigh Home Water damage can cause significant damage to your home.

Water Damage In Your Home

There are certain things that every Raleigh homeowner worries about at one time or another, among these is the possibility of falling victim to a natural disaster like a fire or flood. While these circumstances always remain a possibility with the appropriate conditions, internal water emergencies are often far more likely and frequent than any of the more detrimental disasters.

While water damage to your Raleigh home might come from several different sources, cleaning up this damage and restoring its effects is a similar process across the board. Many homeowners mistakenly believe that even moderate water emergencies can get taken care of with some conventional drying techniques and that the problem is in the past. Unfortunately, without properly cleaning up water damage and drying the area thoroughly, you could be allowing worsening damages to occur.

Fortunately, our SERVPRO technicians get trained to handle all manner of water emergencies and can ensure that the job gets done right. This restoration process begins with a thorough inspection of the immediate damage, as well as using thermal imagery to inspect the areas that are out of the immediate line of sight for persistent moisture, and a broader range of damage you could not initially tell was there.

Working quickly to dry the area and clean up the mess are both common practices of our SERVPRO professionals. Once the area has gotten sufficiently dried using air movers and dehumidification equipment, a better inspection can occur with the structural components and building materials of your home to ensure that they are as strong and stable as they should be. Overly damaged materials might require removal and reinstallation to complete the restoration process.

Water damage in your home might come from any number of potential sources, but overcoming the effects is rarely something that you should handle on your own. Even smaller-scale water damage can have severe effects on your home if the appropriate, thorough measures do not get taken to ensure the area is cleaned and dried adequately. Trust our SERVPRO of North Raleigh & Wake Forest technicians to help you through every possible effect of water damage. You can reach us anything by calling (919) 790-1222.

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Do You Need Professional Water Removal Services in Your Raleigh Kitchen Store?

5/2/2018 (Permalink)

Commercial Do You Need Professional Water Removal Services in Your Raleigh Kitchen Store? Keep the Unwanted Water Out of Your Raleigh Commercial Kitchen by Calling SERVPRO

SERVPRO Can Work Hard to Keep YOur Business Open During Water Extraction 

Many situations can cause a business owner to seek professional water removal services. A burst pipe, a storm, and faulty appliances are typical examples of things that can cause flooding inside of the building of your business. It can get particularly acute if this water accumulates overnight while you were at home during closed hours. A severe storm hits, the window breaks, and then water is everywhere by the next day when you get to work. It is entirely too much water for you to handle by yourself, but fortuitously, there is a professional help that you can contact close to your establishment.

Stagnant water should be removed from your Raleigh kitchen store as soon as possible. The longer it sits, the more the surrounding structures can absorb the water. Excessive moisture and flooded water can lead to complications such as rot, mold, and the warping of building materials. The equipment that you sell could also be in danger, stoves and appliances can rust, any foodstuffs can get waterlogged, and the water can ruin packaging.
 
At SERVPRO, we know how important it is to have your establishment open according to its schedule. Every hour the doors are closed is another hour of lost business. When we receive your all, we aim to get to your property as soon as we can so we may get your doors back open the very same day, if it is possible.
 
SERVPRO can address the water removal with tools like extractors, wet/dry vacuums, and pumps. Extractors can be truck-mounted if there is an excessive amount of water on your property. All of these devices use suction to remove the water. Using these tools allows our techs to get the rainwater or plumbing failure liquid out of your building as fast as possible so we can address the drying.
 
Our SERVPRO techs can use many different tools to address drying out the structure of your business. A few common ones are axial fans, dehumidifiers, and air movers. They are all designed to move fresh air around excessively damp places to create an environment of evaporation and water vapor capture.
 
If you are in dire need of water removal on your property, do not delay. Phone SERVPRO of North Raleigh & Wake Forest at (919) 790-1222. We're Faster To Any Size Disaster.

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What to Do When a Storm Floods Your Raleigh Bookstore Stockroom

4/24/2018 (Permalink)

Commercial What to Do When a Storm Floods Your Raleigh Bookstore Stockroom A Raleigh Book Store Calls on SERVPRO for Storm Mitigation

Call SERVPRO Immediately to Attempt to Salvage the Book Inventory and Furnishings

Flood damage is the last thing any business owner would want to find in their stockroom after a storm. During an intense storm, it is easy for wind and rushing waters to cause debris to break a window or force open a door. An opening is all the rainwater needs to drain into your property and settle inside, and the stockroom of your bookstore is perhaps one of the worst places to be flooded. In these situations, it is good that there is adept help close.

There is no need to cover the expenses of professional water removal equipment to handle the damaging flood waters on your Raleigh property by yourself. Our skilled technicians can arrive at your business on your schedule to work out of sight when possible and come prepared with all of the equipment that they might need. Day or night, we can work the hours that work best for your business.
 
SERVPRO can remove the water from your property as quickly as possible with extractors and pumps. Depending on how much water is on your property, we can use portable extractors or truck-mounted ones. Our employees can identify if the water on your property has been contaminated by chemicals, or sewage, and recommend what should be kept or thrown away based on it. The final determination is yours.
 
After draining the water from your property, SERVPRO can clean up any debris and then proceed to dry out the structure of your property and belongings. We use tools like desiccant dehumidifiers and axial fans to encourage the evaporation of excessive moisture. We can also create a system to dry out wall cavities with our tools, to ensure everything dries evenly. SERVPRO can keep an inventory of the items you lost during the flood to make insurance claims easier on you.

Since a bookstore holds a very water-sensitive inventory, often books and ledgers can be non-salvageable. When possible, a freeze-drying process known as lyophilization can help salvage the pages and bindings in books.
 
When your property floods and it causes damage, do not hesitate. Call SERVPRO of North Raleigh & Wake Forest at (919) 790-1222.

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Fire Damage Can Interrupt Your Family's Life in Raleigh

4/24/2018 (Permalink)

Fire Damage Fire Damage Can Interrupt Your Family's Life in Raleigh Call on SERVPRO for expertly trained technicians and thorough fire damage restoration.

Rely on SERVPRO to Restore Your Home after Fire Damage

Fires and other disasters occasionally happen in Raleigh, making regular routines challenging to maintain. Restoring your home means your family's lives can also return to normal. Temporary housing in another location can create stress that can affect other areas of your lives. Even if your family stays with close friends or relatives, any unnecessary stress can leave long-lasting effects.

Families in Raleigh dealing with fire damage can look forward to a fully restored home when SERVPRO technicians begin working on their home. We come prepared with the skills, training, and equipment to carry out the repairs and restorative work your home requires. Our training includes certifications from the IICRC, and our equipment ranges from small detection devices, aiding us in locating pockets of ash and soot to larger items required to keep our workers safe while restoring your home. Others remove smoke particulates from the air, cleaning the air inside your home as we work.

Smoke particles infiltrate almost every part of a home during a fire. Because smoke holds such high temperatures before it settles, smoke forces its way into the smallest crevices. As these particles age, they slowly but steadily disintegrate into smaller pieces. Unless we remove these particles physically or change their chemical makeup, they can continue to bother your family. Thermal fogging can eliminate this situation for you and leave your home smelling fresh again. While this step often takes place after the other restoration aspects, especially when large fires caused extensive damage, smaller fires and their repair work can finish, followed by thermal fogging soon after.

Restoring your home after a fire can mean the end of disruptions to your family's regular routines and habits. Keeping this time to a minimum can help reduce the stress that follows any disaster, including fire damage. We want to help you protect your family from this unwanted interruption by reducing the time involved as much as possible. Our ability to work well as a team, and communicate with you consistently help reduce this time even more.

SERVPRO of North Raleigh & Wake Forest assists families in the Six Forks and Sandy Plains areas on a regular basis. Surrounding area residents can also rely on us for our professional skills and dedication to helping those coping with the stress of fire damage and other disasters. Call us at (919) 790-1222 to speak with one of our trained professionals, 24/7, 365 days a year.

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What to Do When the Basement of Your Raleigh Cosmetic Boutique is in Need of Water Removal

4/9/2018 (Permalink)

Commercial What to Do When the Basement of Your Raleigh Cosmetic Boutique is in Need of Water Removal To prevent mildew growth, SERVPRO quickly removes water and dries out your commercial space after water damage.

SERVPRO Acts Fast to Remove Water and Restore Your Commercial Space

When an appliance breaks or a pipe bursts, your property may become in urgent need of water removal services. A burst pipe can spew hundreds of gallons of water a minute. A basement is a common place for a business to store old accounting information that has yet to go digital as well as excess stock. When it becomes flooded from a burst pipe, your merchandise and records could be in severe danger. Fortunately, there is help nearby that can remove the water from your property as swiftly as possible.

Our experienced and IICRC-certified technicians can swiftly arrive at your Raleigh cosmetic boutique to conduct water removal services as quickly as possible. The issue of stagnant water can often be time sensitive. The longer it sits, the more damage it can cause to the structure of your building and your merchandise.

SERVPRO can bring advanced technology to your business so our specialists can remove the water promptly. Getting the water out of your basement is essential, so we use tools that can do it quickly and efficiently, like portable pumps and wet/dry vacuums. However, the water removal is only the first step in the remediation of your business.

Most basements have a concrete floor, and it can easily attract dirt or films to build upon the surface. When exposed to excessive moisture and left to sit, these dirty surfaces can easily support mold growth. Our technicians can thoroughly clean your concrete flooring with HEPA vacuums to help prevent mold. Afterward, we can use EPA-registered disinfectant if our technicians deem that it is needed.

When SERVPRO leaves your business, we want to ensure that the job is thoroughly done, including water removal, clean up, and drying excessive moisture. We strive to return your business to its preloss state while remaining as unobtrusive as possible.

When your business is in need of water removal, do not wait. Call SERVPRO of North Raleigh & Wake Forest at (919) 790-1222. After receiving your call, we can send our technicians as soon as possible.

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Raleigh's Methods for Water Removal After a Storm

3/31/2018 (Permalink)

Storm Damage Raleigh's Methods for Water Removal After a Storm The first step after a storm is making sure that you and your family are safe. Follow that with a call to SERVPRO to get your house back to normal.

Water Extraction After a Storm Takes Professional Tools and Certified Technicians

When a storm makes its way into town, there are many ways water possibly enters your Raleigh home. Sometimes moisture comes into a building when it collects after the excessive rain. Other times high-speed winds blow objects into the exterior structure and create holes that water enters.
 
The first step in mitigating problems at your property is to make the area safe for occupants while work takes place. SERVPRO's water removal technicians in Raleigh then fix the source of the problem to keep moisture from entering. Next, our team extracts as much water as possible out of the building.
 
During the extraction process, we use a variety of equipment. Most extractors we use have three components a heater, pump, and vacuum system. All three components usually only get used when cleaning carpet or upholstery. During extraction, only the vacuum component is needed.
 
Some extractors are portable and get brought into the structure and used to pull water out of tight or restricted areas. Other extractors are truck-mounted, more powerful and able to hold more water. Truck mounted extractors are typically designed to be efficient for both water extraction and restorative carpet and upholstery cleaning.
 
Another component of any extraction system is the tool attachment used to vacuum. If the amount of water is small, then a lighter extraction wand gets used. However, if the carpet is wet, then it is 50% weaker than normal conditions. Sometimes agitation with light-weight extraction tools causes damage to the carpeting.
 
When carpet gets heavily saturated with moisture, larger extraction equipment often gets used. Some heavy-duty extraction attachments use weight to squeeze the carpet and make vacuuming water easier. Some tools use the weight of the operator as the technician using it stands on the unit.
 
If standing water inside a structure is over two inches deep, then a submersible pump gets used. A pump only gets used if the water does not contain any solid materials. The water then gets pumped in our extraction tank out your sewer system through your toilet.
 
After our technicians extract as much water as possible out of the building, the drying process begins. During drying the ideal environment gets created to lower moisture levels inside building materials. For professional assistance with moisture restoration issues, call SERVPRO of North Raleigh / Wake Forest at (919) 790-1222 any time of the day.
 
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Mold Damage Cleanup from a Leaky Pipe in Your Wake Forest Home

3/22/2018 (Permalink)

Mold Remediation Mold Damage Cleanup from a Leaky Pipe in Your Wake Forest Home SERVPRO TIP--Stop Leaks in Wake Forest, Less Chance of Needing Mold Remediation

SERVPRO Says that Moisture Is the Invitation for Mold Growth

One of the biggest wastes of water in your Wake Forest home is a slow water leak. If not taken care of, plumbing leaks hidden behind your walls can lead to severe water damage. One subtle sign of such a leak is mildew or mold. Dark, moist areas that are usually hidden under flooring and behind walls allow mold to thrive. If a pipe begins leaking, mold begins to grow in the area. When you see mold in unusual places where water does not ordinarily accumulate, you could have a leaking pipe.
 
Not only do you need to deal with the failed plumbing and water damage, but the mold damage now present in your Wake Forest home also needs to be handled. Mold continues to grow and spread until the moisture is gone and the mold is cleaned up. Since mold can cause health effects, it is critical to deal with it as soon as you find it. SERVPRO technicians are always standing by to help you with these issues and make your home safe again.
 
The leaky pipe has to be taken care of to stop your moisture problem in the first place. When cleaning up the mold, we may have to take out and discard porous materials such as drywall. Mold can grow on or fill the empty crevices and spaces of these materials, making it difficult to clean or remove the mold thoroughly. When it comes to nonporous materials, these can be cleaned most of the time with damp wiping techniques and HEPA vacuuming.
 
SERVPRO staff clean from the top of your structure to the bottom, since mold spores settle downward. Not that we necessarily, clean the entire house. We clean surfaces in the direction of airflow,  toward the negative air machines which we set up. The area is also contained with a physical barrier to prevent the mold spores from spreading to clean areas of your home.
 
We dry your structure as well to keep the fungi from continuing to grow. Instead of setting up air movers which could spread the mold, dehumidifiers with a low airflow can be used. Some of the drying procedures have to wait until containment and mold removal are complete. Air scrubbers that use HEPA and carbon filters can capture motes of mold floating in the air and also help to deodorize any unpleasant musty odors. By removing damaged materials that have absorbed moisture, we also speed up the process of drying.
 
SERVPRO of North Raleigh & Wake Forest makes sure to thoroughly clean and dry your home in Rolesville, Six Forks, or Sandy Plain when there is mold damage present. Reach out to us at (919) 790-1222 as soon as you realize there is mold growth so we can help you stop it.

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Flood Damage Cleanup After Storms in Your Raleigh Home

3/11/2018 (Permalink)

Storm Damage Flood Damage Cleanup After Storms in Your Raleigh Home Make sure that you and your family are safe during a storm and possible flooding. After that, contact SERVPRO to safely dry out your property.

SERVPRO's Fast Actions After Flooding Can Help Prevent Secondary Damages From Forming

When a severe thunderstorm rolls through the Raleigh area, the risk for damage to property rises greatly as the heavy rains create water damage, plus flooding inside your home. Flooding from storms like this is a significant problem which requires a combination of methods to treat it correctly and protect your health. Unlike a typical burst pipe or a leaky roof, flood damage many times includes raw sewage which can complicate the process of remediation.
 
As soon as flooding happens in your home, you need to get in touch with us at SERVPRO so we can mitigate the flood damage in Raleigh and remove the flood water safely. Our team of experienced workers is specially trained and equipped to get the floodwaters out of your home quickly and dry your home back out.
 
As soon as we arrive at your home, we do a damage evaluation of your property. We give you an estimate on the progress which needs to be started before we initiate any cleanup work and give you the most precise approximation.
 
Once you consent to the quote, our SERVPRO staff can begin removing the flood water. We drain as much damaging water as we can by using industrial, truck-mounted pumps. Once this part of the process is done, the chances of hazardous mold growing lessen. We also target water by using advanced moisture detectors to find hidden water behind drywall and under flooring.
 
Once we drain the standing water, we use powerful fans and dehumidifiers to complete the drying process. Then, once the debris and water are removed, there can still be odors lingering in the air. Therefore, we clean and deodorize the affected areas to remove these odors.
 
Some cosmetic restoration may need to be done, as flooding can cause condensation on windows, scattered debris, peeling wallpaper, and stuck drawers or cabinets. We help you restore all these issues and more so that your home is fully restored to preloss condition.
 
SERVPRO of North Raleigh & Wake Forest understands that flooding in your home in New Light, Six Forks, or New Hope is very stressful. However, when you contact us at (919) 790-1222, you can rest assured that you have called on the team that can help you get your home back.
 
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New Hope's Mold Damage Specialists

2/27/2018 (Permalink)

Mold Remediation New Hope's Mold Damage Specialists If you discover hidden mold growing in your home, call the professionals at SERVPRO to remediate the damage.

SERVPRO Follows Industry Standards to Remediate Mold Damage in Your Home

Sometimes fungi hide from you and you do not find it until it gets out of control. Anytime water gets into your New Hope home, mold possibly forms. Many times a fungus grows from a slow water leak that you did not know existed.

As soon as you notice fungi growth, it is vital that the problem gets remediated promptly. Sometimes if left untreated, mold causes health effects in some people. To be on the safe side, call SERVPRO's mold damage experts in New Hope to give you an estimate on what the remediation process entails. Anytime a fungus is present it means that mold spores exist as well. If you do not do anything about the mold problem, many times the spores float to other areas of your home and create more fungi.

Our SERVPRO specialists are IICRC certified and know how to mitigate many types of mold damage scenarios. Our crews use industrially advanced equipment and chemicals to remediate fungal issues. All procedures we conduct throughout the restoration process follow strict standards and guidelines set by the EPA and IICRC.

The EPA mold remediation guidelines got developed for schools and commercials buildings. Our team of specialists follows these guidelines for residential properties. The guidelines provide a flowchart of critical steps in mold remediation.

The IICRC S520 Standard and Reference Guide For Professional Mold Remediation is the first published standard for the restoration industry. The guide includes principles to follow including to protect the health and safety of workers and occupants during the restoration process.

Another principle we follow from the IICRC guide is to control the contaminant from its source and make sure spores do not get airborne and cause fungi to grow in other rooms. The guide then suggests that everything contaminated gets removed from the home. Lastly, the guide stresses the importance of correcting the moisture problem so that a fungus cannot grow in the same or other areas.

Do not take your chances with mold. Anytime you even think you might have a mold problem call SERVPRO of North Raleigh & Wake Forest at (919) 790-1222 for help twenty four hours a day and seven days a week.

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Flood Damage And Insulation In Your Raleigh Home

2/20/2018 (Permalink)

Storm Damage Flood Damage And Insulation In Your Raleigh Home Even if you don't live in a high-risk flood zone, flooding is always possible from heavy storms.

Flood Damage And Your Insulation

Even though fire is a more common fear among homeowners in Raleigh, you can be as much as ten times more likely to have your home damaged by water than by fire. Sources of flooding and water damage to your property can come from weather-related flooding, which includes flash floods, heavy rains, tidal storm surges, tidal storms, and mudflows.

Even if you don't live in a high-risk flood zone, flooding is always possible from heavy storms. If your home in Raleigh has experienced flooding and flood damage, it is imperative that action is taken right away to restore your home. SERVPRO is always standing by to help you mitigate any flood damage and clean up your home.

When your home is flooded, one thing we need to check is your insulation. Moisture lessens its ability to work, and so it may have to be removed. Unlike other kinds of insulation, however, fiberglass insulation might not permanently lose its power. It is sometimes possible for us to dry it.

Rockwool and cellulose insulations usually mat when they get wet. Plus, moisture antimicrobial qualities and the fire resistance of cellulosic material. Rockwood also has metal in it which can rust when wet. Therefore, these kinds of insulation might need replacing.

SERVPRO techs also understand that vapor barriers on fiberglass insulation can slow drying, so it cannot always be restored. It can be difficult to dry insulation inside fully enclosed ceiling cavities or walls. Stopping the growth of mold is also a big concern in this situation.

Drying wall cavities requires us to ventilate them. One way we do this is by drilling holes in between studs and removing the baseboards. We then use these holes to force air into the wall cavities to increase evaporation. If a lot of moisture is present, we might need to remove drywall. There won’t always be moisture inside your walls during a flood situation. We use moisture meters to detect any hidden moisture.

When you experience flooding in your home in New Light, Brookhaven, or Six Forks, SERVPRO of North Raleigh & Wake Forest is thorough in their remediation process to get your structure dry and safe again. Give us a call at (919) 790-1222 as soon as possible after an emergency like this so we can help.

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Understanding the Basics of Mold Damage to Your Raleigh Home

2/6/2018 (Permalink)

Mold Remediation Understanding the Basics of Mold Damage to Your Raleigh Home Finding mold in your home does not need to cause a panic. Contact SERVPRO to investigate and remediate the damage.

SERVPRO Offers Mold Remediation as Well as Preventative Tips for Homeowners 

Mold can cause extensive damage to your Raleigh home if it is neglected. Understanding the basics about mold can help you spot the early signs of the damage and take steps to mitigate the problem before it gets out of hand.

The best line of defense against mold damage to your Raleigh home is to act fast and seek professional help. SERVPRO technicians have a better chance to control the situation if they spring into action during the early stages of the damage. Here are some facts that you should be aware of regarding mold and the damage it causes to your home.

Mold begins with a spore
Spores are microscopic structures that germinate to form mold. As they are microscopic, they can stay suspended in the air for a long time, and even a tiny mass can contain thousands of individual spores. If a mass of these spores is disturbed by anything, thousands of them are set free and can float in the air to reach almost anywhere in your home. SERVPRO professionals have the necessary equipment to limit this spread and contain the damage.

As the spores are tiny, even a gentle wind can carry them off and keep them suspended. The airborne spores eventually do settle down due to the gravity.

Spores germinate to form mold colonies
Spores can stay dormant for a very long time, waiting for the right conditions for germination. The right conditions include high moisture content, the right temperature and organic material to support growth.

Once the spores settle on a surface, they can absorb excess moisture and swell. They begin to grow by forming a network of filaments called hyphae. Some of these hyphae function as make-shift roots and anchor the mold network to the surface. Other hyphae bear spores on their tops.

Right conditions are essential for mold to thrive
Mold can thrive and grow if the conditions are just right. Excess moisture and a temperature between 68 to 86 degrees are ideal for the spores to germinate. Organic material such as wood, paper, fabric, walls, can act as a source of food as well.

Any surface that is open to the air accumulates spores over time, and if the conditions of temperature and moisture are conducive, mold can start growing.

Call SERVPRO of North Raleigh & Wake Forest today at (919) 790-1222 to schedule an inspection today.

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Who Do You Call When Fire Damage Overtakes Your Raleigh Home?

1/23/2018 (Permalink)

Fire Damage Who Do You Call When Fire Damage Overtakes Your Raleigh Home? Fires can be a devastating force to your Raleigh home.

Fire Damage To Your Home

Fires can be a devastating force to your Raleigh home. Sometimes one of the worst effects fire can leave behind comes less from the flames and more from the extinguishing efforts of the dedicated firefighting teams in the area that put out the blaze. Depending on the severity of the structural fire to your home, extinguishing might have taken quite a lot of water and time to achieve. This scenario can result in a lot of water damage on top of the fire restoration that you already need.

While this is often a lesser considered fire damage aspect to Raleigh homes, excessive water damage is often the result that many families have to deal with before proper fire restoration service can even begin. Fortunately, you have a local restoration company at your disposal that can help you deal with all aspects of fire and water restoration. Our SERVPRO technicians have the experience and state-of-the-art equipment to give you back the home you had before the fire ever started.

When our SERVPRO restoration specialists arrive at your home to begin assessing the damage, our concentration lies in preventing further damage from occurring. Our team boards up broken windows and tarps over holes that might have gotten created from the fire or the extinguishing efforts, successfully protecting your home. This process prevents elemental damage from occurring while the inside restoration process is getting completed.

To successfully restore your home from its fire damage, water restoration has to get accomplished first. Our specialists utilize pump trucks and portable pump devices to quickly extract all present pooled water from your floors throughout the affected area. Once drying efforts are a success from combining both dehumidification and air moving equipment, our focus can switch back to assessing the fire damage present in your home.

While there are many stages to successfully restoring your home after a devastating fire, choosing the right restoration team can take a lot of stress and worry off your shoulders. When you are facing fire damage in your home, call SERVPRO of North Raleigh & Wake Forest. We can be reached anytime at (919) 790-1222.

Visit https://www.raleighnc.gov/ for more about the city of Raleigh.

Cleaning Up After Water Damage In Raleigh

1/18/2018 (Permalink)

Water Damage Cleaning Up After Water Damage In Raleigh SERVPRO Has Industry-Leading Pumping Equipment for Water Removal from Raleigh Properties.

Fast Water Removal Mitigates Damage to Your Home--Call SERVPRO

There may be a number of causes of damage to your Raleigh home or commercial property, but whatever the reason for the damage it needs to be dealt with quickly. The longer the problem is left, the harder and more expensive it can be to put right. SERVPRO has experts in water removal and damage restoration, and we are confident that we can help with the problems you are experiencing.

The most important thing to remember in cases of water damage in Raleigh is that quick action is the key. SERVPRO can be contacted at any stage of the water removal and damage restoration process but for expedient results call when you first notice any excess water so that we can see the process through from start to finish. We can respond to your call quickly and can get started on assessing the extent of the damage straight away. We use tools such as moisture meters to help us find out exactly how much water we are dealing with and this allows us to plan our next steps accordingly. Of course, puddles of water can be suctioned up quickly as we search for hidden water and moisture.

We can remove all excess water through the use of water pumps. These can be either truck mounted or portable, depending on the location of your property and how much water there is to remove. When all traces of visible water have gone, then we use drying mats and air movers as well as a range of other techniques to ensure that there is no moisture left behind. Strategically placing dehumidifiers capture the remaining airborne moisture. This reduces the likelihood that any mold might develop and also ensures that all surfaces are ready for any restoration work to begin.

Our SERVPRO technicians are trained to IICRC standards for water damage restoration. This assures our customers that they are getting the very best and professional service carried out on their property.

You should call SERVPRO of North Raleigh & Wake Forest as soon as you notice any signs of water damage in your property. We are available 24/7 at (919) 790-1222. We also serve the areas of New Hope and Brookhaven.

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How To Remove Mold From Your Wake Forest Home

1/14/2018 (Permalink)

Mold Remediation How To Remove Mold From Your Wake Forest Home Contacting SERVPRO right after you see or smell mold in your home is your best action to start the remediation process and deal with the mold.

Team SERVPRO Quickly Investigates and Then Remediates the Presence of Mold in Your Home

Your Wake Forest home is inevitably going to find times throughout the year where there is a good deal of moisture in the air, and this could present the right conditions for mold to grow. Even something as simple as a small water incident that did not get cleaned up thoroughly could provide the right scenario to feed spores in the air to grow colonies. The trouble is, you might not be able to see these colonies growing until they are relatively widespread throughout the entire area.
 
In any instance where you have discovered mold damage to your Wake Forest residence, you have to know whom you can trust to fix the problem. Our SERVPRO technicians have both expertise and expert training to hold themselves to the high standards required to be IICRC-certified. We have the skill set to identify not only where mold is, but what kind of mold and how to remove that type individually.
 
When we begin our assessment, and confirm the presence of mold in your home, we shut off circulating systems like heating and air conditioning to prevent the new spores from finding a home elsewhere around the house. Our SERVPRO specialists form a barrier around the present colonies using negative air chambers which deactivates spores floating in the air and prevents them from leaving the containment area.
 
Scrubbers with HEPA filters get used to thoroughly clean the affected surfaces and upholstery to remove the organism entirely. The entire process coincides with a continued effort to dehumidify the affected area, successfully removing moisture and preventing the condition necessary for the future growth of mold colonies. Assessing what the cause of the present moisture is an integral part of the remediation process as well, and our certified specialists can often determine where it has come from and how to prevent it from recurring.
 
Finding mold damage in your Wake Forest home might seem like a traumatic event, but with the right professional assistance, it can get rectified quickly and successfully. Give SERVPRO of North Raleigh & Wake Forest a call today at (919) 790-1222.

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How Commercial Water Removal Can Help Your Raleigh Restaurant Get Back in Business

12/19/2017 (Permalink)

Commercial How Commercial Water Removal Can Help Your Raleigh Restaurant Get Back in Business Restaurant owners are likely to face water damage, call on SERVPRO to remediate the damage quickly.

SERVPRO Offers Quick and Efficient Commercial Water Removal Services

Whether you are ready for it or not, as a restaurant owner water damage is almost inevitable. However, if you are prepared, you can handle the incident like a pro and take control of the situation. If you face such an incident in your Raleigh restaurant, make sure that you seek professional help as soon as possible.

Water damage in your Raleigh restaurant can rapidly get out of hand if you do not act fast. Thankfully, here at SERVPRO, we have a team of experts who can help you get things back in control in no time. Our IICRC-certified technicians are trained to handle any size disaster quickly and efficiently.

We understand that keeping your doors open is crucial for you and your employees. Our technicians work tirelessly to achieve this goal. As soon as we hear from you, our staff springs into action, and we reach you as soon as we can. Once our team is on site, we evaluate the situation, develop a plan, and start taking steps toward restoration.

Stagnant water can quickly seep under the floor, walls and other places in your restaurant and start secondary damage. SERVPRO technicians make sure to not only remove the stagnant water but also eliminate the residual moisture as efficiently as possible. We use some of the best equipment such as pumps, dehumidifiers, air movers and foggers to remove as much moisture from the affected area as possible.

We treat you and your property with care and work with you to develop a plan of action that you are comfortable with, and you can afford.

SERVPRO technicians are available round the clock and are eager to put their skills and expertise to work for you. All you need to do is make a call to SERVPRO of North Raleigh & Wake Forest at (919) 790-1222 as soon as possible. We will make sure that your restaurant is back to pre-damage conditions as quickly as possible.  

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Three Tips to Reduce Your Risk of Fire Damage in Raleigh

12/7/2017 (Permalink)

Fire Damage Three Tips to Reduce Your Risk of Fire Damage in Raleigh Holiday Candles Can Cause Fires--SERVPRO Tip

Heed SERVPRO's Advice to Reduce the Chance of Fire & Smoke Damage

Keeping your home safeguarded against fire damage in Raleigh does not take much time or money, but still every year SERVPRO franchises nationwide clean up after hundreds of fires that could have been avoided or prevented with minor changes. While the risk of your home catching fire is probably low, you can drive that risk even further down with some simple changes in your lifestyle and situation. Some of these changes could even end up saving you money on other expenses, in addition to reducing the likelihood of a future fire.
 
A Good Lightning Rod
Lightning remains one of the most common causes of fire damage in Raleigh and other cities in the Carolinas due to relatively frequent rainfall, thunderstorms, and the occasional hurricane in many months of the year. Lightning rods are designed to attract lightning to a contained, grounded metal avenue, and prevent many fires from starting every year across the United States. Make sure your lightning rod(s)is in good condition and, if you do not have one installed, consider hooking one up to your property. Nearby tall trees can also divert lightning away from your home, but can also catch fire themselves and later spread to the home.
 
Keeping Lights Off
Not only does reducing lightbulb usage in your home save money on power expenditures, but it also significantly lowers your risk of an electrical fire. Traditional light bulbs may sometimes produce sparks or catch fire when they burn out or experience a power surge, potentially blooming into a dangerous and fast-spreading electrical fire. Consider investing in newer LED lighting, or just flip the lights off whenever you do not need them.
 
No More Candles
Candles are a remarkably common source of house fires in the United States, even though most American homes use them only for decorative and ambiance purposes. While candles can imbue the air with a pleasant smell and make your home prettier, they are also a huge fire hazard. At the very least, you should put out any candles when you leave the room for longer than a two or three minute period, but cutting back on their usage altogether is often a better option.
 
SERVPRO of North Raleigh & Wake Forest is an experienced local provider of fire damage restoration and cleanup services. If your home has been affected by fire, call us at (919) 790-1222.

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How Flood Damage can Affect Your Raleigh Residence when Appliances Malfunction

11/13/2017 (Permalink)

Water Damage How Flood Damage can Affect Your Raleigh Residence when Appliances Malfunction Accidents can happen from broken or worn out pipes. If your home is flooded as a result, contact SERVPRO for quick remediation.

SERVPRO Technicians Arrive Quickly After a Water Damage Incident in Your Home

We know that protecting your Raleigh home from damage is a recurring task that you take seriously. Your home is one of your most substantial investments and provides the majority of your family's protection. Making sure it remains intact and damage-free ensures that your family stays protected from the elements and other dangers.

One problem that occurs in homes is flood damage in Raleigh caused by a broken water line. Washing machines, dishwashers, or ice makers can quickly flood a home when the line supplying the water breaks or comes loose. Even a partial detachment can create a catastrophe. Water heaters can also cause the same issues and with even worse complications than the other appliances.

All too often, once installed, these lines rarely receive a second thought. Without thinking about these, inspection of those same lines does not happen as it should. While homeowners can help prevent these from happening, this is only true when a loose hose or worn out hardware is detected before a problem happens. Timely inspections cannot eliminate all problems, only decrease their possibility.

Because accidents happen with even the most diligent care, SERVPRO offers 24-hour service. Every second counts when your home is taking on water, so we respond when you need us, for your convenience. When we arrive, we arrive ready to start removing the water, helping your home recover from the water that slowly but steadily sets in throughout your home.

The water coming from water lines is clean and drinkable, until it hits the floor and becomes contaminated. Even if your home is spotless, residues from cleaners and home care products can mix in the water and spread to areas where they then cause damage. If we can remove the water quickly enough, and if several other factors are favorable, the chances of saving any carpeting increase.

Just as we take extraordinary measures to dry a wood floor, there are newly developed methods that can now restore carpeting. However, these measures usually fail when flooding comes from outside sources because of the amount of contamination. If interior-sourced water stagnates inside your home, this can also cause these measures to become ineffective.  

SERVPRO of North Raleigh & Wake Forest wants to help your family recover after flood damage, including helping you retain your current carpeting. Call us at (919) 790-1222 for the latest in technological advances and equipment used by IICRC-certified technicians who care about your family and your home.

For more information about the City of Raleigh, North Carolina visit:  https://www.raleighnc.gov/

Commercial Fire Damage Keeps Raleigh Restaurants Closed

11/13/2017 (Permalink)

Commercial Commercial Fire Damage Keeps Raleigh Restaurants Closed Whenever a Raleigh restaurant sustains commercial fire damage, it can take a very long time to get everything back to normal again.

Commercial Fire Damage

Kitchen fires can happen in both homes and businesses. When a restaurant in Raleigh experiences one, it can change everything in a matter of minutes. After the primary shock and evacuation of your restaurant, diners typically expect you to reopen quickly. After all, it was only a 'small fire.'

However, whenever a Raleigh restaurant sustains commercial fire damage, it can take a very long time to get everything back to normal again. SERVPRO technicians undergo extensive training and education so they can remediate problems caused by smoke, soot, and fire in a rapid manner. Working quickly not only gets the job done faster but it also keeps existing damage from spreading.

While experts recommend against using water on a kitchen fire as it sits on the stove, any areas that catch fire where firefighters attend to later can sustain water damage, as well. This damage continues to spread. It can also affect metal throughout your kitchen.

As moisture seeps underneath floors, inside walls, and behind cabinets, smokey residues and soot slowly harden on materials. The black-coated walls, shelves, equipment, and anything else needs specialized cleaning skills to restore them again. Without timely removal, the materials covered by soot and smoke can lose their shine or luster when cleaning does take place later.

Charring of walls and other structures requires repairs, as well. Removal of damaged materials and followed by replacements helps cut the odor down a great deal. However, the soot and smoke permeate everywhere, including the dining area. Your patrons might not expect the scent of your restaurant to also return to normal, but if it smells bad when they return, you should expect complaints.

Our Odor Control Technician (OCT) works alongside the rest of our crew members, ensuring your restaurant is genuinely ready to reopen. Scent makes up a large part of our daily lives. While eating a meal, much of the taste is made up of how it smells. Bad smells can adversely affect the taste so almost any food. We want to make sure that even the food served at your restaurant is once again “Like it never even happened.”

The technicians of SERVPRO of North Raleigh & Wake Forest enjoy eating at our local restaurants with their families, and we want to help your restaurant reopen quickly after fire damage. Call us for our 24-hour service at (919) 790-1222 any day of the year.

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All Flood Damage in Raleigh Homes Needs an Immediate Response

10/21/2017 (Permalink)

Storm Damage All Flood Damage in Raleigh Homes Needs an Immediate Response Take precautions against flooding in your home. But if you experience floodwaters entering your residence, contact SERVPRO for drying out services.

SERVPRO Technicians Respond Quickly and Help Prevent Secondary Damages Such as Mold From Forming

Even without being on the coastline, the weather in inland areas can reflect the weather nearer the ocean. This includes the Raleigh area, and when this happens, residences in our area often suffer weather-related problems.

One of these problems that homeowners might experience includes flood damage in Raleigh. This year, because of the increased amount of tropical storm activity, the chances seem more significant than in previous years for this type of specific problem.  

Flooded homes need immediate and professional mitigation services to remain protected. Some homeowners believe waiting for the season to pass can provide cost-savings but this can result in the opposite, instead. Increased financial strains occur because damages spread easily, increasing quickly, in a home sans timely mitigation.

Instead of waiting for the end of the worst weather, realizing that much of it may never affect the properties in our area, including your home, rendering a wait-and-see approach costly instead of paying off with financial savings. Assuming otherwise and waiting to mitigate the already existing damage from flooding ensures that any existing damage inside your home increases, spreads, and develops secondary issues.   

SERVPRO wants to help you keep overall costs low and manageable by providing timely mitigation for all of the issues your home currently faces. As we work to remove damaged materials, clean areas infiltrated by flood waters, and reduce the overall humidity inside your home, we can provide you tips that protect your property against future flooding disasters. There is no reason to wait for the season to pass before performing the work that can keep mold from growing or drywall from disintegrating.

Even though we can never prevent any disasters from occurring, having first-hand knowledge of your home can provide us with the information needed to diminish possible damages. Following through can save homeowners from experiencing more significant losses than necessary during future flooding events.  

Tips that might work can include keeping valuables, such as electronics and heirlooms, and perishable items, mainly foodstuffs, in higher-than-normal locations until the season passes. Sandbags placed around your property's perimeter can also provide some protection for short-lived flooding events. Having already filled sandbags ready before such events can save an enormous amount of time while keeping your family less-stressed about such circumstances.

Always ready to help you with both small and enormous disasters, SERVPRO of North Raleigh & Wake Forest can be contacted by calling their local number, (919) 790-1222. Flood damage can leave your home in unlivable condition, but we can help reverse any flood damage present.

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Water Damage in a Raleigh Home's Kitchen or Pantry

10/20/2017 (Permalink)

Water Damage Water Damage in a Raleigh Home's Kitchen or Pantry When mopping water can seep under appliances causing a build up water damage.

SERVPRO Can Detect Hidden Water Damage in Your Kitchen

Storing your cookware in an easily-accessible location in your Raleigh residence helps make meal preparation a smooth process. Sometimes, when in a rush, it might seem unimportant if these items remain damp when you put them away. This dampness can accumulate, though, and cause problems in your home if you allow this to happen repeatedly.

Raleigh homes with water damage can suffer other consequences. Microbial growth is almost impossible without an abundance of moisture. Other pests, such as rodents and insects, find homes with damp areas much more inviting than they do drier homes. Removing the damaged areas can make your home less likely to succumb to invasions by pests in the future.

At SERVPRO, we install dehumidifiers that remove any problematic moisture from the air and keep it at a comfortable level for you and your family. Complete dryness is not healthy, either, so we use models that you can adjust for your comfort. We recommend for you to check kitchen and pantry shelves to ensure their placement remains level to prevent moisture from running back toward the wall and traveling downward.

Any visible damage that seems minor can hide severely damaged areas, so we check these areas with high-tech devices to reveal where elevated moisture accumulation exists. Water pipes that leak remain one of the most common reasons for water damage, but condensation on appliances can also become problematic. Regardless of the source, we can locate it and put a stop to the problem before it worsens.

For water damage that already affects your kitchen, we first remove damaged materials and then clean other areas of grit and grime that seems to build up in these types of areas. These locations can include behind your sink and underneath the cabinet, under appliances where mop water often seeps, or around windowsills. After completion of our work, your kitchen and pantry areas can function once again as they should, “Like it never even happened.” We know that your kitchen is a focal point in your family's life, and we want to make it a clean place to prepare food and eat meals for everyone in your home again.

SERVPRO of North Raleigh & Wake Forest's employees are trained and skilled Applied Structural Drying Technicians (ASD) who care about the state of your home. We can be contacted at our local number, (919) 790-1222, 24 hours a day, every day of the year. Call us so we can undo the problems water damage can cause.

For more information about Raleigh, visit https://www.raleighnc.gov/.

Fire Damage Restoration in Raleigh

10/6/2017 (Permalink)

Fire Damage Fire Damage Restoration in Raleigh SERVPRO has the resources to clean and restore soot and smoke damage.

SERVPRO Can Clean and Restore Your Raleigh Property from Fire Damage

Fire disasters in Raleigh may occur unexpectedly and wreak havoc on your property. The resultant smoke and soot can ruin your upholstery, fabrics, furniture, and even walls. In worst case scenarios, the fire may even bring the whole structure down, leading to immense losses. From this end, it is important to have a fire damage restoration company on speed dial. A competent and experienced professional can arrive at the site on time and salvage most of the property that sustained damage.

At SERVPRO, we have a team of IICRC-certified fire damage restoration experts and a stock of resources that enable us to respond swiftly to fire emergencies in Raleigh. We are locally-based and understand the importance of quick action when it comes to smoke damage restoration. Within a few hours of notification, we can arrive at the site and complete the cleanup process quickly, “Like it never even happened.”

Smoke damage occurs after the firefighters extinguish the fire. The soot and smoke from the fire spread across the room rapidly and settle on various surfaces. Soot is a fine, black substance that binds to fabrics and walls. It is a byproduct of burning fossil fuels and is made up of dust, acids, and chemicals. Not only is it a health hazard, but it can also cause extensive property damage if not handled immediately.

The type of soot or smoke damage determines the cleanup process we use. SERVPRO technicians have vast knowledge on how to deal with different types of smoke and soot damage. If you contact us quickly, we can be able to salvage most of your items. To maintain Health and Safety regulations, all our professionals use Personal Protective Equipment (or PPE) during restoration.

We remove all restorable items from the site and then clean them up before returning to you. Depending on the extent of smoke damage, we may also apply specialist cleaning. Our technicians can use visual observation to assess the best approach for the situation.

Locally Owned Company with National Resources

You risk losing valuable items when a fire disaster occurs in your home. If you need quick, reliable fire damage restoration services, SERVPRO of North Raleigh & Wake Forest is just around the corner. We have dedicated personnel who can arrive promptly at the site and begin the restoration process. Call us anytime at (919) 790-1222.

For more information regarding the city of Raleigh, click here

Keeping Your Family Safe in a Flood Damage Situation in Raleigh

9/30/2017 (Permalink)

Storm Damage Keeping Your Family Safe in a Flood Damage Situation in Raleigh Don't let flood or storm damage keep you out of your home for long. Contact SERVPRO and we'll quickly start the remediation and restoration processes.

SERVPRO Technicians Remediate Your Flood Damage to Keep You and Your Family Impervious to Floodwaters

Floodwaters present various risks such as injuries, hazards, and diseases to the residents of Raleigh. Furthermore, they can lead to immeasurable damage to your property, belongings, and the environment at large. In the end, you may end up spending tons of money on repairs and maintenance.
 
Dramatic climate changes can put you at risk of flooding and, consequently, flood damage in Raleigh. When this happens, safety should be your main priority. Once everyone is safe and out of danger, SERVPRO can come in and proceed with the restoration process. Our IICRC-approved technicians are highly experienced and highly skilled, using state-of-the-art equipment when responding to an emergency.
 
In most flood damage situations, the floodwater is usually contaminated. Any floodwater can contain dangerous bacteria that could be harmful to your health - from sewers and drains in urban areas to animal wastes in rural areas. If possible, always wear protection (such as Wellington boots) when entering the floodwater and keep your hands out of the water.
 
SERVPRO flood damage restoration technicians can disinfect any item that has been in contact with the floodwater, and then discard the ones that cannot be properly cleaned. Hand sanitizing gel or wet wipes can work as a temporary cleaning solution before we arrive. Any food that has been contaminated by the floodwater should be disposed of, including fresh produce from the refrigerator or freezer.
 
Flood damage normally comes hand in hand with bad odors and dampness, which may take SERVPRO several months to eliminate from your home. Generally, steer away from floodwater that is moving or is above 4 inches (10 cm) from the flood. Fast moving water can unbalance and knock you off your feet. Considering that water levels may change drastically anytime, you need to position yourself in a place where you can escape to safety when the levels rise. Indeed, floodwater can hide numerous physical hazards such as open manholes, raised drain covers, sharp items like metal or glass, and other trip hazards.
 
Storms and floods are unexpected, but when they come knocking, you can trust SERVPRO of North Raleigh & Wake Forest to restore any flood damage they may bring about. Our services are available 24/7, every day of the week. Call us today at (919) 790-1222.

For more information regarding Raleigh, click here

Contact A Professional To Address Mold Damage In Your Raleigh Area Home

9/13/2017 (Permalink)

Mold Remediation Contact A Professional To Address Mold Damage In Your Raleigh Area Home Mold Colonies Like These Pictured Require Professional Remediation--Contact SERVPRO

Trust Mold Remediation to the Experts

If you currently have mold growing inside of your Raleigh home, you should understand that there are a few species of mold that are more hazardous than others. More dangerous species release mycotoxins into the air that are the source of health problems that develop in some individuals once exposed.

However, many other species also produce toxins that mix with moisture covering vast areas of indoor growth, making the entire affected area potentially problematic. Regardless of the amount or type of mold damage, you find in your Raleigh area home; you should take steps to remove it promptly.

Suspecting that you have mold somewhere in your home is enough to warrant contacting a professional mold remediation company like SERVPRO for help. You never want to take too long or ignore this possibly hazardous problem entirely. Let the professionals figure out if it exists, stay safe and let us assist you with making your next steps.

If you intend on locating mold before asking for help, the most practical way to locate a mold on your property is by using your eyes and nose. Finding mold stains on your walls obviously, means you have a problem. However, it is entirely possible to smell a mold problem that exists, without seeing any growth. It is also entirely possible to have an extensive mold problem and no odors are detectable.

Visible mold growth can come in a variety of colors and appearances. You might find a mixture of white, gray, brown, black, yellow, or even green, followed by discolorations, stains, or what looks like a fuzzy surface on regularly smooth building materials.
 
Always pay close attention to areas with a noticeable musty, dirt smell, or signs of excess moisture, water damage, and elevated humidity. Again, you can leave this task to IICRC certified professionals available at SERVPRO; we never want you to put yourself in a possibly unsafe situation.
 
One call gives you access to qualified professionals who can do the heavy lifting for you, call our office at SERVPRO of North Raleigh to begin your home’s mold remediation services. We are ready to assist homeowners throughout the Raleigh and Wake Forest areas, anytime, 24/7, 365. (919) 790-1222

Enjoy the art in this beautiful town.

We Fight Water Damage in Your Raleigh Area Home So You Don't Have to

9/11/2017 (Permalink)

Water Damage We Fight Water Damage in Your Raleigh Area Home So You Don't Have to An overflowing toilet can send contaminated water throughout your house. Contact SERVPRO to have it cleaned up correctly giving you peace of mind.

SERVPRO's Technicians Arrive Quickly to Help Prevent Secondary Damages

Having severe water damage on your Raleigh property can potentially cause significant problems over time. You need to address water issues as soon as you find them and give your home the best chance at a full recovery.  

It is common today for homeowners to seek professional help to address water damage issues found in their Raleigh area home. You may not have the expertise, time, or tools necessary to perform all of the needed repairs alone and there is nothing wrong with that. Times have changed and you no longer need to work a full-time job only to come home to fix the toilet or a broken appliance, never getting time for yourself.

Today, some highly-trained professionals offer to perform these services for you. Places like SERVPRO maintain a regular crew of IICRC-industry certified technicians that perform a wide variety of repairs that also include cleanup and restoration for any part of your home. We offer you personalized services, free of judgment and ridicule, providing you with excellent alternatives that make taking care of your home, easier.

SERVPRO technicians train in a grueling manner, making them especially qualified to provide you the best results possible. Using the latest methods and equipment available, our technicians help you make the most out of unforgiving situations. Our services are available to homeowners and property managers throughout the area, 24-hours a day, 7-days a week. Calling us gives you access to trusted members of the restoration community that you can count on to provide you with answers to disasters that occur on your property.

Whether you have a backflow in an upstairs toilet or water damage caused by a recent storm, SERVPRO can provide you with the services you need to recover quickly and efficiently. You only have to make one call to have it all; we offer full-service solutions, making your restoration as stress-free as possible.  

Make the most of what is available to you, call SERVPRO of North Raleigh & Wake Forest to receive quality results to water damage issues in your home, today. (919) 790-1222

For more information regarding Raleigh, click here

Hotels & Motels Searching for Help With Water Damage in Raleigh

8/27/2017 (Permalink)

Commercial Hotels & Motels Searching for Help With Water Damage in Raleigh Any type of leak in you bathrooms that goes unnoticed can add up to water and possibly mold damage in the long run. Contact SERVPRO for remediation.

SERVPRO Technicians Determine the Cause of Water Damage When it is Not Obviously Apparent

Water can do an enormous amount of damage in a small amount of time, especially when you are busy running a well-established hotel or motel in Raleigh. You become distracted by daily events while a storm can take its toll on your roof, or a small plumbing leak occurs that can go unnoticed for months. These situations allow water to enter your property at various locations and lead to corrosion, rot, and even mold.  

To continue providing your clientele with the highest quality stay possible, you should have your area hotel, or motel inspected for water damage in Raleigh. Give an expertly trained restoration specialist the opportunity to help you maintain your property, with little to no interruption to the services you provide. A quality restoration company has the personnel and resources available to locate, repair, and even prevent problems quickly and efficiently.

SERVPRO technicians have access to the latest advances in water location and detection devices. Infrared moisture detectors are used to make locating water on your property easier while hygrometers accurately determine the amount of saturation that exists. We also have water extractors of every shape and size, including attachments that give us the ability to reach small patches of water hidden within your walls, crawlspaces, or attic with ease.  

At SERVPRO, we show you the respect and understanding you deserve. Regardless of the size of the problem, you are experiencing, our technicians put forth every effort to repair the situation to the best of our ability. We can even offer a variety of recommendations that help you prevent these incidents from developing in the future, saving you from dealing with large-loss situations that prevent your business from operating normally.

SERVPRO services include carpet cleaning, water removal, and restoration to cover every emergency situation imaginable including fire, water, mold, and storm damage. Our technicians provide you with a one-stop solution, performing repairs and putting the finishing touches on even the toughest jobs. We also have commercial cleaning services available that make maintaining your building a cinch, with cleaning technicians that do far more than a regular janitorial service.  

Take advantage of emergency services available at SERVPRO of North Raleigh & Wake Forest. We serve the entire area, call today. (919) 790-1222

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SERVPRO Meets The Challenge Of Attic Restoration After Fire Damage In Raleigh

8/21/2017 (Permalink)

Fire Damage SERVPRO Meets The Challenge Of Attic Restoration After Fire Damage In Raleigh For Smoke & Fire Cleanup in Your Raleigh Property Call SERVPRO

Soot, Odors and Charred Lumbar Problems Are Resolved by SERVPRO

In the case of a house fire, the attic is at risk of smoke damage, especially when the fire starts in or near the attic. In any fire restoration situation, the aim is to restore every affected area of your Raleigh property as much as possible so that your home feels like your own again. An important facet of fire cleanup is tackling any soot damage in the attic.
 
Attics pose particular challenges when it comes to restoration after fire damage to your Raleigh home. That is why we recommend calling SERVPRO as soon as you can. We train our technicians to IICRC-standards and make sure they have all the training and equipment needed to tackle even challenging situations. When you call us you can rest assured that your attic is in safe hands.
 
An attic is usually a small space or at least one with slanting eaves. It is less accessible than the rest of your home, which is why you need the best experts on hand to help you. The unusual shape of the attic poses a problem, and much of the timber in the attic is likely to be unfinished, which means it is harder to remove soot residue.
 
Our team starts by sorting and cataloging any items in your attic. Non-salvageable items are disposed of, while salvageable items are logged and taken to our specialist facilities for cleaning. Do not worry – no item is removed or destroyed without consulting you first.
 
Once the attic is clear of items and debris, we set to work cleaning it up. Because much of the timber in attics is untreated, several methods are available for restoration. Under the right conditions, pressurized CO2 pellets are directed at the affected lumber to chase the residues off. Since the carbon dioxide sublimates from solid to gas, there is no mess other that the removed particles. Abrasive cleaning actions such as wire brush scrubbing are often the most efficient choice for soot removal. We train our technicians in a range of cleaning methods so they can tackle the aftermath of any fire.
 
If it is necessary, exposed timber is treated with duct sealer or a deodorizing sealer to control odor and restore the surface as much as possible.
 
Our team also deodorizes your attic, so you will not even notice that a smoky smell used to linger there. Depending on the situation, we bring in either thermal foggers or ozone machines to thoroughly deodorize the space and leave it clean once more. By chemically altering the noxious particulates, the odors are removed, not masked until a scent wears off.
 
Attics present a unique challenge to restoration teams, but SERVPRO does not stop until your attic is clean and usable once more. For help with fire and smoke cleanup to your Raleigh, New Hope, and Wake Forest property, call SERVPRO of North Raleigh & Wake Forest at (919) 790-1222 today for assistance.

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Raleigh Mold Damage Source

8/5/2017 (Permalink)

Mold Remediation Raleigh Mold Damage Source Mold Remediation in Raleigh Stops the Spread of these Hyphae--Call SERVPRO

Moisture Removal Begins Mild Damage Remediation in Raleigh Properties

Mold is everywhere. The spores that form mold growths are in the air and inside every home and business. The only exceptions are ‘clean rooms’; surgical theatres for example or some electronic assembly chambers.

If you want to understand mold damage in your Raleigh home, it is necessary to know how mold expands and grows anywhere in the right temperature range with sufficient moisture and food. SERVPRO has more than twenty years of experience in North Carolina studying mold and the most efficient ways to stop its growth and remove it.
 
Mold starts as a tiny spore, usually airborne. Each one is tinier than a mustard seed, and a mass of thousands is smaller than the head of a pin. When these airborne spores settle on a surface, they remain inert unless they come into contact a source of moisture. The initial amount of water does not need to be more than a few drops, that is all it takes for spores to expand and extend hyphae.
 
These extensions spread across surfaces to expand the new growth. When they find a food source, hyphae grow into the material; normally construction items like drywall and ceiling tiles. They sustain the growth and speed expansion as well.
 
Most mold grows at a range of 68 to 86 degrees Fahrenheit. Since this is the temperature range for most homes in North America year-round, fungi growth is a problem in Fall and Winter as well as Spring and Summer. Obviously, the best way to stop mold growth is to turn off the moisture since it is also the starting point of the growth. Then we eliminate the source, be it a leaking pipe, pooled water under a damaged section of roof, a severe flood, or something else.
 
With the mold halted, we begin cleaning and removal. First, we isolate the area as best as possible; this prevents accidental contamination of other, clean parts of the house. After an initial pass with commercial grade vacuums to pull up loose spores, we remove all building material and personal property with mold. Depending on the item and the amount of mold involved, we clean it on-site, at our facility, or dispose of it.
 
For mold on the structure, we use a variety of antifungal agents and tools to kill and remove surface mold. If the spores have grown just below the surface, we remove the piece or cut away the affected section if structural integrity remains uncompromised.
 
Stopping mold and removing the damage from your home is not a simple task. At SERVPRO of North Raleigh & Wake Forest, we have the personnel, training, and equipment needed to ensure we do it as quickly as possible and still provide a safe environment for you and your family to return home. If you need us, call today at (919) 790-1222.

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Avoid Continuing Water Damage Problems In Raleigh

7/24/2017 (Permalink)

Water Damage Avoid Continuing Water Damage Problems In Raleigh A Water Drip Can Lead to Damage in a Raleigh Home, SERVPRO Is Here to Help

Elimination of Water Drips Prevents Hidden Damages from Expanding

Many people view home maintenance as a checklist, taking care of routine or obvious problems one by one. A mysterious puddle of water gets mopped up every few days without much thought, or a persistently musty smelling bathroom gets a regular scrub and an air freshener. SERVPRO recommends an evaluation of unexpected dampness and odors as hidden water damage can be the cause.
 
Water damage in your Raleigh home can be stealthy, fine cracks in a pipe or a loose connection dripping water over time. Failing to install or use an exhaust fan in a bathroom or kitchen allows humidity to soar, dampening walls enough for mildew or mold to take hold. These types of seemingly minor water incursions are prevalent and eventually create severe harm to your home if ignored. Our highly trained technicians know where to find concealed water incursions and how to restore the damage they cause.
 
Left untreated, even tiny amounts of water soak into the structure of a home. Wood swells, rotting out under sink cabinets or producing warped areas on a hardwood floor. Drywall crumbles and ceilings sag, the paint bubbling and peeling. Anywhere water lives mold takes up residency, proliferating between walls or under tiles. SERVPRO crews unravel the mystery of this damage, finding the leaks and measuring the moisture content of your home’s building materials and air. Then we formulate a plan to abate the leaks or excessive humidity and the damage they caused.
 
We expose the wet areas any way possible, opening cabinet doors and removing kick plates to extract standing water and positioning air movers to dry the spaces thoroughly. SERVPRO crew members punch holes in drooping ceilings or stained wall areas to release water and permit airflow to move the remaining moisture out. Technicians check out steamy spaces and recommend opening windows or, preferably, adding and using exhaust fans consistently. Powerful dehumidifiers and sometimes heaters aid the restoration effort. If mold is present, our workers trained in EPA approved remediation techniques manage microbial outbreaks.
 
SERVPRO is not only committed to restoring current water damage, but also to educate on strategies to avoid problems in the future. After the structure dries, repairs and refinishing complete the job. We focus on restoration, never suggesting radical tear outs and remodeling when proven recovery methods bring your dwelling back to its condition before the hidden destruction.
 
Involve SERVPRO of North Raleigh & Wake Forest as early as you can when you notice persistent moisture, discoloration or warping of floors and walls, or a moldy smell. Call (919) 790-1222 day or night to schedule an inspection by our experienced team.

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A Train Of Storms Result In Raleigh Flood Damage

7/24/2017 (Permalink)

Storm Damage A Train Of Storms Result In Raleigh Flood Damage SERVPRO Saves Many Raleigh Homes from Excessive Flood Damage

SERVPRO Provides Great Solutions to Raleigh Affected Storm Damaged Properties

Sometimes several days of heavy rains follow one after the other, greatly increasing the possibility of home flooding. Rivers and streams rise with the added precipitation, threatening nearby homes, and another flood risk indicator is the saturated soil. SERVPRO is ready to help local homeowners reverse the lasting effects of flood damage.
 
One storm front follows another, pushing the capacity of the ground to absorb more water. This train of storms means water flows downhill into your home’s walkout lower level, and you notice more moisture seeping in through the foundation. Do not wait for the rains to stop before calling us about the flood damage to your Raleigh home.
 
Our crew arrives with truck-mounted pumps and extractors, powerful and ready to start removing water even if the storm knocked out local power lines. Work begins after we ensure electricity is not live in the flooded area -- safety first for you and the SERVPRO restoration crew. The water collected may be contaminated with fertilizers, pesticides, and animal waste, so we contain and dispose of it under local regulation.
 
Technicians sanitize surface with appropriate antimicrobials as others operate the extractors on carpeting. SERVPRO workers receive advanced training on how to remove the most moisture without stretching or tearing the carpet fibers from the backing. The impure flood water is difficult to pull out of the padding and may accelerate mold growth. Usually, we remove and replace the padding as it is cost effective and because of the risk of retained impurities contributing to secondary flood damage.
 
The SERVPRO team positions air movers and dehumidifiers to reduce lingering moisture quickly. Throughout the process, we measure moisture levels to ensure we hit appropriate drying targets. Because the flooded space is partially within the home’s foundation, we check the perimeter for additional seepage and hidden pockets of water in cinder blocks or behind paneling or drywall. We do not consider the restoration job finished until all evidence of excess moisture disappears and measurements are within the normal range.
 
We move furnishings and stored personal belongings out of the flooded area for evaluation and to allow easier cleanup of the floors and walls. SERVPRO inventories items transferred and consults with you to help determine what to dry and restore and what to discard. Important documents and treasured pictures and heirlooms respond best to a freeze drying restoration procedure and need to be stabilized off-site swiftly.
 
Rely on SERVPRO of North Raleigh & Wake Forest to respond fast and efficiently to your home’s flooding issues. Our staff awaits your call at (919) 790-1222 to schedule an estimate.

Raleigh offers much for vacationers.

Practice Firework Safety to Prevent Home Damage and Bodily Injury

7/2/2017 (Permalink)

Fire Damage Practice Firework Safety to Prevent Home Damage and Bodily Injury Photo courtesy of CPSC and newsweek.com

Celebrating the summer brings gatherings, food, and on holidays - fireworks. While the lights of a backyard firework show or small handheld sparkler can be fun there are dangers just underneath the lights. When celebrating Independence Day, The National Fire Protection Association estimates sparklers account for more than 28% of emergency room visits due to fireworks and of nearly half of all fires reported 47% were started on July 4th due to fireworks.

If used improperly, fireworks can be dangerous. Professionals disagree on the use of personal use of fireworks. Some stating they should only be used by trained pyrotechnicians and others touting a use cautiously approach. HOA’s have weighed in on the matter usually erring on the side of caution and banning them from neighborhoods altogether.

The firework related injury stats can understandably give HOA’s cause for concern. Fireworks cause an average of nearly 18,500 reported fires across the country each year. Smaller hand-held sparklers account for more than 25% of emergency room fireworks injuries. The average sparkler is 1200 degrees Fahrenheit. That’s 300 degrees hotter than what is required to melt glass, at 900 degrees Fahrenheit!

Other homeowner concerns for fire from fireworks include:

  • Roof shingles
  • Grass and landscaping
  • Siding
  • Fencing
  • Decks
  • Vehicles filled with gasoline in the driveway or street

If you do decide to have a home firework show please do so safely. Here are some tips to help prevent fire from ruining your home celebration:

  • Light fireworks on pavement or concrete a safe distance away from your home
  • Keep hair and loose clothing tied back
  • Keep a bucket of water close and a primed water hose ready
  • Light fireworks one at a time
  • NEVER attempt to relight a dud firework

The safest way to enjoy fireworks is to go see a display put on by the professionals. This allows you to enjoy the show with little worry of bodily harm or property damage. SERVPRO of North Raleigh & Wake Forest wants you to enjoy the festivities safely with family and friends. Happy Independence Day!

Source: www.nfpa.org

Commercial Carpet Cleaning for your North Raleigh & Wake Forest Business

6/27/2017 (Permalink)

Commercial Commercial Carpet Cleaning for your North Raleigh & Wake Forest Business Regularly scheduled professional cleaning of your North Raleigh and Wake Forest commercial flooring will extend its life.

When grime, odor, and moisture challenges go beyond the scope of your regular janitorial services it is time to call in the professional services of SERVPRO® of North Raleigh & Wake Forest.

Our certified technicians can work around your operational schedule to clean your company’s carpets.

Vacuuming the carpets in your commercial property is a good way to limit accumulation of debris from taking root in commercial flooring. However, for those deep cleans its’ best to set up a carpet cleaning scheduled. Offices with heavy foot traffic may need a professional cleaning twice a year, whereas offices with lighter foot traffic may only need a professional cleaning once per year. Unfortunately, flooring in a commercial setting is often better at hiding soiled areas for longer periods of time than a residential carpet. There are benefits to having your commercial carpet professionally cleaned.

There are benefits to having your carpets professional cleaned on a regular schedule

Indoor Air Quality Improvement

Carpets collect a variety of compounds over time. Every time someone walks on the carpet their footsteps kicks the soil in the carpet into the air, representing a breathing risk. This is one of the contributors to poor indoor air quality. This is why regular maintenance is recommended.

First Impressions

A business with daily vacuumed and regularly cleaned carpets looks and smells fresh. This leaves a positive impression on any visitors that many come to the office and also lets employees, clients, and stakeholders know you care about your property.

Extending the Life of the Flooring

Having your commercial flooring regularly cleaned will help extend the lifespan of the carpets. When debris is left to stay in the flooring it breaks down the fibers leading. Keeping the flooring clean limits the amount of time contaminants are in the carpets.

If your commercial flooring is in need of a professional cleaning call SERVPRO® of North Raleigh & Wake Forest at 919-790-1222 to schedule an appointment with one of our certified carpet cleaning technicians today.

Document Restoration for Your North Raleigh & Wake Forest Business

6/21/2017 (Permalink)

Commercial Document Restoration for Your North Raleigh & Wake Forest Business Libraries, books, and documents are just a few of the items SERVPRO can restore for your business.

As a business owner, you may have an emergency readiness plan but does it include document restoration? After a significant water intrusion, storm, or flood many businesses have records they must still maintain for legal reasons. Some of the most valuable parts of business lies in its record-keeping documents, books and photos. The loss of these records are typically irreplaceable and could lead to a delay in resuming regular business operation or worse.

Did you know SERVPRO® can restore wet documents? SERVPRO has a proprietary document restoration process and can restore nearly every type of document including (but not limited to):

  • paper files
  • books, manuscripts, magazines
  • photographs
  • blue prints, maps, drawings, plans
  • microfiches
  • x-rays
  • vellum
  • archives, library materials
  • vital records

Document restoration services are secure, include a chain of custody, and are handled by Master HIPAA certified technicians.

If your commercial property has experienced water damage, SERVPRO® of North Raleigh & Wake Forest can mitigate your damages and restore your documents making your business operational again. Call us today at 919-790-1222.

Sources:

www.archives.gov

Commercial Duct Cleaning for Your North Raleigh & Wake Forest Business

6/21/2017 (Permalink)

Commercial Commercial Duct Cleaning for Your North Raleigh & Wake Forest Business SERVPRO® of North Raleigh & Wake Forest can clean ducts in any size business or commercial building.

The temperatures in NC require heavy dependence on the HVAC system to heat and cool your commercial building, products, and employees. Your air ducts are in constant use carrying warm air in the winter and cool air in the summer.

If it’s been a while since you have had your ducts inspected they could be circulating odors, dust, and other contaminates leading to poor indoor air quality and ultimately decreasing the performance of the system.

You can decrease duct contamination by preventing dirt from entering the system:

  • Use the highest efficiency air filter recommended by the manufacturer of your heating and cooling system
  • Change filters regularly
  • If your filters become clogged, change them more frequently
  • Make sure there are no missing filters
  • During construction or other type of work that causes dust in your place of business, seal off supply and return registers
  • Vacuum and dust your commercial building on a regular basis

Even with routine maintenance and prevention, air ducts can still become dirty and need professional cleaning. We can work with your business to develop a schedule to minimize interruptions to your day-to-day operations.

Commercial Services

There’s never a convenient time for fire or water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. When the need arises for professional cleaning or emergency restoration services, SERVPRO® of North Raleigh & Wake Forest has the training and expertise to respond promptly with highly trained technicians to get your property back to business.

Sources:

www.epa.gov

Is It Mold or Mildew?

6/20/2017 (Permalink)

Mold Remediation Is It Mold or Mildew? Mold and mildew need warm, moist, areas like bathrooms to grow.

Owning a home means you will undoubtedly encounter many different smells. Some of those smells are enjoyable like a home cooked meal or the fresh smell of a clean home. Other smells are unwanted, and unwelcomed intruders like the dank, musty smell of mildew or worse, mold.

Mold and mildew are part of the same fungi family and often confused with one another in the residential environment because they look similar.  

Only an environmental scientist can properly identify mold. If you suspect you have mold it is best to call us to schedule an appointment.

Identifying the difference between mold and mildew is straightforward, once you know what to look for.

Mildew

Mildew, identified by white or grey patches on a moist area can be easily cleaned with consumer level retail products and a good scrub. Like mold, mildew requires moist, warm areas to grow. Mildew will grow on a wide range of surfaces from your shower to food. It can cause discoloration and odor problems, and in severe cases lead to allergic reactions along with other health concerns.

Mold

While the most commonly associated color with mold is fuzzy green, it can come in a wide range of colors. Black, blue, brown, orange, and even blue are some of the other colors of mold. No matter the color, if you suspect it’s mold, it needs to be removed.

The best way to prevent either from appearing in your home is to control it. Control mold by keeping your home dry and moisture free.  The appearance of mildew and/or mold in your home indicates there is a moisture problem. Fix the moisture problem and then remove the mildew yourself.

About Our Mold Remediation Services
SERVPRO® of North Raleigh & Wake Forest specializes in mold cleanup and restoration. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call SERVPRO® of North Raleigh & Wake Forest Today 919-790-1222

Is Your Family Storm Ready?

6/20/2017 (Permalink)

Storm Damage Is Your Family Storm Ready? Rain can quickly turn into several inches of flood waters in the Triangle NC area. Have an emergency plan ready.

An excessive amount of rainfall from storms can wreak havoc on North Raleigh, and Wake Forest North Carolina homeowners. The rainfall is already 3.42 inches above normal since the start of hurricane and tropical storm season.

It is advised to do a checkup of your home to make sure it is protected. While prevention is the best way to handle a possible storm for your home, preparedness is the best way to protect those who live in your home.

Have a plan to meet at a designated area if everyone of your household is not together when the storm hits. If you have a pet, have a plan to care for them and include food for them in your disaster supply kit.

Evacuation Routes

Know where to go in case of an evacuation. Evacuation routes vary depending on the type of natural disaster. Therefore, there is not a predetermined route. ReadyWake! is Wake County’s official website to alert residents of which evacuation route to take when necessary. When storm alerts begin, it is a good time to fill up your gas tank and go to the ATM to withdraw cash. This way you are prepared to evacuate if necessary.

If you are unable to evacuate stay indoors on the lowest level away from windows and glass doors.

Disaster Preparedness Kits

Have a disaster supply kit ready in case of emergency evacuation. This kit should include several flashlights, batteries, (including back up power supplies for personal electronics such as mobile phones) cash, meds, and first aid supplies. Copies of important documents should also be included in case they are destroyed or you are unable to come back to your home for any length of time.

After a storm, you may have damage to your home. Your local SERVPRO® of North Raleigh & Wake Forest is faster to any-sized disaster any time of the day or night at 919-790-1222.

Preparing Your Pets for a Tropical Storm or Hurricane Event

6/20/2017 (Permalink)

Storm Damage Preparing Your Pets for a Tropical Storm or Hurricane Event Keep your pets safe during a storm event with a pet preparedness plan!

For many families, their pets are considered family. When making an emergency readiness plan for storm events pets, although very loved, are often left out. This oversight can make for untold heartache during and after a storm. After Hurricane Matthew in 2016, hundreds of pets were separated from their owners. Fortunately, regular county and temporary rescue shelters were able to accommodate the influx of lost pets during and after the storm. To avoid inadvertent separation from your pet during a storm, have a plane in place.

Before the Storm

Microchip your pet. A registered and up-to-date microchip is the fastest way to become reunited with your pet if you become separated.

Keep a collar on your pet with tags that have current contact information.

Have a pet carrier ready with your pet’s name and your contact information written on the carrier. Keep a spare leash in the carrier.

Know where your pet will be staying, if not with you.  In the event of an emergency, many shelters do not provide an option for pets. You will need to have a facility to shelter them should you be required to evacuate and cannot take them with you to your final location.

Disaster Supply Kits

Your pet should have its own disaster supply kit. Your veterinarian may be able to assist you in planning an individualized kit that is right for your pet. Some common items include:

2 weeks worth of food

Water

Plastic bags and/or litter boxes and litter

Paper towels and cleaning agents

Medications

Medical records

Familiar toys and blankets

Photo of the pet with members of the family. This will help with identification in case you are separated from your pet.

After the Storm

If your pet’s food was exposed to floodwater, throw it out. Floodwaters could be contaminated and the food would not be safe for consumption.

Do not let your pet walk in the flood waters. They may lick their paws before you have a chance to clean them, exposing them to harmful contaminants.

Like you, after returning home, pets could be stressed and confused. Keep them inside as much as possible until they are reacclimated with their environment.

Like you, our technicians care about their families and the community they live in. They work hard to restore order after any-sized disaster. If you have storm related damage call us today at 919-790-1222.

Sources:

www.ncdps.gov

www.cdc.gov

Top 4 Common Mold Myths

6/16/2017 (Permalink)

Mold Remediation Top 4 Common Mold Myths Excessive long term water intrusion lead to mold in this homeowner's bathroom.

All mold is bad. When facing mold in your home and business, it is understandable to see how all mold could be considered unhealthy. Not every mold that grows indoors is a dangerous mold. There are some molds, that are good for humans, such as penicillin. According to the CDC, there is always some mold everywhere – in the air and on many surfaces. An environmental specialist should be consulted to determine if there are any dangerous molds in your home or business.

Bleach kills mold. Bleach is a powerful cleaning agent. It can kill a whole host of bacteria on non-porous items. Killing mold, however, is not something bleach was ever intended to do. In fact, bleach is not a remedy recommended by the EPA or OSHA. Using bleach could lead to more damage due to the corrosive nature of the product.  The same caution and advice holds for other consumer level retail cleaning products.

Cleaning up Mold Can Be Done Yourself. In small areas, this may be possible with the right products and equipment. Most people, however, are simply not equipped to do a proper mold remediation. Attempting to remediate a small area yourself could lead to larger problems if caution is not taken when disposing of mold infested debris. Lack of proper containment in a small area, could lead to infecting the entire residence causing thousands of dollars worth of damage.

Painting Over Mold Will Seal it and Prevent Regrowth. Also referred to as encapsulation this is a good method but only when done within a full mold remediation protocol. A common household fix is to use bleach to wipe down the problem area. Bleach will discolor the mold, but not remove it. Once the area is wiped down with bleach, then it is painted in hopes it will seal in any mold that was missed and prevent future mold from growing. This method does not work unless the initial cause of the mold growth is addressed and corrected. Underlying causes of mold can be excessive moisture or excessive humidity. If the moisture problem is not repaired or eliminated then the chances of the mold returning are greatly increased.

About Our Mold Remediation Services
SERVPRO® of North Raleigh & Wake Forest specializes in mold cleanup and restoration. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call SERVPRO® of North Raleigh & Wake Forest Today 919-790-1222

Sources:

www.cdc.gov

www.epa.gov

www.osha.gov

How to Control Mold

6/16/2017 (Permalink)

Mold can be found everywhere, indoors and out. Modern conveniences allows homeowners to manipulate their indoor environments to control mold growth before it becomes a problem. There are four keys to controlling mold inside:

Control humidity levels. Mold needs a warm, dark, humid environment to grow. By keeping humidity levels consistent at 50% this inhibits mold growth.

Repair leaks quickly. Leaks from pipes, windows, or roofs can start as water damage and turn into mold damage as well. Routine maintenance of the roof will alert you to any potential hazards before they become problems, and promptly repairing a leaky roof will keep secondary repair costs low. Check the seals on windows and be sure to keep them closed during adverse weather events to prevent water from entering your home.

Clean and dry after flood and storm events. Unfortunately, the Triangle area is prone to storms and flooding. It is important to have all affected areas thoroughly cleaned and dried immediately to prevent secondary damages such as mold remediation. SERVPRO of North Raleigh & Wake Forest has a large team that can respond quickly to storm events, saving you from dealing with costly mold remediation protocols later down the line.

Ventilate bathrooms, laundry and cooking areas. The activities in these rooms tend to produce moisture. Ventilating the area while in use, will cut down on the amount of moisture and humidity produced. Remember high humidity is one of the chief causes of mold.

If you do find mold in your home, it will need to be cleaned and the source will need to be repaired or eliminated. Failure to rectify the source of the problem will lead to recurring growth.

About Our Mold Remediation Services
SERVPRO® of North Raleigh & Wake Forest specializes in mold cleanup and restoration. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call SERVPRO® of North Raleigh & Wake Forest Today 919-790-1222

Protecting Your North Raleigh & Wake Forest Home From Summer Storm Events

6/6/2017 (Permalink)

Storm Damage Protecting Your North Raleigh & Wake Forest Home From Summer Storm Events Damage from lightning can create costly damage for homeowners.

For many, a gentle summer rain can be refreshing especially when faced with the alternative of the Triangle area heat and the uncertainty of drought from year to year. From thunderstorms to hurricanes summer storm events can be severe causing homeowners across North Raleigh and Wake Forest thousands of dollars in damages. The hurricane and tropical storm season runs from Jun 1 to Nov 30. The season peaks in mid Aug and winds down in late Oct.

Now is a perfect time to do a checkup of your home to make sure it is as protected as possible before storm events including thunderstorms start to occur.

Check gutters and downspouts. Failing gutters can cause serious damage to the foundation of your home. Properly installed gutters carry water away from your home’s foundation.

Sump pumps. Many basements will have sump pumps installed to remove excessive ground water. If your system fails in the middle of a storm event, you may have to end up dealing with a flooded basement, and damage to any contents in the room.

Roof. Have a professional inspect the shingles for any damages that could lead to leaks during heavy rains.

Landscaping. Regular maintenance of your yard to include trimming trees and shrubs will help minimize damage during a storm. Well pruned shrubbery is more wind resistant and less likely to cause damage to your property. Dead branches and limbs are easily transported when the winds are high. Anything outdoors that is not tied down, such as furniture, decorations, patio umbrellas, etc. should be bought inside.

Generator. Weather-related outages can wreak havoc on the modern home. Since 2003 the number of weather related outages have doubled, leaving 15 million customers each year without power for at least an hour. Without electricity, sump pumps stop working, food begins to spoil, and home alarm systems are vulnerable. Having a standby generator, can keep essentials running until power is restored.

Extra Tips

Documents. Keep your important documents in an easily portable fireproof, waterproof container. You may not have access to digital copies during or after the storm event.

Road Ready. It is also a good idea to completely fuel up your vehicle and have cash on hand as gas stations and ATM’s may be closed following a storm.

After the storm, if your home has suffered from water damage, remember SERVPRO® of North Raleigh & Wake Forest is always ‘here to help.’

North Raleigh Swimming Pool Damages and Safety Tips

6/1/2017 (Permalink)

After Memorial Day pools across Wake County and North Raleigh begin to welcome their first guests of the swimming season. For many homeowners, swimming is an activity best enjoyed in the privacy of their own home, but there are some dangers associated with owning a pool. Other than fire, water damages can be one of the most costly disasters affecting your home. If you are installing a pool this season, whether above ground or below check your county and city ordinances to make sure your new structure is incompliance and check your homeowner’s policy to be certain you are covered.

Pool Safety Tips

Pools are a great way to enjoy the summer and have gatherings with friends and family. Unfortunately, they are also an attractive nuisance. Generally speaking, homeowners are responsible for anyone that uses their pool. Even if they were uninvited! Because your home is probably one of your most valuable possessions it is important to protect it inside and outside. Here are some safety tips every homeowner with a pool should know:

  1. Keep lifesaving equipment in the pool area. It only takes a moment for an incident to occur regardless of the swimmer’s skill level. Having lifesaving equipment and those properly instructed in its use can prevent tragedy’s.
  2. Store your pool chemicals in a safe area. These should be in a location away from the pool and remember to those pool chemicals away from children.
  3. Keep your pool clean. A dirty pools is not only unattractive, it is also a health hazard that could hold you liable. Not only should the pool itself be clean, but the area around the pool needs to be kept tidy. Ideally glass, bottles, and food should be kept away from the pool area. Pool toys and floats should be removed from the pool when not in use so as to avoid tempting small children to reach for the item.
  4. Refrain from imbibing while swimming. The CDC states that in 70% of deaths involving adult water recreation there was alcohol involved.
  5. Inspect your pool for signs of wear and tear. Ensure your pool is equipped with an overflow system that will drain excess water. Leaks from your backyard pool could flood your lawn or your basement. Discontinue use of the pool upon discovery of an issue and make repairs immediately.

Your local SERVPRO® of North Raleigh & Wake Forest wants you to enjoy a safe summer. We are here for you no matter the time of the night or day.

Source: www.cdc.gov

Is Your Business Prepared for a Disaster?

5/23/2017 (Permalink)

Commercial Is Your Business Prepared for a Disaster? 50% of all businesses close after a disaster.

A disaster is any event that disables, interrupts, or adversely affects the ability to operate a business in a normal manner. Fifty percent of businesses never recover from a disaster. Those that do, usually had a contingency plan. SERVPRO® of North Raleigh and Wake Forest provides complimentary ERP’s for commercial businesses in our service area. 


The Emergency Readiness Profile provides businesses with critical information when faced with a disaster. It allows businesses to know what to do, who to call, and what to expect in advance of a mitigation.


ERP’s Include:



  • Snapshot of each building owned or managed by the business

  • After hours emergency contacts

  • Brightly labeled shut off locations

  • Concise report with eight pages of information including photos

  • And more!


A SERVPRO representative will come to your business and walk the property with you discussing the information required to be included in the ERP. The representative will also go over a typical loss, discussing what the disaster has left behind and how it can be handled depending on the type of loss.


The ERP is at no cost to the business but it will undoubtedly save the company time and money during a disaster. Timely response during a crisis can minimize business interruptions and associated loss revenue. There is also the potential of thousands of dollars to be saved in secondary damages, and allows for restoration of the business with minimal downtime.


The ERP is available in several different formats, hardcopy and in a convenient app. Call us today to schedule your appointment at 919-790-1222.

Why Your Home Needs Surge Protectors

5/16/2017 (Permalink)

General Why Your Home Needs Surge Protectors Surge protectors protect your electronics and prevent costly electronic replacements.

A power surge is an unwanted and unexpected surge of voltage that can damage or destroy your electronic equipment. Most people think of lightning and/or storms as the source of power surges however, the National Electrical Manufactures Association estimates over 60% of surges originate from inside the home.

A surge protector will protect your smaller more expensive electronics. Some surge protectors include outlets for ethernet, cable, or satellite connections. Surge protectors are relatively easy to use. You simply plug them into the device you wish to protect. Only the electronics plugged into the device will be protected. Most surge protectors look like a power strip. Be sure to determine you are using an actual surge protector and not power strip.

The surge protector limits the unexpected voltage supplied to the electronic device by blocking those voltages that are above a safe level. If a surge does happen, and your electronics were protected, you will need to replace the surge protector after the event. You will also need to replace your surge protectors over time to ensure they will work properly when needed. While surge protectors offer a great deal of protection, no surge protector can handle a direct lightning strike.

There are many threats to your home, both inside and out. SERVPRO® of North Raleigh & Wake Forest strives to educate home and business owners on protecting their most valuable assets.

 

Source: www.efsi.org

Activities for Memorial Day Weekend in Raleigh and Across North Carolina

5/15/2017 (Permalink)

Although summer doesn’t officially start until June 21, 2017 many mark Memorial Day weekend as the beginning of the summer season. Some families choose to celebrate by staying home while others are more inclined to find an outing. If you prefer to travel outside of the Raleigh, and Triangle areas, North Carolina has an abundance of natural resources to enjoy.

Raleigh

  • May 26th WRAL Freedom Balloon Fest at Fleming Loop Park
  • May 29th Memorial Day Observance at Historic Oakwood Cemetery

 

Zoos, Beaches, Aquariums, Museums, or Historic Sites open on Memorial Day

  • NC Aquariums
  • NC Zoo
  • NC Museums of History and Natural Sciences
  • State Parks and Recreation areas (most are open check before going)
  • May 27th Town of Atlantic Beach annual fireworks display

Mold - A Hidden Houseguest

5/10/2017 (Permalink)

Mold Remediation Mold - A Hidden Houseguest Mold spores are naked to the human eye.

Why Is Mold Harmful

  • You cannot see mold spores with the naked human eye
  • Disturbance of mold causes spore masses to aerosolize releasing spores into the air
  • You cannot visually determine if materials are contaminated with settled spores.

Mold begins its life as a tiny spore and has over 20,000 species. The size of the spore is smaller than the size of a pinhead. These spores move, uninvited, into the dark, damp, places of your home and wait for the perfect conditions to go free. Once a disturbance causes the spores to aerosolize, the airflow carries the spores off, which remain airborne until gravity helps find them a place to settle.

Mold feeds on organic matter such as:

  • Wood
  • Paper
  • Drywall
  • Insulation
  • Natural fibers
  • Plants, potting soil
  • Paints
  • Starch in wallpaper paste
  • Caulk

 

You can help prevent mold growth by having good ventilation, maintaining a dry environment and providing a lack of organic food sources for mold to thrive.

 

Common Moisture Problems Contributing to Mold Include

  • Poor construction
  • Roof leaks
  • Basement leaks
  • Plumbing leaks

 

If the mold problem in your home has become more than you can handle on your own, SERVPRO®of North Raleigh and Wake Forest is ready to assist you.

 

Containing mold spores is a primary task of mold remediation. Mold spores are invisible to the human eye. This is why having a professional trained in mold remediation is key to ensuring the mold is properly removed.  When cleaning moldy materials, it is imperative to avoid spreading the spores. A small area can quickly multiply to an entire home if remediation or removal of affected materials are done improperly.

 

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If you see signs of mold, call us today – 919-790-1222.

 

 

 

Source: http://www.epa.gov/mold

 

Growth Across the Triangle Area

4/17/2017 (Permalink)

Community Growth Across the Triangle Area Night view of the Raleigh skyline.

North Raleigh, Wake County, North Carolina. The weather is moderate, the cost of living is reasonable, and the school system has consistently been lauded across the country. It’s no wonder people from all over the country come to settle in the Triangle area.


Listed as #4 in Forbes list of top 20 Fastest Growing Cities the Country, Raleigh is a hubbub of activity and growth.


In 2014 Wake county reached the 1million mark. The county continues to grow by 63 people per day.


Wake County is projected to reach 2 million residents by 2054.


The increased population has not come without its challenges. Still lacking in major transportation, residents rely heavily on their own vehicles for commuting to work. The average commute is now about 25 minutes. This influx of vehicles on the road means Wake County suffers from low air quality. According to the EPA, Wake County consistently ranks among the top counties in the number of unhealthy air quality days per year.


The population also threatens some of the natural beauty that makes North Carolina unique. The Triangle area alone is projected to lose up to 37% of its natural habitat by 2027 unless some sort of legislative action is taken.


In the State of the City Address in March Mayor Nancy McFarlane stated:


“There are a lot of things we cannot control. But we can continue to work together to find that common thread and create the kind of community that we want to call home.”


The Triangle area is indeed home to millions of residents creating a vibrant, artistic, business community that SERVPRO® of North Raleigh & Wake Forest is proud to call home.


 


Sources:


www.forbes.com


raleigh-wake.org


wakegov.com


www.epa.gov

Earth Day 2017 Events Across NC

4/14/2017 (Permalink)

Community Earth Day 2017 Events Across NC Earth Day 2017

Earth Day was created on April 22, 1970 to create national environmental awareness. The most common way to celebrate is to plant a tree. If you’re looking to explore some of the lush greenery in North Carolina’s own State Park system, here is a listing of events across the state:


 


Earth Day Events in NC State Parks


Not all events are on Saturday, April 22, some are the week of.  Be sure to double-check before you go.


Crystal Coast Earth Day


Fort Macon State Park


252-726-3775


Celebrate Earth Day with over a dozen local organizations at Fort Macon State Park.  Each group will have a booth with displays and/or activities showcasing their conservation efforts.  


Date of Event:


Saturday, April 15, 2017 - 10:00am to 2:00pm


Start Location:


Fort Macon Visitor Center


Earth Day - Salamander Soiree


Lake James State Park


828-584-7728


Earth Day! What better way to celebrate our wonderful planet than by searching for slimy amphibians? The wonderful world of salamanders will be on display as Park Ranger Kevin Bischof leads a hike to different types of salamander habitat in search of these small, elusive amphibians.


Date of Event:


Wednesday, April 19, 2017 - 1:00pm


Start Location:


Paddy's Creek Area - Holly Discovery Trailhead


Lake Waccamaw State Park Friends - Earth Day 5K Walk/Run/Corn Hole Tournament/Concert


Lake Waccamaw State Park


910-646-4748


Lake Waccamaw State Park Friends Earth Day 5K Trail Walk/ Run/ Corn Hole Tournament/Concert on Saturday, April 22, 2017. Come out with family and friends and enjoy Lake Waccamaw State Park on Earth Day. Walk or run a 5K course covering the trails and boardwalks of the beautiful and diverse park terrain. The 5K event proceeds go directly to park improvements and new programs for visitors.


Date of Event:


Saturday, April 22, 2017 - 8:00am to 7:00pm


Start Location:


Lake Waccamaw Visitor's Center


Earth Day at the Park


South Mountains State Park


828-433-4772


Bring a friend, or just come and make a friend! Volunteer with Friends of South Mountains State Park and show your love for the park by getting your hands a little dirty helping park staff with a project to make your park more beautiful. Project will be decided by park staff prior to the event, but projects may include trail work or a project in the picnic area or on the Kids TRACK trail.


Date of Event:


Saturday, April 22, 2017 - 9:00am to 1:00pm


Start Location:


Visitor Center


Discovery Hike


Jones Lake State Park


910-588-4550


Join a park ranger for a hike through the bay forest at Jones Lake State Park and "discover" why this environment is unique.  Discussion on the hike will include the flora and fauna of the forest, and why Carolina Bays are important.  Participants should meet at the Visitor Center at 10:00 am for this program.


Date of Event:


Saturday, April 22, 2017 - 10:00am


Start Location:


Visitor Center


Nature Designs Art Festival


Raven Rock State Park


910-893-4888


Nature Designs Art Festival is an official event of the 2017 North Carolina Science Festival presented by the Biogen Foundation.
 


Date of Event:


Saturday, April 22, 2017 - 10:00am to 2:00pm


Start Location:


Visitor Center


Biological Wonderland Hike


Carolina Beach State Park


910-458-8206


Come celebrate Earth Day by joining a Park Ranger at 11:00 a.m. in the Flytrap Trail Parking Area for a hike along the trails. Learn about the different habitats that exist within Carolina Beach State Park and how each habitat affects the plants and animals that call the park home. Wear good walking shoes and dress for the weather. For more information, call 910-458-8206.


Date of Event:


Saturday, April 22, 2017 - 11:00am


Start Location:


Flytrap Trail Parking Area


Earth Day at Chimney Rock


Chimney Rock State Park


828-625-1823


Help us celebrate the NC Science Festival! Public and private conservationists have been protecting lands in and around Chimney Rock for well over 100 years.  Join state park rangers, regional biologists, and other environmental educators to learn about the great work being done to protect our beautiful landscape.


Date of Event:


Saturday, April 22, 2017 - 11:00am to 3:00pm


Start Location:


Riverwalk behind the Old Rock Cafe


Earth Day – 4/22/17


Gorges State Park


828-966-9099


Earth Day – 4/22/17
Join the Gorges Park Naturist on Earth Day for and informative and fun look at the connection between the Park Visitor Center and Earth Day!  The LEED certified center has many Golden Features which work in harmony with the earth.  This will be a rain or shine event with,  
No Reservations Needed! 


Date of Event:


Saturday, April 22, 2017 - 11:00am to 12:00pm


Start Location:


Park Visitor Center


Earth Day Scavenger Hunt


Goose Creek State Park


252-923-2191


Meet at the visitor center to learn about Leave No Trace ethics on Earth Day and participate in a fun and interactive scavenger hunt.  All ages are welcome.  Wear sturdy shoes and be prepared to take a walk through the woods.
 


Date of Event:


Saturday, April 22, 2017 - 11:00am


Start Location:


Visitor Center


Not all events are on Saturday, April 22, some are the week of.  Be sure to double-check before you go.


Stewardship Hike


Jockeys Ridge State Park


252-441-7132


Jockey's Ridge offers a view into preservation projects of the past as well as restoration projects. On Earth Day, join us for this 1.5 mile hike to look at the decisions and science involved in the management of public lands.


Date of Event:


Saturday, April 22, 2017 - 11:30am


Start Location:


Visitor Center


NC SciFest: Natural Pigments


Elk Knob State Park


828-297-7261


Come see the different colors you can find in nature.  Learn the process of creating your own natural pigments.  Experiment with different colors.  All materials provided.  Wear clothing you don't mind getting dirty.  Meet at the outdoor amphitheater.


Date of Event:


Saturday, April 22, 2017 - 1:00pm


Start Location:


Outdoor Amphitheater


Earth Day Hike


Pettigrew State Park


252-797-4475


Join a Park Ranger for a leisurely stroll down the boardwalk to learn about the plants and animals that call the area home.  You will get to see Pettigrew State Park from a different perspective!  Call the park office for more information (252)797-4475


Date of Event:


Saturday, April 22, 2017 - 2:00pm


Start Location:


Park Office


Earth Day Hike


Medoc Mountain State Park


252-586-6588


To celebrate Earth Day, come to the park, join a park ranger, and hike the Stream Loop Trail.  As we walk the trail, we will talk about the various sights and sounds around us.  The hike will take us alongside Little Fishing Creek and then deep into the woods.  Dress for the weather and bring a bottle of water.  Call the park office at 252-586-6588 to register for this FREE program!


Date of Event:


Saturday, April 22, 2017 - 2:00pm


Start Location:


Picnic Shelter parking lot


Earth Day Celebration


Mayo River State Park


336- 427-2530


Come out and celebrate Earth Day at Mayo River State Park!   We will have Greensboro Parks and Recreation's Famous Ecobus displaying live birds, snakes, and other live animals on board! Do you want to do a service project to help the environment?  We will be hosting a cleanup project on the Mayo River. (registration is required).  Do you want to help with a resource management project?


Date of Event:


Saturday, April 22, 2017 - 3:00pm to 8:00pm


Start Location:


Mayo Mountain Access


Earth Day Night Hike


Mount Jefferson State Natural Area


336-246-9653


Meet the park ranger on Earth Day for a one-mile round-trip hike along the ridgeline out to Luther Rock. See amazing views, stars and the lights of town below. We watch for owls, and listen for wildlife.  Bring a small flashlight and wear sturdy shoes.  Parts of this hike are considered strenuous and hiking at night can be physically challenging.


Date of Event:


Saturday, April 22, 2017 - 8:00pm


Start Location:


Park Office


NC Star Party: Celebrate Earth Day


Hammocks Beach State Park


910-326-4881


Join us for the annual North Carolina Statewide Star Party which is part of the North Carolina Science Festival. Come learn the basics of stargazing and be amazed by all to see!  We will also be celebrating Earth Day at this event... GO EARTH!  You will get a chance to use a telescope to get a closer look at the sky above.


Date of Event:


Saturday, April 22, 2017 - 8:00pm


Start Location:


Visitor Center


 

Raleigh Facilities Maintenance and Management Expo

4/10/2017 (Permalink)

Building Services Raleigh Facilities Maintenance and Management Expo Akeshia (L) and Jill (R) of the marketing department at the booth for the Raleigh Facilities Expo.

Earlier this month, SERVPRO® of North Raleigh and Wake Forest participated in the annual Raleigh Facilities Maintenance & Management Expo. This event took place at the NC State Fairgrounds. The marketing team was onsite to answer questions about the services we provide to the Triangle, and Wake Forest area; attendees who visited the booth left with colorful and useful swag bags.  


SERVPRO® of North Raleigh and Wake Forest strives to be a resource to the multi-family community. While we are most commonly associated with our emergency services for water and fire remediation, we also provide mold, trauma and bio-hazard cleanup, as well as scheduled floor buffing, duct, and carpet cleaning.


“Like it never even happened.” Call to schedule routine maintenance services today 919-790-1222.

Easter Egg Hunts Across the North Raleigh, Wake Forest and Wake County Community

4/5/2017 (Permalink)

With March 20th marking the official first day of Spring 2017 the Easter Bunny and his colorful eggs are not far behind. If you haven’t made it to an Easter Egg hunt yet, there is still a little time. This year Easter is on April 16th. There’s still plenty of time to take the kids to egg hunts around the North Raleigh and Wake Forest community. This year you can find egg hunts at the following locations:

April 6th

Apex - Flashlight Egg Hunt. Ages 6 and older for those with disabilities. Register at apexnc.org

April 8th

Cary -  8:30am. Continental breakfast at Cary Senior Center with the Easter Bunny followed by an egg hunt at Bond Park at 10am for 10 and under. There will be food trucks, face painting, and bounce houses from 10 am - 1:30pm. With a magic show at the Sertoma Amphitheater. Tickets required for the breakfast portion only.

Chapel Hill – 10am – 1pm. Peter Cottontail at Southern Community Park’s Spring Festival.

Fuquay Varina – 10am. 10 and younger at South Park. This hunt boasts over 12,000 candy filled eggs.

Holly Springs – 10am – Noon. Spring Fling Sugg Farm at Bass Lake.

Knightdale – 11am. Easter Eggstraordinaire ages 8 and younger.

Morrisville – 10am. Morrisville Community Park Springtime event ages 2-8.

Raleigh – 11am. Raleigh Laurel Hills Community Center 10 and younger.

Rolesville – 10am. Rolesville Middle schools 10 and younger.

Selma - 11am. The Great Egg Scramble ages 3-10.

Wake Forest - 10-11am. Four separate hunts.

April 9th

Smithfield - Smithfield Community Park ages 2-7 Prizes for the top egg collectors

April 13th

Clayton – 10am. Clayton Community Center ages 5 and younger.

April 14th

Clayton – 10:30am. Clayton Community Park 5 and younger. You can catch the Easter Bunny riding the Clayton fire engine prior to the hunt.

If you’re looking to travel for an egg hunt here are some iconic locations across the state:

April 14th

Wilmington – 10am – 2pm. Battleship NC

April 15th

Benson – Smith’s Nursery 10 and younger. Non-perishable items to the West Johnston High School is appreciated as admission.

Winston-Salem – 9:30am – 4:30pm. Easter Festival Old Salem’s Historic District.

April 16th

Asheville – Biltmore House Ages 10 – 16.

2 Alarm Fire Engulfs Raleigh Apartment Complex

4/3/2017 (Permalink)

Fire Damage 2 Alarm Fire Engulfs Raleigh Apartment Complex Commercial Fire Alarm

A recent 2 alarm fire in Raleigh, NC sent dozens of residents evacuating from their apartment homes late night on Thursday 03/30/2017. The source of the fire has not yet been released. Initial reports from interviews of the tenants on the local news stated the residents did not hear the smoke alarms going off. Investigation into whether those alarms were operational at the time of the fire are still ongoing. The US Fire Administration shares some startling facts about smoke alarms:

  • Three out of five home fire deaths result from fires in properties without working smoke alarms.
  • More than one-third (38 percent) of home fire deaths result from fires in which no smoke alarms are present.
  • The risk of dying in a home fire is cut in half in homes with working smoke alarms.

Fire deaths most frequently happen at night when people are sleeping. Usually between the hours of 11pm and 7am. By testing your smoke alarm monthly you can be assured it is working if you should need it. Some fire departments offer a complimentary installation of a battery operated smoke alarm. You can contact your local fire department on their non-emergency line to see if this service is available to your community.

Apartment dwellers and home owners alike should take this time to check the batteries in their smoke alarm. If your alarm was installed more than 10 years again then it’s time to replace it. Homeowners can do this themselves, leasee’s should contact their management or maintenance department first. Change your batteries twice a year. Spring and fall are excellent times to do this when the clocks fall back and go forward.

Our hearts and thoughts are with those in the community affected by this tragedy.

Preventing Clothes Dryer Fires

3/22/2017 (Permalink)

Fire Damage Preventing Clothes Dryer Fires Commercial dryer fire

One of the most useful appliances of the modern home is also the costliest to run and the most dangerous. The clothes dryer.  In the 50’s only 10% of homes owned a time saving clothes dryer. By 2009 over 80% of US households owned this modern convenience. While this domestic appliance has been around for over half a century their dangers remain the same. The US Fire Administration reports there are close to 3,000 fires every year resulting in 5 deaths, 100 injuries and over $30 million in property losses. Surprisingly the most common reason for dryer fires is also the easiest to prevent, failure to clean. Lint is the most common culprit for dryer fires. Once these fires start they spread easily and even if stopped in time they can leave behind a large amount of smoke damage.

Preventing dryer fires is easy

Never operate the dryer without its lint filter.

Clean the lint filter after each cycle. Periodically, use a lint brush or special vacuum attachment to remove lint from under the lint trap.

Check hoses behind the dryer to make sure they are in good repair and not bent or restricted.

Keep the outdoor vent open when the dryer is operating. For outside wall dampers place a covering on them to keep out rain, and debris.

If you have a gas-powered dryer make sure it is professionally inspected each year.

Dryer fires can occur in both residential and commercial settings. By following the tips above you lower your risk of a dangerous dryer fire.

 

Source: www.usfa.fema.gov

5 Alarm Fire Downtown Raleigh

3/17/2017 (Permalink)

Fire Damage 5 Alarm Fire Downtown Raleigh Largest fire since 1920 engulfs downtown Raleigh, NC.

Late Thursday night around 10pm on 03/16/2017 a fire broke out on West Jones and West North Street at a construction site. According to the Raleigh Fire Department Chief this is the largest fire the area has seen since the 1920’s.


Over 250 residents have been displaced by the fire. There is extensive water, heat, and smoke damage. Many residents quickly evacuated their home with only the clothes on their backs, leaving their possessions to burn.  


The Red Cross has set up camp at The First Baptist Church on Salisbury Street for those in need.  


Your local SERVPRO® of North Raleigh & Wake Forest is on the scene assisting local businesses and residents in their time of need. We are here to help 24/7. Give us a call at 919-790-1222.

What to Look for in a Professional Carpet Cleaning Company

3/6/2017 (Permalink)

Cleaning What to Look for in a Professional Carpet Cleaning Company Professional carpet cleaning for your North Durham home will help prolong the life of your carpet.

While you may know your local SERPVRO® can restore your home to its previous condition after a water loss, we also offer other services to keep your home in top condition, such as carpet cleaning.


If you have carpets in your home, then you know vacuuming is a part of your cleaning regime to keep your carpet in good repair. Vacuuming alone is not enough to keep allergens, bacteria and other uninvited houseguests out of your carpet. While many companies offer a carpet cleaning service, the IICRC warns against using any company that is not a professionally certified carpet cleaner. As a homeowner, it is recommended to have your carpets professionally steam cleaned at least once a year to maintain the life of your carpet.


Steam cleaning the carpet is a relatively straight forward process. Heated water is pumped through a spray extraction tool using a truck mounted power unit. The proprietary cleaning solution is injected under pressure deep into the carpet and 24 hours later your carpet is dry, fresh, and looking brand new. 


For high traffic areas of the home, a traffic lane cleaner is first sprayed and then worked into the fibers of the carpet before cleaning it using the hot water extractor. Based on the condition of the carpet, technicians may opt to use a free rinse emulsifying agent instead of a traffic lane clean.


Untrained persons and DIYers can likely cause additional damage by using too much water which will extend drying times and provide the perfect environment for potential secondary growth or pests. Using too little water or detergent leads to an overall inadequate job, while using too much detergent can cause the opposite effect leaving behind residue and leading to soiling. Professionally trained technicians may need to use different tools for different areas of the carpet and will know exactly what treatments will best suit your needs. 


When choosing a carpet cleaning company, you should look for one that is certified, communicates well, and cleans with solutions that will extend the life of your carpet.        


Communication


A properly trained technician will assess your carpet prior to beginning any treatment and may need to do a spot test in order to use to the correct tools and treatments. You should look for a technician that will inform you of the necessary steps to take to prolong the life of your carpet.


Certification


The technology needed to steam clean a carpet has become increasingly less expensive, however, that doesn’t mean less expensive is always better. IICRC (The Institute of Inspection Cleaning and Restoration Certification) technicians have access to resources and products that homeowners and non-certified persons do not. This allows for a superior clean that will prevent your carpet from deteriorating from left behind dirt and soil.   


Cleaning


Before any type of extraction is performed, the technician will vacuum up any loose soils on the carpet. Many companies use a high pH solution because customers seem pleased with their initial cleaning power. Unfortunately, using a high pH solution can damage your carpet’s fibers, shorten the life span of your carpet, and leave behind that stiff, crunchy feeling, which allows your carpet to pick up dirt faster than before it was initially clean. This is due to the film of residue left behind.


Our proprietary cleaning solution is in often low pH or in many cases a neutral pH which protects your carpet and gives a deep, long lasting clean.


Call us today at 919-790-1222 to schedule carpet cleaning services for your North Durham home, and see what a difference a professional clean can make.

Deodorization Techniques

1/26/2017 (Permalink)

Cleaning Deodorization Techniques Ozone machine. SERVPRO® of North Raleigh and Wake Forest has the powerful equipment you need!

The glam and glitz of last year’s holiday parties are long gone. Winter Storm Helena has passed and many residents in the Triangle area are left with post party doldrums. Cleaning glitter out of the carpet, strange stains in weird places, and that lingering smell.

People often use masking agents such as air fresheners and candles in an attempt to eliminate a smell. While these methods may do a decent job of masking the odor they are temporary solutions. The offensive odors noses pick up is a result of volatile molecules. These molecules are in compounds or chemicals that evaporate very quickly. As a result, they stream through the air and end up in the nose.

There’s a science to removing smells. Humans have a highly sensitive olfactory and the human nose contains millions of sensory neurons. Malodors send subliminal messages about a space that silently screams, this place is unclean!

Some of the top offensive odors include:

  • Cooking odors
  • Mold and/or mildew odors
  • Pet urine or feces
  • Tobacco smoke
  • Fire and smoke damage odors

Your local SERVPRO® offers cleaning options that do more than just make your home temporarily smell good. Our professional and certified technicians use state of the art HEPA filters, air scrubbers, and deodorization techniques that will ensure a long lasting deep clean long after the crew leaves the premises. High volume trafficked areas are notorious for lingering smells. Commercial areas such as:

  • Restaurants
  • Apartment communities
  • Retirement homes
  • Community centers

Can be cleaned by our certified technicians to restore your property with a pleasant aroma. We also offer deodorization treatments to residential customers and this can be combined with a carpet and or duct cleaning for a new home smell.

Top 3 Deodorization Treatment Techniques

Absorbents. This type of treatment is good for confined spaces, air ducts, and filters.

Neutralization. An equalizing chemical neutralizes stinky odors

Biocides. Another type of chemical process but this one kills or greatly reduces growth of microorganisms.

Ozone machines are another way to clean the air. They work by attacking ozone molecules and pollutants at their source to oxidize the air.

SERVPRO® of North Raleigh and Wake Forest has the training, experience, and equipment to make it “Like it never even happened.” And to make your house feel like a home again.

Covering Your Storage Items

1/16/2017 (Permalink)

Now that the holidays are over, many homeowners are storing away their festive decorations until the next annual outing. Some residents may not have enough space in their home, and a storage facility is often the next best place for wanted items, that are not used frequently or have sentimental value but take up unnecessary space. The Self Storage Association reports about 10.85 million US households rent storage space.

It is easy to forget about those items, nestled away, in storage until a catastrophe happens. Familiarity with your homeowner’s insurance is a must. Unfortunately, many policy holders find out the holes in their policy all too late, when what they need is not covered. Many policies do cover off site storage, but check your policy to make sure an additional rider is not required. Sometimes coverage limits are set lower for belongings located away from your home and is often described in most policies as off-premises coverage. Here are some tips for covering your items while in storage.

  • Make sure the facility is in a safe well lighted neighborhood, preferably with gated access.
  • Ensure the property is in good repair. Ask to tour an empty unit, to check for cracks, pests, etc.
  • Pack your items with care.
    • Use sturdy boxes; placed on pallets to help protect from flooding.
    • Pack clothes in a wardrobe box. Plastic containers often trap moisture and may cause your clothes to mildew.
  • Clean furniture before storing, dismantle if possible, and cover with a sheet.
  • Wrap your fragile items in bubble wrap.
  • Some items, such as antiques, require special care and temperatures. You may wish to consider a climate controlled storage facility for those items. While it may cost more, it will ensure your valuables remain in the same condition year in and year out.

Recently a Triangle resident needed our services because their storage pod, along with many other, had incurred some smoke damage while being moved on a 18 wheeler trailer. The transportation company did not inform the owners until after delivery. We were able to remediate the smoke damage to the contents in the storage pod and save many of the homeowners items.

This is just one more service, we provide getting your life back to “Like it never even happened.”

Top 4 Reasons Why Sump Pumps Fail

1/14/2017 (Permalink)

Top 4 Reasons Why Sump Pumps Fail

A sump pump is a simple piece of ingenuity invented by a US Navy electrician in 1946. Sump pumps do not prevent water from accumulating, but rather they control the water underneath your home and then pumps it back out after the water has collected at a certain point.

For the most part sump pumps quietly take care of your home without much maintenance required. However, when they fail, they often cause huge losses. Here are some of the top four reasons why sump pumps fail.

Overwhelmed – You chose or inherited a sump pump that was the wrong size for the job. Bigger is not always better. If you have a sump pump that is too big for the space, then your pump is likely overworking and will eventually shorten its lifespan. Likewise, if you have a pump that is too small for the space it will result in overwork and eventually shorten its lifespan. The average lifespan of a sump pump is about ten years, although depending on the manufacturer they can range from five to fifteen. Don’t wait until your pump fails you to replace it, if it has otherwise been working properly. Have a plan to replace it at the appropriate intervals to keep your home dry.

Clogged –Small bits of nature, like leaves, rocks, mud and even little critters can clog up your sump pump. It’s easy for a pump to become clogged with debris. Fortunately, it is just as easy to prevent it from clogging as well. A simple protective cover will help keep the debris out, and keep your pump working.  Keep your cover clear, by periodically checking it, about once a quarter. While you’re checking ensure the air vent hole is clear, as well.

Frozen – This January 2017, the Triangle area experienced its first winter storm, Helena. The bitter cold, snow and ice she left in her wake caused many pipes to burst. This is also a dangerous time for sump pump discharge pipes as well. Those pipes are prone to freezing. Unfortunately, it may not be possible to prevent the line from freezing. However, a preventative measure would be to add a secondary discharge line that will allow water to exit even if the main line is frozen.

Lost Power – Storms don’t always mean frozen, sometimes they mean lost power as well. If your water is still on but you home is out of power, and not on a backup generator, then your pump is at risk for backing up and possibly flooding. Make sure to have a back up generator in case the power goes out to prevent flooding.

Regular inspection of your sump pump can help offset some of these reasons for sump pump failure.  If you experience a water loss, you can count on SERVPRO of North Raleigh, Wake Forest & SERVPRO of North Durham to respond quickly "like it never even happened."

Sump Pump Insurance Coverage

1/14/2017 (Permalink)

Sump Pump Insurance Coverage

Sump pump - Most commonly found in basements, this a pump used to remove accumulated water from a sump basin.

You have homeowner’s insurance but are you really covered? If you have a sump pump it can, and most likely will fail at some point. Other than preventative maintenance your only other fail safe is to have the proper insurance for that inevitable day. For preventative maintenance tips, please see our other article on Top 4 Reasons Why Sump Pumps Fail.(SS add hyperlink here internal linking)

Most homeowner’s policies will not cover the sump pump unless you have a specific rider for it. This rider will protect you against failed sump pumps that result in water damage. This would include drains and discharges where water can backup into your home. This rider is not to be confused with a sewer backup rider which covers water backed up into the home from drains, toilets, etc. Depending on where the break occurs, your municipality may not cover the damages to your home and you may be stuck with repairing a sewer pipe as well as removing sewage from your home.

The rider covers you for damage and clean up of water. For some policies, the resulting flood itself may not be covered unless an additional flood insurance rider is on the policy. Also beware of contents coverage. This means, even if you are covered for the flooding, your furniture and pricey electronics may not be eligible for replacement. The extra amount for a rider is nothing compared to the stress that can be caused by having to cover a loss yourself due to inadequate or non-existing coverage.

Having the coverage in itself is not a fail-safe. You must keep the pump in good working condition, and keep it free from debris in order to be eligible for a claim. This is determined by your insurance company adjuster. If the pump is found to be clogged or neglected, your claim may be denied altogether or you may face steep increases for renewal or face being dropped.

After a failure it is important to start the drying process right away. Leaving items wet can potentially lead to secondary damage, which again may not be covered due to the source of the damages. Your local SERVPRO® of North Raleigh, Wake Forest, and North Durham can be on-site with a professionally trained team within hours of your call.

We can repair your damages and get your home back to its incident state… “Like it never even happened.”

Martin Luther King Jr. Day Celebrations around the Triangle Area, North Carolina

1/14/2017 (Permalink)

Community Martin Luther King Jr. Day Celebrations around the Triangle Area, North Carolina Martin Luther King Jr. Day, 1/16/17

Martin Luther King Jr. Day is on Monday, January 16, 2017.  It is a special day to honor Dr. King and there are many events going on in Raleigh and the Triangle.  Take the family and enjoy the celebrations in honor of the life and dreams of one of the greatest visionaries in American history.

Here are just a sampling of the events and activities in the area to check out.

Monday, Jan. 16

Day of service: The United Way of the Greater Triangle holds volunteer projects at various locations throughout the Triangle. Events include packing meals for area food pantries, community service workdays and more. For more information, go to bit.ly/2iMD2eO.

Prayer breakfast: James White, pastor of Christ Our King Community Church in Raleigh, is the keynote speaker at the 37th annual Martin Luther King Jr. Triangle Interfaith Prayer Breakfast at 7:15 a.m. at the Sheraton Imperial Hotel and Convention Center, 4700 Emperor Blvd., Durham. Breakfast will be available from 6-8 a.m. Doors open at 5:45 a.m. Free. Sponsored by the Triangle Martin Luther King Jr. Committee. trianglemlk.com, durhammlkcommittee.org

5K run: The Martin Luther King Jr. Day of Service 5K run begins at 7:30 a.m. at the Old Well on Cameron Avenue on the UNC-Chapel Hill campus. Fundraiser for the Faith Danielle Hedgepeth Award. Cost: $25. To register: rocts.web.unc.edu.

Fuquay-Varina march: “Unity and Togetherness: All Lives Matter,” a celebration of the life of Martin Luther King Jr. in Fuquay-Varina, begins with a march at 8:15 a.m. from Council Gym, 106 Ennis St., to St. Augusta Missionary Baptist Church, 605 Bridge St.

A breakfast will be served at 8:30 a.m. for those not participating in the march and at 9 a.m. for march participants. A program begins at 10 a.m. at Bazzel Creek Missionary Baptist Church, 1228 Wilbon Road. Wake County Commissioner Jessica Holmes is scheduled to speak. Transportation to event sites is available. For information, call Gwen Thornton at 919-291-2764 or Marion Tucker at 919-285-4135. Sponsored by the Cultural Arts Society of Fuquay-Varina Inc.

 

Hillsborough march: The annual Martin Luther King Jr. Commemorative March begins at 9 a.m. at the Historic Orange County Courthouse on East King Street in Hillsborough. Participants will travel north on Churton Street, stopping briefly for prayer at Dickerson Chapel African Methodist Episcopal Church. The march will end at Mount Bright Baptist Church, 211 W. Union St., where a worship service and commemorative program will be held at 10 a.m.

The Hillsborough Police Department will close Churton Street between Margaret Lane and Union Street shortly before 9 a.m., opening each intersection once the march has passed. West Union Street also will be closed during the march. Free parking is available in the Eno River Parking Deck, on King Street and in other lots. A parking map is available at bit.ly/2jbPoQ4. hillsboroughnc.gov

Chapel Hill march: The Martin Luther King Day Celebration begins at 9:15 a.m. with a rally at the Peace and Justice Plaza, 179 E. Franklin St., Chapel Hill. A march follows on Franklin Street to the First Baptist Church of Chapel Hill, 106 N. Roberson St. A worship service begins at 11:15 a.m. Guest speaker is Blair L.M. Kelly, associate professor of history and assistant dean for Interdisciplinary Studies and International Programs for the College of Humanities and Social Sciences at N.C. State University. Sponsored by the Chapel Hill-Carrboro and UNC-Chapel Hill chapters of the NAACP. unc.live/1GksOLd

Raleigh march: The Martin Luther King Jr. 37th annual Memorial March begins at 11 a.m. from the Edenton Street side of the State Capital Building in downtown Raleigh. Lineup begins at 10 a.m. trianglemlk.com

Day of Service: The Town of Cary’s annual Martin Luther King Jr. Day of Service features community workday sessions at 10 a.m. and 2 p.m. at Middle Creek Community Center, 123 Middle Creek Park Ave., Apex. Free; registration required. bit.ly/19aRV3i

Idea Generation Next: The Idea Generation Next - College Edition program is noon at the Duke Energy Center for the Performing Arts, 2 E. South St., Raleigh. The keynote speaker is the Rev. Sterling Freeman of Durham. Free and open to the public. trianglemlk.com

Musical celebration: The 37th annual Martin Luther King Jr. Evening Musical Celebration is 5:30 p.m. at the Duke Energy Center for the Performing Arts, 2 E. South St., Raleigh. The event will feature Ruth LaOntra, the Martin Luther King All Children’s Choir, the Christian Angels and more. Free. trianglemlk.com

Book reading: Jean Dolduc reads from her new book “African Americans of Durham & Orange Counties: An Oral History” at 6 p.m. at the Hillsborough Visitors Center, 150 E. King St., Hillsborough. 919-732-7741, bit.ly/2j7P6t8

King tribute: The program “He was a Poem, He was a Song,” a tribute to the legacy of Martin Luther King Jr. in verse and song, is 7 p.m. at the Sonja Haynes Stone Center for Black Culture and History, 150 South Road, Chapel Hill. Free. RSVP: 919-962-9001, stonecenter.unc.edu, unc.live/1GksOLd

Day of service: North Carolina Central University, 1801 Fayetteville St., Durham, partners with the United Way of the Greater Triangle for the annual Martin Luther King Jr. Day of Service from 9 a.m. to noon at the university’s LeRoy T. Walker Physical Education and Sports Complex. Volunteers will package meals for area food pantries, make blankets, put together diaper kits and more. nccu.edu

Packaging meals: Volunteers will work to package 100,000 meals for the United Way of the Greater Triangle from 9 a.m. to 1 p.m. at Durham Technical Community College, 1637 E. Lawson St., Durham. Soup mixes, rice bags and bean bags will be prepared for food pantries in Durham, Orange, Wake and Johnston counties. bit.ly/2iMD2eO, mlk.duke.edu

Service projects: Volunteers will assist with service projects for Durham-area nonprofits from 9 a.m. to 2 p.m. The event begins on Duke University’s East Campus Quad in Durham. Transportation available. Nonprofits include Habitat for Humanity of Durham, Ronald McDonald House, Kidznotes, TROSA and more. mlk.duke.edu

Durham march: The downtown Unity March and Rally starts at 10:30 a.m. at North Carolina Mutual Life Insurance Co., 411 W. Chapel Hill St., and ends at First Presbyterian Church, 305 E. Main St. Participants are asked to donate new or gently used children’s books to the Book Harvest’s Dream Big Book Drive. Donation bins will be available at the beginning and end of the march. durhammlkcommittee.org

Birthday party: Celebrate the birthday of Martin Luther King Jr. at the seventh annual party for children from 10:30 a.m. to 1 p.m. at Center Court at Northgate Mall, 1058 W. Club Blvd., Durham. The program, designed for preschool to middle school children, will feature various activities and workshops, fitness workouts, story time, birthday cake, crafts, performances and more. Free.

The event will include a discussion of Durham’s Black Wall Street and J&L Page and Sons Grocery Store, once an anchor in the city’s Hayti neighborhood. A civil rights photo exhibit showcasing moments in local history also will be on display. Donations of non-perishable foods, children’s winter clothing and new underwear and socks will be collected for local families served by Urban Ministries of Durham. durhammlkcommittee.org, northgatemall.com

Book drive: Book Harvest’s annual Dream Big Book Drive is 1-4 p.m. at Durham Central Park, 501 Foster St. Donations of new and gently used children’s books will be collected. A celebration and day of service also will be featured, including volunteer service opportunities, live music, local mascots, the Scrap Exchange, food trucks, a photo booth and more. Free admission. durhamcentralpark.org, bookharvestnc.org

Church service: The Rev. Prince Raney Rivers, senior pastor at United Metropolitan Missionary Baptist Church in Winston-Salem, is the keynote speaker at the annual Martin Luther King Jr. Day religious service at 6 p.m. at Peace Missionary Baptist Church, 2608 N.C. Highway 55, Durham. Free and open to the public. durhammlkcommittee.org, peacemissionary.org

 

 

Sources of Moisture in Commercial Buildings

1/14/2017 (Permalink)

Moisture problems in commercial settings can be caused by a variety of conditions, including increased humidity, condensation, and roof and plumbing leaks. High humidity at 60% and above is the leading cause of commercial moisture problems. Some moisture problems in buildings have been caused by changes in building construction practices during the past twenty to thirty years. These changes have resulted in more tightly sealed buildings that may not allow moisture to escape easily. Moisture issues are also associated with delayed maintenance or insufficient maintenance, due to budget and other constraints. Temporary structures, such as trailers and portable classrooms, have frequently been associated with moisture and mold problems.


If you suspect a moisture issue in your facility, call SERVPRO.  We handle commercial and residential facilities and can service you quickly and efficiently. "Like it never even happened."

Don't Store These Items In Your Garage

1/13/2017 (Permalink)

With the start of the new year, most of us try to accomplish new goals, a new fresh start.  Getting healthy, organizing our homes, bettering our lives' always seem to be at the top of the list.  One space to start cleaning out & organizing- the garage! That extra storage area that easily becomes a catchall for our items.  We have compiled a list of items that should not be stored in your garage. Get them out and reclaim your space.

1. Paint- Because the garage is prone to extreme temperature changes, paint should not be stored in the garage.  Recycle paint according to your county guidelines or donate it.

2. Electronics- If you are putting electronics out in the garage, you must not be using them.  Donate these items because they can not withstand the temperature fluctuations and will easily break.

3. Propane and Hazardous Chemicals- Proper ventilation is key for storage of propane and hazardous chemicals.  For safety reasons, these items need to be stored outside.  

4. Food- Keeping food in the garage is an open invitation to rodents and insects.  Although shopping in bulk can save money, storing extra food in the garage will cause problems. The moisture and humidity will spoil the food. Find room in the house for food storage.

5. Cardboard boxes- Insects, mice and other rodents love cardboard.  Invest in waterproof plastic bins to store your items.

Hope these tips help you gain back your garage. Happy Cleaning!

Winterizing your North Carolina Home

12/13/2016 (Permalink)

10 Tips for Winterizing Your Home

While the start of winter is not officially until December 21st, the cold weather has already begun making its way towards residents of the Triangle NC area. Though the occasional warm front may tease, winter is coming.

 

Before an all-out cold front attacks it’s best to have your home prepared by winterizing it. Winterizing your home is not as difficult or expensive a task as you may think. Your home is one of your largest assets. Protecting it as much as possible from disaster can potentially save you thousands.

Most everything on the following list can be done by anyone with even modest home improvement skills.

 

Identify The Water Line Shut-Off Valve

This important control device is usually located inside the home in newer construction. Once detected inform other members of your household and mark it with a large colored tag. The tag will come in handy during an emergency. After pinpointing the water valve, check that is not rusted and that it can closed completely. If any issues are discovered the valve will need to be replaced right away.

 

Keep It Tidy

Make sure gutters are clean and downspouts are facing away from the home. Also trim any tree limbs that are in danger of breaking during a storm or under the weight of snow and ice.

 

Check Your Chimney

Fireplaces keep us warm, but they can also be a hazard in the winter. Don’t let your ashes pile up. Keep the fireplace and hearth clean. An extension of your fireplace is the often neglected chimney. Wood burning chimneys need to have a free and clear chimney cap.

 

Regular Maintenance When it’s cold outside, you want your heat to work. Routine maintenance twice a year on your heating and cooling system will detect potential problems early and keep your unit running efficiently.

 

Replace Batteries

The US government reports carbon monoxide-related deaths are highest during colder months. Be sure there are working carbon monoxide alarms in centralized locations on every floor of your home. It’s also a good time to check your fire alarms are in good working order as well.

 

Clean Filters

A clean furnace filter will not only reduce allergens in your home, but also maintain the health of your heating system. Depending on the type of filter, you can change it once at the beginning of the season and you’re good to go all winter long!

 

 

 

 

Keep Your Faucets Warm

Now that summer is over, it’s time to put away the garden hoses and pull out the faucet wraps. Wrapping your outside faucet is an easy, economical way to keep it from freezing when the temperatures drop.

 

Drain Your Tank

Hot water heaters should be flushed once every six months. This is especially important in the Raleigh, Durham, Wake Forest area because of the large amounts of sediment that collects in the bottom of the tank from the regions hard water. Flushing the hot water heater, extends the life and could potentially keep the bottom of the heater from rusting out due to heavy sediment debris weighing down the bottom of the heater floor. While you’re out there, check the pressure relief valve as well.

 

Wash and Dry

FEMA cites there are close to 2,900 home dryer fires every year. Cleaning the lint trap in your dryer isn’t enough. You will also need to clean the trap on the outside of your home. This trap is easily clogged, but only takes moments to clean.

 

Cover your AC Unit

Your AC unit worked faithfully during the summer months. Before it goes into hibernation, clean out the drain pans, empty any excess water, and cover your unit for the winter. If you have window units, either remove them to reduce energy costs, or insulate them if removing the unit from the window is not an option.

 

There are your ten tips for winterizing your home. Preparation is always the best defense. However, if a catastrophe does strike, your local SERVPRO® of North Raleigh, Wake Forest, and North Durham is always here night or day. Disaster never takes a day off and neither does SERVPRO®.

 

Keeping Raleigh, Durham and Wake Forest Healthy, Flu Prevention

11/28/2016 (Permalink)

According to the CDC, Region 4 which includes North Carolina, is at an elevated risk for the flu this season.  Every year hundreds of productivity hours are lost due to the flu. In extreme cases hospitalization and fatalities occur. Below are a few tips from your local SERVPRO on staying healthy during the winter season.

KEEP THE FLU AWAY

-Get an annual flu vaccine

-Cover your mouth and nose with a disposable tissue when sneezing and coughing

-Keep your hands clean with soap and water. If soap and   water are not available, use hand sanitizer

-Periodically wipe down door knobs, keyboards, telephones, and other high traffic items with disinfectant

Homes and businesses can depend on SERVPRO of North Raleigh, Wake Forest & North Durham to clean and sanitize building materials, surfaces and contents following restoration industry standards, using professional cleaning products and EPA registered cleaners and disinfectants. Our professionals are also trained and equipped to clean your HVAC and duct systems to help provide better air quality and help reduce the risk of circulating harmful contaminants. If you have any concerns about the cleanliness and sanitization of your home or place of business, call us today at 919-790-1222.

Fire Safety Tips for Christmas Trees

11/16/2016 (Permalink)

As I pulled up to my local grocery store in North Raleigh today, I noticed employees setting up an area outside to start selling fresh trees. Already? Thanksgiving is a week away, can't we celebrate one holiday at a time? I know, I know, it is the "most wonderful time of the year". I must admit, the joy and nostalgia I experience while decorating my tree and home, the glow of lights sparks memories and warms the soul. With that said, it is important to know that fires unfortunately are common this time of year.  Christmas tree fires account for approximately 13 million dollars a year in damages. Follow these tips from The American  Christmas Tree Association (yes, there truly is an association for everything) for a safe holiday season.

-Fresh trees are less likely to catch fire. Choose a tree with vibrant needles. 

-Place your tree away from all heat sources.

-Properly care for your tree. The tree base should always have fresh water inside to prevent the tree from drying out. 

-Be sure all your indoor and outdoor lights have been tested in a lab by the UL or ETL/ITSNA for safety and throw away damaged lights.

-Keep all candles away from furniture, decor and your Christmas tree

-Bedtime means lights off! Unplug all Christmas lights!

Stay safe and enjoy "the most wonderful time of the year".

When Flooding from Hurricane Matthew and Hurricane Nicole hits Wake County and Durham County, SERVPRO is ready!

10/7/2016 (Permalink)

SERVPRO of North Raleigh, Wake Forest, North Durham specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When Hurricane Matthew hits Wake & Durham Counties, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 919-790-1222

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